NHTSA — Unknown Or Other Problems

2014 Volkswagen Passat (Page 1 of 3)

10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
26,622 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Volkswagen Passat miscellaneous problems

miscellaneous problem

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2014 Volkswagen Passat Owner Comments (Page 1 of 3)

problem #49

May 062020

Passat

  • miles

A D V E R T I S E M E N T S

Bought my car in November 2019 from an individual after bout 6 months i noticed that my car would slighty cut out when slowing down or cominv to a stop but it wasnt often til bout another 6 months that it began to cut out when slowing down and stopping more and aggressively and it would die then it does it just idling and even when im driving at a low speed as long as i stay at a higher speed ot isnt as bad theres no warning or check engine lights that come on at all when it dies sometime i dont even know it did until i see thr red battery light illuminated car will start back up but if i dont give it high speed it again will cut out aggressively and die if im going 40mph in mid drive it does it. Ive had thr spark plugs changed oil changed thr cam position sensor changed the alternator and battery check they were fine i do however sometime after turninv my car off hear the fuel pump still on so i have to turn key over and back off for it to go off it throws no coded an last mechanic said it did ok aftet clearing all codes but wasnt sure if it would fix it whivh it didnt ive seen online car blogs of anothers with same year make an model having same issue and some said it was the fuel pump control module/fuel pump there is a recall but my car is not under it its dangerous risking driving because any slow speed or having to stop slow doen to turn my car will stall and shut off instantly which can lead to accidents its said this is an issue among same year make an model but cars like mine arent under the recall for the fuel pump issues it needs to be addressed please thank you

- Bremond, TX, USA

problem #48

Jan 132023

Passat

  • miles
Hi, My 2014 Passat driven by a family member struck a parked truck. Luckily, nobody was hurt! The parked car was not occupied and the driver of the Passat was able to exit the vehicle unharmed. The speed was about 35 mph and the air bags deployed. This front collision resulted in a major fire that totally destroyed the car. The insurance company (Progressive) is currently in the possession of the car. And one other important thing to note is that, about 2 years ago, this car was also involved in a different accident when it reared a car. That collision did not result in the deployment of the air bags but caused lots of damage. The radiator and lots of the plastic in the front needed replacement at that time. I don't recall the exact amount for the damage, but we ended up paying the full 2k deductible to get the car back.

- Lebanon, OH, USA

problem #47

Sep 202022

Passat

  • miles
Check engine comes on 2014 VW Passat TDI 68,000 miles. Dealer code shows NOx sensor is bad. This car is covered through 2024 and 120000 miles by VW extended emissions warranty due to Diesel emissions fraud settlement with US Government. VW refusing to honor warranty and make repair.

- Chelsea, MI, USA

problem #46

May 232022

Passat

  • miles

A D V E R T I S E M E N T S

Airbag clock spring has broken but part is unavailable and has been on back order for over a year. I now do not have an airbag, horn or any steering wheel buttons. Couldn-€™t care less on the buttons but my concern is safety with the airbag and horn. Also it will no longer pass my states inspection. Volkswagen needs to fix this and now! Part on back order for over a year and no expected time in near future is unacceptable for those in this position!! :(. They should realize some people will die instead of survive certain crashes without airbags working!!

- Angier, NC, USA

problem #45

Feb 012019

Passat

  • miles
Approximately 2 years ago the backup camera and infotainment system ceased working. I complained to the dealership but they said that failure of the system was a "characteristic" and not a "defect". In my opinion, having an operational backup camera is a safety feature. They quoted me over $2,500 to repair. I now see on the internet that VW has issued a recall of over 32,000 vehicles (model year 2021) for the exact same problem -- losing the rearview camera and infotainment displays. By the way, lose of the system in my car also means that I cannot use my mobile phone "hands-free" thru the car, which is also a safety feature. So, if VW is issuing a recall for 2021 vehicles for this same issue as my car, why must I pay over $2,500 for it to be repaired on my 2014 Passat?

- West Hartford, CT, USA

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problem #44

Feb 032022

Passat

  • miles
Took vehicle to shop report oil leak no warning signs causing timing chain problems what is the cause of oil leak is the recall issue on the engine?

- North Chesterfield , VA, USA

problem #43

Jan 032022

Passat

  • miles

A D V E R T I S E M E N T S

When outside temperature freezes, so does driver door. Will not open from outside or inside. After a few hours driving, it eventually worked. But next day, same thing.

- Pontiac, MI, USA

problem #42

Dec 172021

Passat

  • miles
heater core getting clogged again, after multiple replacements, vwgoa will not perform recall because of other not related recall not performed. when heater core gets clogged three things happen, passenger side stops producing heat, windshield defrost does not operate correctly, and coolant lost due to evaporating and or leak into intercooler that can lead to engine damage

- W Sac, CA, USA

problem #41

Aug 012021

Passat

  • miles
The airbag light stayed on and the horn stopped working.

- Ocala, FL, USA

problem #40

Mar 252021

Passat

  • miles
Cylinder ignition lock jammed. Could not get key into ignition. Brought it to a mechanic who ordered a new cylinder from Volkswagen. That part also did not work. When he spoke to a Volkswagen representation, the representative stated "we've been having issues with those".

- New Orleans, LA, USA

problem #39

May 012020

Passat

  • miles

A D V E R T I S E M E N T S

Vehicle stalls at red lights or when idle. Epc light continues to light up. Continue to take vehicle to dealers each time they were unable to fix stating change the oil it is bad. At this time we are replacing engine at 86,000 miles, fuel pump was also changed in December 2020.

- Monroeville, AL, USA

problem #38

Oct 272020

Passat

  • miles
I took my car to Volkswagen only for them to tell me that the coolant needed to be flushed due to the epc light I spent 300 bucks and a week later they told me that the fuel pump or fuel system needed to be cleaned take the gas out and put more gas in and it needed to be replaced spark plugs which is another 800 bucks that is almost 1000 within two weeks for a epc light

- Tampa, FL, USA

problem #37

Oct 162020

Passat

  • 120,970 miles
I currently own a 2014 VW Passat tdi that was part of the recall and due to the fact these vehicles have sat around a long period of time they extended certain other parts warranty. In February I had the heater core replaced twice. Over the summer there was no need for heat and I just turned the heat on this morning and the vehicle is blowing cold air again. I am less than 1000 miles outside the extended warranty and VW refuses to repair. This issue could have started well within the mileage restraints but due to warm weather there was no need for heat. This problem was already established and documented and VW should replace. I will be left out in the cold all winter

- Lapeer, MI, USA

problem #36

Oct 042020

Passat

  • 5 miles
Car gas pedal was stuck and continued to accelerate getting up to 58 mph after pressing on brakes lightly the car continued to go faster and faster. As I was getting closer to an intersection, that was red, and in fear of getting hit cause the gas would not slow down I slammed on brakes and hoped it would stop the car but the car lost control hit a curb and hit a fire hydrant in the front middle of car, the car flipped over and no airbags deployed. The vehicle was in motion prior to accident and it was on a highway then I turned on a side street going 58 mph due to gas pedal being stuck, I then lost control of car after hitting brakes to make the car slow down. Me and my friend have headache and are sore, I went to immediate car due to concussion symptoms. I am now terrified to drive or get into car, I become hysterical and can't stop crying. My friend is also not getting cars either. Scariest thing ever.

- Machesney Park, IL, USA

problem #35

Oct 012016

Passat

  • 15,000 miles
Back up camera, radio do not work on a regular basis. Happened a couple of times in the first year but thought it was just a weird blip. Blue tooth disables my ability to make or receive a call while in the car. Radio cuts off or never comes on while driving or stationary. Telephone voice command is stuck in foreign language and even dealer couldn't get it to change back to english commands. Drivers door lock sticks and won't open from outside and sometimes inside. Need to get out on passenger side. Sometimes getting in I have to go to passenger side and can open from inside. Days can pass and things work ok and then out of no where, they don't work"? maybe electrical or software issue?"

- Livingston, NJ, USA

problem #34

Feb 192019

Passat

  • 9,428 miles
The doors (2014 Passat) do not work properly in cold temperatures. The car doors, especially the driver's side fail to unlock/or close. The driver's door will at times open with the actual key and at other times will not. Sometimes the door will unlock but the lock freezes in position preventing the car door from closing shut. A visit to a VW service department did not solve this problem. Replaced battery in key but problem persists.

- Farmington Hills, MI, USA

problem #33

Feb 082018

Passat

  • 56,519 miles
In August of 2017, my airbag light came on and my horn stopped working. There was also a clicking sound when turning the steering wheel. I took the vehicle to Volkswagen and was informed that the clock spring had failed and needed to be replaced. After conducting some research, I found that other 2014 Passats had been recalled for the same exact issue. My VIN was not covered under the recall, and so I had to pay out of pocket for a new clock spring. I believe that the Volkswagen recall was not broad enough to cover all vehicles affected. I reported this to the NHTSA at the time of the incident. However, about 6 months later, my vehicle began having the same issues. I was informed that the second clock spring had failed and needed to be replaced. Because the part was new, Volkswagen covered the repairs. I did not report this second occurrence of clock spring failure at the time. I am reporting the re-occurrence of the clock spring failure now, as I still hope the initial recall will be expanded and that I will get refunded from replacing it the first time. I hope this additional information can help with any ongoing investigations. I am providing documentation of both instances of clock spring failure in my 2014 Passat.

- Columbus, GA, USA

problem #32

Dec 012018

Passat

  • 78,000 miles
After driving my 2014 Passat has a burning smell coming from the car. After having the upper timing chamber, transmission seals, and brake system replaced it is still smelling like something is burning. It smells like metal on metal, so I assumed it was the brakes, but even after having them changed at the dealership, there is still an unknown problem.

- West Jordan, UT, USA

problem #31

Nov 072018

Passat

  • 58,900 miles
Transmission leak coolant leak engine light and brakes radiator leak

- Charlotte, NC, USA

problem #30

Jan 212019

Passat

  • 89,900 miles
Drivers side door wont unlatch. Due to a bad design, the drivers side door will not open when that temperature is below freezing. VW has acknowledged this as a problem, but will not recall. This is a safety issue since the driver cannot exit the vehicle in an emergency. I called them but their stand is that the car is out of warranty so too bad. The condition only exists when the temperature is below freezing. The problem is well know based on social media posts. I think VW should take some responsibility for the design flaw.

- Mount Laurel, NJ, USA

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