really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,671 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Tiguan drivetrain problems

drivetrain problem

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2012 Volkswagen Tiguan Owner Comments

problem #5

Jul 032015

Tiguan 4-cyl

  • 675 miles


I was driving home from work when my vehicle began to rapidly decelerate on the highway! as it turns out, the timing chain had failed and damaged the engine which caused the car to shut down immediately. The parts that failed were not due for maintenance until 200,000 miles- my car only has 67,000 miles. Although this problem is widespread in all Volkswagen models, there has been no recall for the parts, and the issue it is not covered beyond the standard 5 year, 60,000 mile powertrain warranty. This could have resulted in myself and my child being rear ended and killed on the highway. This is not the first time rapid deceleration has occurred in this vehicle- it happened 3 previous times last year due to issues with the intake manifold/fuel injectors. A recall was eventually issued for those parts. The 2012 Tiguan is unsafe to drive- there are many failures and safety-related tsbs but very few recalls. In fact, the tsb for my current issue was released 3 years ago for all VW models, yet no recalls exist for these faulty parts (TB 15-12-01)! I do not feel safe driving this car and wish I had never ever bought it. I feel that every year of this model should be reevaluated and recalled if necessary. Updated 9/25/15 updated 3/23/2016

- Silver Spring, MD, USA

problem #4

Oct 152012


  • 9,000 miles
Engine stalled approaching stop-sign rear ended vehicle in front of us. This was the third time this has happened with a stalling issue not accident, seems to be at lower (under 30mph) speed often as you start to slow for a stop sign or stop light. It now has happened again yesterday exiting an automated car wash. Have taken it to Volkswagen three times, once they changed the electronic (brain) box they said but no failures or codes were recorded, so they were just trying something, after doing some online research it seems there may be some issue with fuel pumps/ fuel pressure to me. Very disappointed in Volkswagen once we had an accident they no longer wanted to talk to us about the issues. I will not purchase a Volkswagen again. We had a similar issue with a 2009 Ford escape with a throttle body issue that turned into Ford extending and replacing the part at no charge, Ford was very proactive/helpful un like Volkswagen.

- Indianapolis, IN, USA

problem #3

Jul 132013

Tiguan 4-cyl

  • 6,000 miles
The contact owns a 2012 Volkswagen Tiguan. The contact stated that the engine was powered off but the vehicle was still in drive and had not been secured in park. The vehicle rolled away in reverse and crashed into another vehicle. No one was injured. The contact spoke with the manufacturer and was told that they were aware of the failure but did not have a remedy available to repair the failure. The contact was concerned because the vehicle was able to be turned off while still in drive. The failure and the current mileages were 6,000.

- Saint Louis , MO, USA

problem #2

May 032010

Tiguan 4-cyl

  • 12,000 miles
On 5/3/12 @ 12,000 miles, I was slowing @ a yield (10mph) and my transfer case fell on my drive shaft breaking it and the heat shield. VW fixed it and said it could have happened at factory because a piece was missing that caused the transfer bolts to back out of the case. I complained I wanted a new car and jill, the regional case mgr for VW customer relations wouldn't approve of it. Once that was fixed, 5/30/12 my tire pressure light came on and my right rear tire blew. Went to change the tire and the piece to take the hubcap off wasn't in the car. VW replaced the tire free of charge because of all the trouble I've had with it. Jill said they weren't going to replace the car. On 6/7/12 my tire pressure gauge came on again and I immediately pulled over and checked tire pressure. 38 on both right tires, 37 on front left and 36 on rear left. I absolutely do not feel comfortable with this car any longer. I paid cash for this car and now I am left driving something I fear.

- Sugar Grove, WV, USA

problem #1

May 172012


  • 680 miles
While slowly rolling to a stop the brakes locked up and did not engage. I had to apply severe force to the brake pedal. When I applied the force the brake pedal resisted and popped back twice before the vehicle finally stopped. Prior to this incident I have reported to VW and taken the vehicle in for issues with the transmission and the engine shaking. The car was returned to me 10 days prior to this incident. The two may or may not be related.

- West Hollywood, CA, USA

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