This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front end, wheels begin to bounce and vibrate unexpectedly at various speeds above 45 mph. The bounce/vibration/wobble affects steering and can be felt in the accelerator pedal and steering wheel. Steering wheel vibrates side to side affecting handling. When braking during this event the steering becomes worse and steering wheel jerks left/right with harder force making handling and stopping difficult. Problems temporarily resolved when vehicle stops but can return within minutes. Problem not persistent but frequent especially at high speeds 60+ mph and the problem is unexpected. Problem occurs at about 1.5 hours of driving, but can occur at longer intervals. Once the issue starts it generally continues until the vehicle has been parked for several hours
The contact owned a 2017 Volvo XC90. While driving approximately 35 mph, the vehicle suddenly shut off and caused the steering wheel to seize and the electronic gauges to shut off. The driver lost control of the steering and crashed into a pond. The front end was severely damaged and the vehicle was deemed destroyed, but the air bags did not deploy. There were no injuries. A police report was filed. The vehicle was towed. The cause of the failure was not determined. The manufacturer and local dealer (weaver brothers Volvo, 4409 capital blvd, raleigh, nc) were notified of the failure. The failure mileage was 10,000.
- Apex, NC, USA
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- Redding, CA, USA