This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The touch screen, which controls both basic and complex functions of the car, is so distracting to use that until Saturday it was an accident waiting to happen. On Saturday that accident did happen. The problem is that the touch screen is needed to control basic and frequent functions such as climate control and the radio. Merely changing the temperature requires as much attention - and diversion from driving - as using a cell phone might. While changing the temperature my wife sideswiped a guard rail on a country road. Fortunately the accident was not too bad but I've been worried about the distraction caused by this control screen during these most basic functions. I have, for example, stopped choosing radio stations on the screen as it requires too much attention and have found that just turning off the air conditioning requires far more attention than is safe.
- New York, NY, USA
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- New York, NY, USA