definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,612 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Tiguan seat belts / air bags problems

seat belts / air bags problem

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2013 Volkswagen Tiguan Owner Comments

problem #5

Dec 202016


  • miles


My 2013 VW Tiguan suddenly had a snapping and crinkly sound when I turned the wheel. I noticed it when I was turning in my driveway very slowly. Hours later and "error:airbag" message appeared on the dash and all of the functions of the steering wheel stopped working, including the horn.

- Lebanon, ME, USA

problem #4

Mar 192016


  • 54,000 miles
While making a normal-radius left-hand turn into a parking spot, the steering wheel made a soft popping sound. Immediately, the airbag indicator illuminated, along with a message indicating that the driver airbag was not functional. Further inspection found that the driver airbag, driver steering wheel controls, and horn were non-functional. The VW dealership indicated that steering wheel clock spring had torn, and was therefore replaced. A recall (15V483000) was issued in Aug 2015 for VW Tiguan 2013S, but this VIN was not included in the recall. When contacting VW's customer service team, they indicated that this VIN was intentionally not included in the recall, however evidence indicates otherwise. This VIN, and likely others with the same trim, should be included in a new recall for the same, as the problem extends beyond the vins in the original recall, 15V483000.

- Mayfield Heights, OH, USA

problem #3

Feb 212016


  • 48,560 miles
The contact owns a 2013 Volkswagen Tiguan. The contact stated that while driving at approximately 20 mph, the air bag warning indicator illuminated as the horn and the functions on the steering wheel failed to operate. In addition, the contact stated that the instrument panel also failed to function. The VIN was not included in NHTSA campaign number: 15V483000 (air bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,560.

- Wyandanch, NY, USA

problem #2

Nov 022015


  • 65,000 miles
The contact owns a 2013 Volkswagen Tiguan. While driving approximately 70 mph, there was a clicking sound that came from the steering wheel. All of the controls on the steering wheel failed to work, including the horn, and the air bag warning indicator illuminated. The contact pulled over and powered the vehicle off and back on; however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that the VIN was included in NHTSA campaign number: 15V483000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000. The VIN was unavailable.

- Richmond, VA, USA

problem #1

Sep 222014

Tiguan 4-cyl

  • 5,500 miles
The contact owns a 2013 Volkswagen Tiguan. The contact heard a chime sound coming from the vehicle and the ABS warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 5,500. Updated 10/29/14 the consumer stated the vehicle was traded in. The consumer felt the repairs were taking too long to be completed. Updated 04/23/2015

- Lapine , OR, USA

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