hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,588 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Routan engine problems

engine problem

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2011 Volkswagen Routan Owner Comments

problem #16

Jan 182017


  • 65,880 miles


2011 Routan would crank and not start. Power doors would open very slowly. Key fob would require multiple attempts to unlock doors. Seatbelt light would come on and alarm would sound, even though seatbelts were engaged. Routan would stall after start.

- Bel Air, MD, USA

problem #15

Dec 152015


  • 69,000 miles
The contact owns a 2011 Volkswagen Routan. While driving approximately 70 mph, the engine stalled without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the totally integrated power module failed and needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 69,000.

- Leland, IL, USA

problem #14

Dec 102016


  • 105,000 miles
I have been struggling with starting my Volkswagen Routan on the initial engagement of the key, the problem started within the last two months. In the same time frame, the vehicle would suddenly turn off in the middle of driving. I have seen that in 2009 and 2010 model there was a recall of the ignition switch that showed similar issues. My car does have 10000 miles, so I am trying to determine if it was an initial faulty item or a part that needs to be replaced. The dealership replaced the tipm module, but it did not correct the issues. I want to see if other 2011 models are experiencing the same issues, and wether the 2011 models should be extended to the recall for the 2009/2010 models.

- Vail, AZ, USA

problem #13

Nov 022016

Routan 6-cyl

  • 67,566 miles


The van hesitates to start. It has turned off by itself while driving. The blinkers (right and left) sometimes work. The hazard lights sometimes work. The ac comes on and then comes off. We are the original owners and have kept up with maintenance on the van. We took the van into Volkswagen dealer service and were told that the 2011 model was plagued with electrical problems. We were told this time our tipm needs to be replaced. All of the problems we are experiencing are related to a problem Chrysler (who made the van) admitted to. Volkswagen will not replace the part. The tipm is known for not getting fuel to the engine which can stop the van. This has happened to us twice.

- Katy, TX, USA

problem #12

Aug 162016


  • 52,000 miles
Car wont start, only sometimes. Just turns over repeatedly, until you turn the key off. Sometimes nothing happens. Sometimes it starts normally. Once it stalled. Usually this happens on the first start, but sometimes it doesn't matter.

- Temecula, CA, USA

problem #11

May 122015


  • 55,000 miles
The contact owns a 2011 Volkswagen Routan. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but began stalling while driving approximately 55 mph. When the failure occurred, all the vehicle's warning indicators flashed. The vehicle was taken back to the dealer where it was diagnosed that the totally integrated power module was defective and needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 55,000.

- Columbia, SC, USA

problem #10

Jun 202015


  • 29,139 miles


The contact owns a 2011 Volkswagen Routan. While driving at approximately 70 mph, the engine stalled without warning.the vehicle was able to restart. The failure recurred four times. The vehicle was taken to a dealer where it was diagnosed that the win module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not provided. The approximate failure mileage was 29,139. Updated 1/12/16

- Shreveport, LA, USA

problem #9

Oct 102015


  • 69,000 miles
The contact owns a 2011 Volkswagen Routan. The contact stated that when the ignition was turned to the on position, the vehicle did not start. After several attempts, the vehicle restarted. Additionally, while driving various speeds, the engine stalled without warning. The vehicle did restart. The vehicle was taken to an independent mechanic where it was diagnosed that there was an electrical failure with the ignition as a result the ignition and the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

- Elmwood Park, IL, USA

problem #8

Oct 012015


  • 68,000 miles
Our van has had on and off weird electrical things happening for a few months - wipers come on by themselves, air turns off by itself, lights, etc. Then the van started not always starting. Sometimes it would start, then shut off by itself shortly after starting. It got to the point where it was not easily starting 2-3 times a day. The weird electrical stuff would happen when stationary or in motion. The starting problem was while stationary. Sometimes it died when I put it in gear to move. Sometimes when driving, I felt like the car was giving itself more gas even though my foot had been taken off of the pedal. Took it to VW when it simply would not easily or reliably start anymore. They said the tipm module needed to be replaced. We just got it replaced. Cost us $924.77!

- Gulf Breeze, FL, USA

problem #7

Sep 132015

Routan 6-cyl

  • 55,334 miles
On September 15th 2015, I brought my 2011 Volkswagen Routan to pioneer automotive services in oak harbor Washington because the vehicle failed to start after several instances. After many hours of trouble shooting, I received word that it was the total integrated power module (tipm). They could order one and install it, but would have to be towed to burlington Washington to the closest Volkswagen dealership to be programmed. This part will cost me $822 with additional costs for installation and programming. After much research, I found there to be recalls for this part in Chrysler vehicles ranging in my year. I own a Volkswagen, but it has a Chrysler motor in it. This indicates that my vehicle should have been recalled for this potentially life threatening defect, but because its a Volkswagen with a Chrysler motor, this was their way to avoid an even larger number of recalled vehicles. The cost is disturbing, but the thought of what fatal end to this could bring has no price. All I seek is for Chrysler to own up to the flaw and replace this defect and to expand its possible recall numbers to make sure all vehicles that they placed their product in are evaluated. A timely response is very much appreciated. Thank you.

- Oak Harbor, WA, USA

problem #6

Jul 252015


  • 71,500 miles


The engine will crank but will not start on most occasions. When the engine does start it will shut off after several seconds. To get the engine to start at all the ignition has to be turn to the on position for two to three seconds and then turned to the start position. When the engine does remain on, it has shut off in traffic on two separate occasions. I know that this is a Chrysler manufactured/Volkswagen marketed vehicle. I have read that Chrysler has recalled several of its minivans due to the same problems and that the issue is with the tipm part. Does this recall extend to Volkswagen as well?

- Macon, GA, USA

problem #5

Jul 132015


  • 60,000 miles
Vehicle engine would do the extended crank, and not turn over, or would turn over and die instantly, check engine light would flash 10 times. Took vehicle to the dealer to find out that the tipm module had failed, the repair was $1200, and took a week. Chrysler had built the vehicle for Volkswagen from their town and country line, however unlike Chrysler, Volkswagen doesn't honor the recall although the part is physically the same mopar part across the board. Volkswagen also stated they offer no assistance after the base warranty is gone as well. Isn't there some federal mandate that requires these devices to be warranted further than the normal 36,000 miles? I guess it will take someone getting severely injured or killed in one of these vans for Volkswagen to open there eyes...

- Jupiter, FL, USA

problem #4

Aug 022013


  • 58,300 miles
1st incident-parking car in a stall, car shuts off before parked. P0111 replace air temp sensor 2nd incident-exiting the freeway on a single lane just under 35mph engine shuts off, steering wheel locks right, apply brakes lightly, shift into neutral to turn wheel to pull on shoulder. P0300 and P0302 code. Dealer replace bank #2 cylinder head and necessary parts.(incident posted information) 3rd incident-merging on freeway up the hill, engine bogs and shuts off, was on far right lane pulled to side. Dealer says misfire on cylinder #6 with no dtc code, says ignition coil problem on #6.

- Honolulu, HI, USA

problem #3

Sep 012011


  • 50,833 miles
The contact owns a 2011 Volkswagen Routan. The contact stated that while driving approximately 60 mph, the vehicle suddenly began to hesitate before stalling. The contact indicated that the failure had occurred multiple times. The vehicle was taken to the dealer but the failure was unable to be diagnosed. The manufacturer was notified of the failure. The failure mileage was 50,833.

- Manassas, VA, USA

problem #2

Mar 132014

Routan 6-cyl

  • 30,000 miles
My 2011 Routan suddenly lost power while I, with my kid on board, was driving on a highway in March 2014. Can you imagine a vehicle stopping in a flow of vehicles at 70+ mph? all lights were on. I managed to restart the engine and was able to drive but the check engine light was still on. The dealership from whom I bought the vehicle "repaired" it and told me that "everything is fine" by having a brand-new set of wiring. A month later, the same life-threatening issue happened again while I was driving. This time, the vehicle stalled and I could not rotate the steering wheel at all. Now the vehicle is again with the dealership for diagnosis. As a matter of fact, about half a year ago before these losses of power happened, I experienced another problem with the vehicle. The acceleration was not very responsive. That is, when I hit the gas pedal, the vehicle initially did not accelerate at all and after 2-3 seconds, it suddenly accelerated. This really frightened me as I tried to change lanes. Now I have no confidence with this vehicle at all. I am deeply worried that even if the vehicle is "repaired" this time, I and my family could get injured or killed by having a car that randomly shuts off in the midst a stream of fast-moving vehicles. This type of vehicle should be banned from the road for the safety of innocent people.

- Potomac, MD, USA

problem #1

Dec 212012

Routan 6-cyl

  • 30,852 miles
Driving down I70 West bound going 70 mph in Indiana and engine turned off lost power every light on dash came on and the was a blinking red light in center of dash. Some how I made it over to the edge of the road and put it in park. The van would not start. I noticed I was on the white line and wanted to move the van over more, but I could not get the van into neutral. I could feel the every car and truck drive by. I was scared for my life. I was traveling with my wife and 3 children under five on the coldest day of the year. I kept thinking a drunk driver is going to clip us. We lucky to have enterprise pick up my family and I got towed back to the dealership. The only thing the dealer could find was a blown 10 amp fuse for the ECM. They replaced the fuse and drove the van for 200 miles and the said the van drove fine. They don't know what caused the fuse to blow. The only way for them to find out what was wrong was to have it happen again with a computer hooked up. They sent me on my was with a box of 10 amp fuses a week later. I would not expect this from a 2011 with 30000 mile. I don't feel safe in this van, but its not worth anything on a trade in. Don't know what to do.

- West Jefferson, OH, USA

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