This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Volkswagen Passat. The contact stated that upon starting the vehicle at night, the contact became aware that the driver-??s side exterior headlamp was not functioning properly, potentially compromising nighttime visibility. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V389000 (Exterior Lighting), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 65,000.
I was turning right at a speed of 30 when I heard a loud pop sound and the air bag light went on and all components on steering wheel stopped working. The horn does not work either. I brought car to VW dealer the same day and they ran a diagnostic test and said I need a new clockspring. I have heard many Passats have this issue but my cars VIN was not on the recall list. It's a safety hazard. Now I have a car with a broken clockspring. Amongst many other VW owners. Please help
- Missouri City, TX, USA
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It was around the end of April this year when I was driving to my work when all of a sudden one of my light bulbs shorted out or burned out while I was driving, I drive in the early hours so it's dark and it caught me off guard. So I went to my local Volkswagen dealership to get my parts and I asked at the parts department if there was a recall for this issue and he told me no but it kept happening so I looked up recalls of this issue and their was a recall for the headlights but they were for 2012-2013 Passats so from my experience it keeps happening in my 2014 model as well.first it was around every two weeks that the bulb would burn out at random but in the past two weeks I had to replace the bulb way more often almost every two days. This is my only car and I really can't afford to keep replace a bulb this often. My major concern isn't with the expense of purchasing headlights every 2-3 days but my safety and my children's safety because of me not being able to drive with full vision, it's my only car so I have to drive it.
The contact owns a 2014 Volkswagen Passat. While driving 50 mph, the warning light illuminated on the instrument panel, indicating that the headlamp was out. The contact replaced the headlight and the warning light illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was notified. The approximate failure mileage was 60,000.
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- Kinston, NC, USA