Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The third generation Durango is plagued by a defective TIPM, particularily in the 2011 and 2012 model years.

TIPM, which stands for Totally Integrated Power Modules, is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when your TIPM goes haywire, bad things start happening. Things like your water pump can stop working, your engine can stall out and your airbags can randomly deploy.

10.0

really awful
Crashes / Fires:
3 / 23
Injuries / Deaths:
2 / 0
Average Mileage:
51,051 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Dodge Durango electrical problems

electrical problem

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2011 Dodge Durango Owner Comments (Page 8 of 16)

« Read the previous 20 complaints

problem #178

Dec 052014

Durango

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Killeen, TX, USA

problem #177

Nov 242014

Durango

  • 87,000 miles
The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 45 mph, the vehicle suddenly decelerated without warning. The contact shifted into park, drive and then the vehicle was restarted but the failure recurred multiple times. The vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle was included in NHTSA campaign number: 14V634000(electrical system) however, the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.

- Toledo, OH, USA

problem #176

Nov 222014

Durango

  • miles
The contact owns a 2011 Dodge Durango. The contact stated that the key failed to start the vehicle after several attempts. The contact mentioned that an unknown warning light illuminated. The contact received notification of NHTSA campaign id number: 14V530000 (electrical system) however the part was not available. The manufacturer was notified of the failure. The failure mileage was not available.

- Brooklyn, NY, USA

problem #175

Dec 032014

Durango 6-cyl

  • 75,200 miles

A D V E R T I S E M E N T S

While driving heard low moaning sound, 5 minutes later (still driving) battery light came on. I decided to take vehicle to auto parts store because it was late afternoon (~7:45pm) to see if my need was a battery. I asked technician to come and see if it was my battery or alternator, as I opened vehicle door to pop the hood, the SUV was filled with smoke. The techs scurried to open the hood and waived smoke in attempt to remove the battery cable to disconnect power. I was rushing to get child out of car, because smoke was bellowing from underneath the hood. After technician removed the power cable from the stud under the hood, the fire and smoke from the alternator slowed and eventually went out. I called insurance company and had vehicle towed to dealer. Had I parked the vehicle in the garage for the night and sought support the following morning, I was informed that my 2011 Dodge Durango could have potentially caught fire in my garage, because power was continually being supplied to the alternator (over powering it). This is a serious, potential fatal system failure and needs immediate attention! dealer confirmed the failed alternator and is charging me $855 dollars, and required prompting to engage discussion on possible recall. Dealer claimed no recall has been formalized. Due to my disbelief that Dodge was unaware of this problem and persistence in questioning other potential customer complaints, the dealer began to advise that this was a previously known problem with "Chrysler" that is being fixed by refurbishing alternators and selling them back to the dealer for $500. Dealer also stated the I could request repayment for my services once a formal recall disclosure was submitted to consumers. I am furious to see that is in fact a formal recall; NHTSA campaign number 14V634000.

- Powder Springs, GA, USA

problem #174

Oct 032014

Durango 6-cyl

  • 66,105 miles
Tipm issue, vehicle won't start or has trouble starting multiple times a day and was told that vehicle could lose power while driving down road. Dealership says recall is in process but parts are unavailable...yet say that they will fix it" how can you fix something without having any parts to fix it" also won't give a rental.

- Deer Park, TX, USA

problem #173

Nov 192014

Durango

  • 70,000 miles
The contact owns a 2011 Dodge Durango. The contact stated that the push button start began to fail and took several attempts to get the vehicle to start. The vehicle took longer to start in inclement weather. The dealer stated that the vehicle was included in the safety recall, but the parts were not available. The dealer did not place the contact on a waiting list and the failure was progressing. The manufacturer was contacted and was not able to provide a reasonable timeframe to schedule the recall repair. The NHTSA campaign number was unknown. The approximate failure mileage was 70,000.

- Waldorf, MD, USA

problem #172

Dec 022014

Durango

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Dodge Durango. The contact received a notification for NHTSA campaign id number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The VIN was unavailable. The contact had not experienced a failure.

- Loudon, TN, USA

problem #171

Nov 252014

Durango 6-cyl

  • miles
The contact owns a 2011 Dodge Durango. The contact received a notification for NHTSA campaign id number: 14V530000 (electrical system). However, the parts needed for the repairs were unavailable. The manufacturer was not notified of the issue. The contact had not experienced an issue. Updated 12/30/14 updated 5/28/2015

- Columbia , MO, USA

problem #170

Oct 012014

Durango

  • 49,000 miles
The contact owns a 2011 Dodge Durango. While reversing out of the driveway, the vehicle suddenly shut off. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received a notice for NHTSA campaign number: 14V530000 (electrical system) in October of 2014. After contacting the dealer and the manufacturer, the contact was informed that the parts needed to repair the failure were not available and no estimated time to receive the parts could be given. The failure mileage was 49,000.

- Delhi, CA, USA

problem #169

Oct 062014

Durango

  • miles
The contact owns a 2011 Dodge Durango. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.

- Cincinnati, OH, USA

problem #168

Oct 062014

Durango

  • 71,000 miles

A D V E R T I S E M E N T S

Driving our vehicle on the interstate and the vehicle completely shut down on us. Now, the vehicle will only start periodically. The starter turns over but will not crank on most attempts. Usually will start after trying for about 10 to 15 minutes. Researched the problem and found that this vehicle has a faulty tipm. Chrsyler customer service is of no help. They have issued a recall but have no parts available and do not know when they will. Very poor customer service!!! this has now become a very dangerous vehicle to drive and chrsyler/Dodge seems to be in no hurry to come up with a remedy for its clients.

- Bartlett, TN, USA

problem #167

Nov 032014

Durango

  • 67,000 miles
The contact owns a 2011 Dodge Durango. The contact stated that while driving 65 mph, the engine lost power without warning. The vehicle was able to restart after several attempts. The failure recurred on numerous occasions. On a separate occasion, the contact stated that the remote starter independently activated as a result and the engine was turned on while parked. The vehicle was taken to a dealer where it was diagnosed that the total integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.

- Detroit, MI, USA

problem #166

Oct 012014

Durango

  • miles
The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Germantown, TN, USA

problem #165

Nov 062014

Durango 8-cyl

  • 40,000 miles
For several weeks vehicle had issues starting. Eventually the vehicle would not start. Dodge dealer advised tipm module was bad. Dealer replaced module with similar tipm but stated this was only a temporary solution and that Dodge had not come up with permanent fix.

- Apex, NC, USA

problem #164

Nov 142014

Durango

  • 83,000 miles
The contact owns a 2011 Dodge Durango. While traveling approximately 45 mph and attempting to exit a major highway, the vehicle stalled. The vehicle was towed to an authorized dealer. The service manager indicated that the technician was hard wiring the power to the fuel pump module through the relay as an interim repair. The vehicle was included in NHTSA campaign number: 14V530000 (fuel propulsion system). The contact was waiting for the part to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.

- Antioch, CA, USA

problem #163

Nov 132014

Durango 6-cyl

  • 26,000 miles
For several days my car has been making a high pitched whining noise coming from under the hood. After reading several similar complaints online im assuming it was the alternator. Finally on 11/13/14 just as I had left my house the cars electrical system went haywire, all my warnings lights came on and then the car stalled and wont restart. Luckily my family and I weren't injured but now im faced with waiting for the recall to push through or dish out $1100 to have the alternator fixed...

- Pueblo, CO, USA

problem #162

Oct 152014

Durango

  • 65,000 miles
The contact owns a 2011 Dodge Durango. The contact stated while driving approximately 20 mph, the engine stalled without warning. The contact merged over to an emergency lane and restarted the vehicle. When the vehicle was restarted, the engine, ABS and brake warning lights were continuously illuminated. The failure recurred multiple times. The vehicle was taken to the dealer for a diagnosis. The technician diagnosed that the totally integrated power module had failed. In addition, the contact received notifications for NHTSA campaign numbers: 14V530000 (fuel system), 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The dealer was uncertain when the parts would become available. The manufacturer had been notified of the failure. The approximate failure mileage was 65,000.

- Cuba, MO, USA

problem #161

Nov 042014

Durango 6-cyl

  • Automatic transmission
  • 44,430 miles
The contact owns a 2011 Dodge Durango. The contact stated that the vehicle failed to start and after it restarted the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received a notification for recall NHTSA campaign number: 14V530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 44,430. Updated 12/22/14 the consumer stated the fuel pump would continue to run after the vehicle was shut up. The fuel pump fuse had to be removed and placed back for it to stop. Updated 05/26/2015

- Manchester, NH, USA

problem #160

Nov 062014

Durango

  • 52,000 miles
We are getting a check engine light immediately followed by a traction control warning light which is then followed by a loss of power. You can push the gas pedal to the floor without any acceleration. This has happened numerous times on the highway. You can be in the left lane without the ability to accelerate and now you have to pull off to the left or struggle to maneuver to the right. It has occurred while on the on-ramp to highways and limited the vehicle to 20-30 mph causing right lane traffic to slam their brakes or swerve around us. Our 2011 Durango also burns through bulbs both front and rear at an alarming rate leaving our family on the road often times without a headlight, brake lights or turn signal.

- Townsend, MA, USA

problem #159

Aug 272014

Durango 8-cyl

  • 41,000 miles
My car would not start on several instances. Many times it tried to stall when driving. I took it to the dealer and the said the tipm was failing and installed a fuel pump overlay wiring. I did my research and found 100S of other customers with the same complaints, yet no recall was issued. I had to pay for the repairs. There is now a recall P54 in which they acknowledge the problem, but say not parts are available and they will not issue reimbursement for repairs already made. I am certain that there are more issues with the electrical, since my windshield wipers go off without rain, when it is cold outside. Why is Chrysler refusing to make these repairs and what can be done to make them pay for repairs already made and actually fix the problems?

- Arlington, TX, USA

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