This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. I have submitted a request to the dealer that I purchased the vehicle from requesting an update for the driver side air bag repair. To date I have not received a reply. The dealer is serramonte Volkswagen, 711 serramonte blvd., colma, ca 94014. I purchased the vehicle new in February 2014 and received safety recall 69M9 in April 2016 from Volkswagen of America, Inc., 3800 hamlin road, auburn hills, mi 48326. I would like to know when I can expect this recall to be addressed.
Takata recall: The car is unsafe to drive because of the airbag constitutes a lethal threat. The value of this vehicle has of course plummeted as a result, making trading it in economically impossible. The recall is more than a year old, and there is no remedy in sight. VW seems to be sidestepping responsibility here, and telling customers "don't blame us--blame takata." But takata was VW's specific oem!
Takata recall-the recall on my car has been out since February of last year, almost a year now. According to Volkswagen, they do not yet have a remedy available. This is a serious issue involving my safety and it needs to be fixed.
The contact owns a 2014 Volkswagen Passat. While driving approximately 30 mph, the driver lost control of the steering wheel and crashed into a parked vehicle. During the crash, the front end sustained significant damage. The air bags did not deploy. The driver sustained a head injury that did not require medical attention. A police report was not filed. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 20,000.
Takata recall just read that it may take over 3 more years for the fix of the airbags. I planned to trade this vehicle for another one. Now waiting 3 years for a fix will lower the value of my car. Is there a sooner time frame then 3 additional years.
- Broadway, NC, USA
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When I got Passat SE I did research and I thought it was a safe car. My first priority to lease a car was safety. On April 2016 I got a letter from VW that airbag on front is not safe and it may causes serious injury or death. It been almost 10 months and still there is no words on when it will be fix. What is going to happen if I get in accident and die" who would fulfill my place for my kids" I want to change the car or have VW buy my car back. I want to live with my family not die. This is a serious safety issue and needs to be fixed right away. I got in accidentand the front airbag did not open
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/31/2017 updated 03/08/17.
Takata recall: This recall has been open for a long time with no remedy in sight, I am filing a complaint because this is unsafe and I do not feel comfortable driving my car.
Takata recall Volkswagen will not fix the airbag of the car, help find a remedy or give a date to fix it. My wife is pregnant and has to drive a car with an airbag that has potentially been transformed into a bomb after it has been subjected to the Florida heat.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall no solution to remedy the possibility of killing my child in a crash. We cannot drive the car with our child full knowing of what could happen. VW has done nothing. And nothing in sight. We are very upset there are no answers. We knew of the recall since 6/16. We just took car in for a service and learned the severity of it all. We decided we want out of the car. The VW dealer we bought the car from would not offer us anything but auction price for our car as they cannot even resell it!! we cannot afford to buy a new car with negative equity on a car that has been recalled but they can't fix it!! we are very very upset and now we are playing russian roulette with our lives. We bought the car for its safety rating and now it's potentially the cars safety features that could kill my family. Takata and VW need to figure this out and now!!!
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. This recall is far too slow. It is a dangerous safety item, and it is more than a year that this problem has been well know. NHTSA must compel takata and the car manufacturers to increase production or outsourcing of the defective parts. There is no doubt that production could have been increased long ago if the parts were being sold at a profit. This is shameful on the part of NHTSA, takata and the automobile manufacturers.
Recall has been in effect since February 2016 and dealer still has no idea when VW will supply replacements. This has lead to us having to drive an unsafe vehicle for last 10 months. When will a fix be coming.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in February after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/07/17
Takata recall: When I was first notified of the recall around the beginning of the year, I made an appointment to have the recall fixeda few months later. When I arrived, nobody bothered to inform me the part was not available. This was maybe in May. Recently, I called VW of America about the safety concern. They said they would not buy the car back from me or swap it out for another car but gave no explanation. When I called cherry hill Volkswagen to ask why, if the car was so safe they would not buy it back from me, the salesperson was rude to me and claimed I knew what I was getting into when I bought the car. I am not sure what that means as I was unaware of the recall. I do not feel safe driving my children around in this car.
A D V E R T I S E M E N T S
- Pacifica, CA, USA