CarComplaints.com Notes: VW gave the Tiguan a facelift with new headlights, a fancier grille, and improved performance. Unfortunately they didn't address what gave most 2010 owners headaches --- engine problems.

3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,690 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Tiguan miscellaneous problems

miscellaneous problem

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2011 Volkswagen Tiguan Owner Comments

problem #11

Oct 122019

Tiguan

  • 60,000 miles

A D V E R T I S E M E N T S

I own a 2011 VW Tiguan and is the worst car I've ever owned. 1. initially I had a bad turbo at 60,000 miles. Check engine light showed and ended up a bad turbo. 2. a bad oil leak from one of the engine gasket only happened when driving 3. a bad coolant leak. I was driving and I saw the overheating light on I pulled over and added coolant 5 minutes later was empty again. 4. bad power steering pump I was turning and heads something making noise on the steering and had to replace before something major happened. And next I'm getting rid of it. To bad very bad experience owning one of this. And I only have 80,000 miles on it.

- Bloomfield, CT, USA

problem #10

Sep 032018

Tiguan

  • 60,000 miles
The fuel indicator (gauge) in the instrument panel does not tell how much fuel is in the vehicle. I bought this car used but as a "certified" vehicle. I would expect this to last longer as I have never had one to go out on a vehicle. It never tells how much fuel is in the vehicle whether it is still, being driven, hot, cold, or whatever. It just doesn't work.

- Fayetteville, GA, USA

problem #9

May 222019

Tiguan

  • 90,000 miles
Belt tensioner noise /morning startup rough idle and misfiring.

- Huntington, NY, USA

problem #8

Feb 052019

Tiguan

  • miles

A D V E R T I S E M E N T S

I have a problem with my panoramic sun shade is sagging cost a lot of money to repair...1500 and up... many people are having the same problem with somehow it's a poor design

- Memphis, TN, USA

problem #7

Jun 082018

Tiguan

  • 9,900 miles
I'm not sure why this issue has not been recalled but there's plenty on this that people are even going to the tv news stations for help.there was nothing wrong, no lights, no warning lights prior and all of a sudden my engine motor stops working. I spoke with the warranty company, the extended warranty company as well as Volkswagen... not one of them will cover the issue nor help with the issue at all. The car was in great shape and only just turned a month ago to one hundred thousand miles. I can't afford almost 8 thousand for new engine as well as labor costs. The car is not very old for it not to B running and motor completely stop.I had two pay three different diagnostic costs and two different tows. I need help, I would advise people to look at complaints from 2009-2013 on this vehicle with motor with low miles having this issue.im thinking of contacting a lawyer to help with the issue as well as the very expensive repair costs.prior to this I owned the disel passat and had to turn that in with Volkswagen lying on emissions.do not buy a Volkswagen, not worth it.

- Chicago, IL, USA

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problem #6

May 112018

Tiguan

  • 78,687 miles
As I was turning the steering wheel with the vehicle in motion, I heard a clicking sound and then a snap. The airbag light immediately came on and all electronic controls on the steering wheel and the horn ceased to work. I had the cover put on based on the previous recall, which obviously failed. I took it into the dealership and after a hard fight, had them replace the clock spring. They refuse to acknowledge that the issue with the horn was related to this; however, I have read several other complaints indicating the same issue. Currently, they have not been able to repair my horn.

- Sugar Land, TX, USA

problem #5

Apr 292018

Tiguan

  • miles

A D V E R T I S E M E N T S

Clock spring failed twice causing passenger airbag light to fail and horn does not work. First repair was under warranty and 2nd repair was under the recall. Dealer said I have to call VW too cover it and VW customer service said it will not be covered until a 2nd recall is ordered. So far VW has no plans to recall it again on their own.

- Boulder, CO, USA

problem #4

Aug 162017

Tiguan

  • 60,000 miles
VW has recognized a defected part in the steering wheel clock spring. We took our vehicle to have the repair, dealership said that the previous owner had the vehicle repaired and a dust cover was put on 7/20/16. Well the dust cover has broke and the air bag light is on and horn is not working. Service department said it wasn't covered because of previous fix, mind you they said dust cover and not a new part. We called VW and they will not honor the repair for the defected part. The part was never replaced, just a band aid put on the problem. VW said they only had to honor their repair for 1 year. How is this possible when they never really replaced the part"???" the dust cover they previously put on snapped when I was turning into a parking spot, airbag light immediately came on. The part cost $348.08 and $170 in labor.

- Lewes, DE, USA

problem #3

Jun 082016

Tiguan

  • 70,000 miles
The sunroof of my 2011 VW Tiguan exploded for no apparent reason. It was a hot houston afternoon. I was on a houston freeway at about 60mph, and heard a very loud explosion followed by wind sound and sound of glass pieces flying on the top of the car. Luckily the fabric shade was closed which kept some glass pieces from falling in the car. I was certain that nothing had hit the car.

- Houston, TX, USA

problem #2

Aug 282015

Tiguan

  • 67,000 miles
At 67K miles, our 2011 VW Tiguan suddenly wouldn't start. We'd had had no indication that anything was wrong, and our car had been well maintained. A VW mechanic said that the engine was probably shot. He told us it was a timing sequencing problem. With nearly $7,000 yet to pay off the car, we were not about to spend $8,500 on a rebuilt engine and service. I have read many complaints about the timing chain, plus documentation that there is a defective sprocket that was not properly hardened or heat treated, causing it to wear down & cause the timing chain to slip. I called vwgroup of America and someone said he'd contact the repair care mgt team, that they'd call the dealer, and that someone would call me back. After someone from VW spoke to the dealer, the mechanic suddenly knew that it was the sprocket and timing chain, and that only those & the cylinder head need to be replaced. Instead of $8,500, the repair would be about $4,000, and that VW had agreed to cover 65%. I returned a call from ken swantek and told him that I knew that VW'd had many complaints about this issue. His said: 1) you cant believe everything you read on the internet. 2) if VW had such complaints it didn'tt meet the standard for a recall. 3) I should have been reading vws technical bulletins. 4) if VW receives enough complaints to meet the standard for a recall, only then would we be reimbursed for the remaining expenditure. I know VW has had numerous complaints about this and that VW consumers have received from 0%-100% reimbursement for the repairs.

- Shirley, MA, USA

problem #1

Oct 022013

Tiguan 4-cyl

  • 29,000 miles
2011 VW Tiguan - lights (headlights, brake lights, signals) all randomly turn off for varying periods of time. The warning indicator in the cabin of the car indicates a light is out. Research indicated possible engine compartment fuse box issue, further investigation confirmed this. A fuse in the engine fuse box appears faulty and has begun melting the fuse box itself. It appears there are numerous Tiguans manufactured between 2009 and 2011 which are affected by this issue. I am currently placing myself and others at risk on the road. I will seek to get the issue resolved but would like VW of America and other drivers to know about the problem before it poses more of a safety concern, or an injury.

- Smyrna, GA, USA

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