NHTSA — Unknown Or Other Problems

2014 Volkswagen Passat (Page 2 of 3)

10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
26,622 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Volkswagen Passat miscellaneous problems

miscellaneous problem

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2014 Volkswagen Passat Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #29

Dec 022016

Passat

  • 55,000 miles

A D V E R T I S E M E N T S

Heater not blowing hot air. This seems to be a major problem and VW even recognizes the issue. This should be a recall warranty item. Here is a link provided to what I have found. Https://F01.justanswer.com/kyleskrautcar/1C235176-E1B5-4388-847A-18433040B6B5_V801601.pdf

- Rudy Ar, AR, USA

problem #28

Dec 032018

Passat

  • 20,000 miles
Takata recall there was a reckless driver who was not obeying the traffic rules. I was on the highway (NJ turnpike 78 around bayonne). And then this guy was on the right entering to the highway, but he switched to the left lane without waiting for the solid line to become dotted line. And then right away, he cut in front of me, to again switch to the most left lane. I was almost going to hit him because of this reckless move. He didn't signal and wait for me (or someone else) to give him the way. He just cut in front me. I horned him and then he showed me his middle finger. It was about to be an accident if I hadn't hit the brakes right away. He entered the highway without obeying the rules and cut the road from all the way from right to the left lane. And he is rude and offensive. He has a black Lincoln, with NY plate. Plate number is T657065C. This happened in the morning around 8:46. It is a rush our, he increases the risk of accidents and puts people in danger. I hope he will be punished for this.

- Jersey City, NJ, USA

problem #27

Oct 102018

Passat

  • 39,250 miles
Took my car in because I had no horn, no air bags, and the steering wheel sounded 'funny'. I had a little over 39,000 when this all happened. I was told it was the clock spring. Apparently there was a recall for this for the 2014 Passats, but my VIN number was not included. They can't tell me why. Clearly, my car was included in the defective vehicles!! it is a very expensive part to replace.

- Hawthorne, FL, USA

problem #26

Oct 032018

Passat

  • 37,000 miles

A D V E R T I S E M E N T S

I own a 2014 VW Passat. All of the functions on my the steering wheel when dead and the airbag light came on. The vehicle was stationary when the issue was first discovered. I had just started the car. After bringing the car to a dealership to have it diagnosed, it was diagnosed as a faulty clock spring. The replacement cost is $637 and the closest dealer is 45 miles away. This is a safety hazard as the air bag, horn and other steering wheel features do not work. After researching I've come to realize there are thousands of vehicles effected by this and no recall.

- East Nassau, NY, USA

problem #25

Aug 022018

Passat

  • miles
Takata recall I have been receiving recall notices for my 2014 Volkswagen Passat for the past year year. I made an appointment with my Volkswagen dealer in March of 2018, brought the car in so they could fix the recall. After taking the day off, and waiting for the car, I was told that the dealership did not have the correct part to fix it, and they could not complete the repair. I was told I would be contacted as soon as they received the part. Last month, I contacted the dealership to inquire about the recall and was told they still did not have the part. I contacted Volkswagen, they put me in touch with another dealer, I contacted that dealer. They also did not have the part. Again I was told, we will contact you when we have the part. That was over a month ago. Yesterday, I received another recall notice. How do get my recall fixed if the dealerships do not have the parts" do I have to wait until the car implodes" please help!

- South Amboy, NJ, USA

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problem #24

Jun 132018

Passat

  • miles
On May 31, 2018, I bought a Volkswagen Passat E.S. 2014 at inwood motors, Inc. Dos id # 447825, located at 153 sheridan blvd, inwood NY 11096. The vehicle was financed thru the lender new city funding, located at 146 S Liberty dr. # 11B, stony point, NY 10980 for the amount of $8,000 dollars. After driving the vehicle over 40 miles per hours, it warned me of some mechanical problem thru the vehicle dashboard (yellow light ecp), front brake band worn, abnormal sound in front of vehicle when turning to right and to left. I immediately informed the person in charge of the dealership about this issues named kasi, he told me not to worry about, that I had 1 month guarantee that he would take care about it. I have left the vehicle several times at the dealership to make the repairs, but he never did it. The dealership work in conjunction with the mechanic shop tikal's auto repair, located at 153C sheridan blvd, inwood NY 11096, (516) 371-9582. The first time I left the vehicle was on June 13, 2018, and two days later, he notified me about the throttle body had problem, and it was necessary to order a new one to replace it. He told me to bring the car with me, he would call me when he had the part in his possession. After that, the vehicle continued with the same problem, never repair the brakes, nor the sound that I informed him about before. He told me to leave the vehicle again, after three days later, he said it was the solenoid, and it was necessary to order a new one to replace it the old one. He told me to bring the car with me, he would call me once his had the part in his possession. He called me on July 23, 2018, to bring the vehicle back to the dealership for repair, but until now, the car hasn't been repair it. It's been a month and two weeks that I notified the dealership about the problem, and the vehicle has not been repaired in it's entirely.

- Arverne, NY, USA

problem #23

Apr 052018

Passat

  • miles

A D V E R T I S E M E N T S

1.faulty clock spring resulting in no working horn or airbag 2. call stalls and won't start intermittently. Dealer can't find issues but I think it's related to the faulty fuel pump recall

- Columbia, MO, USA

problem #22

Apr 172018

Passat

  • 55,000 miles
I was driving at approximately 30 mph and upon making a normal 80 degree right turn, I heard an audible pop in the steering column. After that, my airbag error light came on and I lost function in my horn and all steering wheel face controls (vehicle information navigation for the dashboard, volume and radio controls, bluetooth connectivity, etc.). after taking it to the dealership for repair and being told it was the clock spring, I began doing a little research on clock spring issues in Volkswagen Passats manufactured between 2010 and 2014 and that there was even a recall issued (although I never received any information on a recall from the manufacturer or the dealer). I have been told by my dealer that the repair will be covered under my extended warranty which I still have a deductible for. If this is a defective part then it should be Volkswagen's responsibility, not the owner.

- Logan, WV, USA

problem #21

Mar 012018

Passat

  • 91,300 miles
Car keeps randomly shutting off. Loses power while idling and difficult to start. Will lose power and cut off also while driving. Check engine light will not stay on or come on.

- Riverdale, GA, USA

problem #20

Jun 232016

Passat

  • miles
Clock spring issues. VW stated to me that my car was not under recall for the clock spring.they fixed it in June 2016. It broke again June 2017 and was replaced. It broke again in Jan 2018 and was replaced 7 weeks later broke again. It is in need of being replaced now which will be the 5th clock spring to be put in th car. The airbag light is on horn does not work nor anything on the steering wheel due to the broken clock spring. I am the original owner and the car is paid for but I cant use it safely and can't sell it with these issues that VW will not fix. VW corporate offices investigated determined that it infact was broken and said they would pay for my last part? but that is out of the warranty. The first repair was at 44,000 miles. The issue is that VW never addressed why they keep breaking and replacing them does not correct the problem

- Escondido, CA, USA

problem #19

Feb 092018

Passat

  • 41,000 miles

A D V E R T I S E M E N T S

Takata inflator replaced, 2 months later, while driving, and turning the corner at low speed, on a city street, into my subdivision at approximately 3-5 miles per hour, during a snow storm. The air bag light illuminates, hear crunching sound coming from steering column, immediately following, I have no horn or steering wheel control buttons. I now hear the same crunching sound coming from the steering column every time I turn the wheel. Called dealer, advised it sounds like the clock switch which commonly fails and would cost around $900 to repair and was not under warranty, since I had 40K at the time of incident. I was advised that my air bag will not work without repair.

- Oak Creek, WI, USA

problem #18

Feb 072018

Passat

  • miles
My vehicle has a recall that when taken to Volkswagen dealer has not been complete, also after programing the transmission my vehicle skips gears..

- Lyman, SC, USA

problem #17

Nov 172017

Passat

  • miles
Heat shield/boost hose, inlet air box housing snow flap replacement & oxy, . 2.0L tdi engine(gen 2 automatic transmision0

- Houston, TX, USA

problem #16

Jan 082018

Passat

  • 73,100 miles
While driving the vehicle, I noticed the airbag light had come on. This sometimes happens when something heavy is on the seat. While needing to honk the horn on the freeway because someone was merging on to the lane where I was driving, the horn would not work. I later discovered the radio control on the steering wheel did not work either.

- Corona, CA, USA

problem #15

Apr 202017

Passat

  • 30,416 miles
I drive a manual transmission. I have a 3 year old car with 30, 000 miles on it. The transmission jammed while the car was on the highway. It was due to a clutch that had broken into pieces and needed replacement. As a seasoned driver of manual cars, having driven ones with >100, 000 miles on them I have never faced such a dangerous and unexpected disintegration of the clutch in a car that has only 30, 000 miles on it. Keeping in mind the kind of tampering and mishandling that it would need to break a clutch I complained to VW about this and they have done nothing to help. Instead I am left with a heft bill to pay for the repairs, and, will probably need to buy a new car anyway as I would not endanger my life and that of my children driving a car with some serious engineering and/design issues that VW will not take responsibility for. The car also has electrical issues which I informed VW about; the parked car with the parking breaks on while turned off rolls off on the most gradual slopes and onto the street.

- Dublin, CA, USA

problem #14

Sep 042016

Passat

  • 20,000 miles
When I got Passat SE I did research and I thought it was a safe car. My first priority to lease a car was safety. On April 2016 I got a letter from VW that airbag on front is not safe and it may causes serious injury or death. It been almost 10 months and still there is no words on when it will be fix. What is going to happen if I get in accident and die" who would fulfill my place for my kids" I want to change the car or have VW buy my car back. I want to live with my family not die. This is a serious safety issue and needs to be fixed right away. I got in accidentand the front airbag did not open

- Los Angeles, CA, USA

problem #13

Nov 112016

Passat

  • 60,278 miles
My leased VW Passat 2014 check engine light was fixed by the dealer and was from a faulty exhaust flap. They want to charge me $485 for the flap; till 2012 the same part was given an extended warranty upto 120,000 miles because of multiple failures; so after the "fix", the same part (two model years later) has failed at 60,000 miles; VW cust support does not want to cover the repair on my car as they have not heard of this problem for the 2014 model. I think it is very unusual for an exhaust part to fail like this specially when it was supposed to have been "fixed". I am looking for some help in understanding why VW is not extending the warranty on the same part on the 2014 car when it was being covered till 2012 and supposedly resolved. VW can ignore individual complaints and I am sure that they would not share with me if there have been more complaints of the same nature from other customers. I am hoping that by writing to you, a record is created in case others like me lodge a similar complaint with your Agency. Thank you

- West Bloomfield, MI, USA

problem #12

Nov 212016

Passat

  • 42,500 miles
When outside temperature reaches below 30 degrees F the driver side lock freezes making it impossible to open this door. Only means of entry and egress is through the passenger side door. Investigation of this issue, led to countless websites and forums that address this same concern with driver side door lock freezing on Volkswagen products. Could lead to a potential safety issue existing the vehicle.

- Golden Valley, MN, USA

problem #11

Sep 282016

Passat

  • 40,050 miles
Battery light came on. Then headlights began to darken, power steering failed, ABS brake light warning came on, airbag warning light came on, TPMS light came on, low fuel light came on, engine became sluggish with little acceleration, speedometer went out and all lights in car went out. I could barely control, move or turn car. This happened after my 40K mile service 4 days ago. Everything checked out fine at that time.

- Washington, DC, USA

problem #10

Aug 292016

Passat

  • 35,000 miles
Takata recall - I want to be able to exchange out of my lease with VW credit into a newer 2016 VW that is not part of this recall. VW is denying my request and saying my lease is not negotiable. However, on page 2 under early termination liability", it clearly states I am able to get out of my lease if there is "irreparable damage" (this is the recall that has no remedy} my 2014 Passat was hit on the 101 freeway at 55 mph and thankfully I was not injured. After two months in the repair shop, they almost totaled it, but did not. Then, I noted the recall as well on the 2014 VW> I do not feel safe driving this car and do not want to continue to drive it knowing the next time I could die due to airbag inflating. Please address this with VW credit and group of America.

- San Carlos, CA, USA

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