really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Volkswagen Passat fuel system problems

fuel system problem

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2004 Volkswagen Passat Owner Comments

problem #2

Jul 122013

Passat 4-cyl

  • miles


Fuel tank ventilation valve is leaking fuel. VW dealer refused to fix it under the existing recall: NHTSA campaign id number: 08V156000 NHTSA action number: PE08008 I have VW Passat 2004 gls 4 motion w/manual transmission.

- Sacramento, CA, USA

problem #1

Nov 052008


  • miles
We receive a recall letter from VW June 2008, a week after we shipped our VW Passat to greece for us to use while we are in greece. When I came home I open my mail and found the recall letter. I immediately fax it to greece for my husband to take it to the dealership to fix the recall problem. When the dealership corrected the problem I received an invoice from them with an itemized description. ( I know a few of the corrected item are not in the recall letter which I do not expect them to pay). They call me and told me that it would take 4 to 6 weeks for them to process the invoice because they had to send it for translation. Several weeks go by and they call me and said that some of the items in the invoice were not part of the recall and they would not pay me which I agree, but the rest it would take about another 3 weeks. Now it is 3 months and I called them, they said non of the things I had corrected were in the recall letter according to the translator. I tried to tell yes it is and I ask them to call the dealership to find out, but they refuse and they refuse to reimburse me for the work. I feel that this is outrageous. I would something to be done. Thank you

- Howell, NJ, USA

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