really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
13,493 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Tiguan seat belts / air bags problems

seat belts / air bags problem

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2012 Volkswagen Tiguan Owner Comments

problem #6

Mar 022016


  • 60 miles


My car had two recalls and I brought it in as VW of America recommended and I did have oil change at the same time on 2/19/2016. I went on vacation and when I came back I notice the vehicle drove rougher then before this service. On Wednesday 03/02/2016, I was on the freeway and notice my car lost brake function, I try using emergency brake and try down shift nothing work. I feel bless that I manage to avoid two car accident and it would of been my fault. I manage to hit the curb to stop the vehicle. I shift my car to park and shut the engine right away. Lots of icons indicator was on (airbag, ABS, engine...) and I took a video of the dash. I then call my insurance had it towed back to the dealer service. Next morning I was told that it's going to cost me $3K+ to fix all the stuff they telling me the found and claim it has nothing to do with the recalls or oil changed they did, prior to service I had no problem with my vehicle. I have contacted VW America they said they would look into it and have called them a few time now and nothing word on what they going to do about it. I don't feel safe to get back in my vehicle and also not sure they ensure my vehicle is safe to operate plus they asking for $3K+ to address something clearing defective.

- Seattle, WA, USA

problem #5

Nov 112015

Tiguan 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2012 Volkswagen Tiguan. The contact received notification of NHTSA campaign number: 15V483000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 02/19/16

- San Francisco, CA, USA

problem #4

Nov 292015


  • 40,000 miles
Daughter driving on highway at 50mph when involved in 8 car chain reaction collision. Severe front end damage. Daughter injured when she struck steering wheel. Despite speed and degree of deceleration, no deployment of airbags or side curtains.

- Chesapeake, VA, USA

problem #3

Aug 292015


  • 19,900 miles


The car was totaled in a front end collision with three passengersand none of the airbags deployed. To our knowledge, there was no indicator light showing airbag dysfunction prior to the crash. The information that VW provided about the airbag recall seems incomplete and to understate the seriousness of the issue.

- Washington, DC, USA

problem #2

Oct 122013


  • 6,000 miles
The contact owns a 2012 Volkswagen Tiguan. While driving approximately 35 mph and attempting to engage the brakes, the vehicle failed to stop. As a result, the vehicle continued into an intersection and crashed head on into another vehicle. The air bags failed to deploy. The contact sustained a concussion, injuries on the left leg, and neck pain, which required medical attention. A police report was filed. The dealer was unable to diagnose the failure. The manufacturer was not notified. The approximate failure mileage was 6,000. The VIN was unavailable.

- Daten , OH, USA

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problem #1

May 142013


  • 15,000 miles
The contact owns 2012 Volkswagen Tiguan. The contact was driving 60 mph and crashed into the rear of another vehicle. The air bags deployed abruptly into the contact's face and arms. As a result, the manufacturing symbol was permanently branded into the contact's left arm. There were no further injuries. The contact did not call the manufacturer. The failure mileage was 15,000.

- Lakewood , CA, USA

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