Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The third generation Durango is plagued by a defective TIPM, particularily in the 2011 and 2012 model years.

TIPM, which stands for Totally Integrated Power Modules, is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when your TIPM goes haywire, bad things start happening. Things like your water pump can stop working, your engine can stall out and your airbags can randomly deploy.

3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,967 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Dodge Durango fuel system problems

fuel system problem

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2011 Dodge Durango Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #54

Nov 142014

Durango

  • 83,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Dodge Durango. While traveling approximately 45 mph and attempting to exit a major highway, the vehicle stalled. The vehicle was towed to an authorized dealer. The service manager indicated that the technician was hard wiring the power to the fuel pump module through the relay as an interim repair. The vehicle was included in NHTSA campaign number: 14V530000 (fuel propulsion system). The contact was waiting for the part to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.

- Antioch, CA, USA

problem #53

Nov 122014

Durango

  • 17,000 miles
The contact owns a 2011 Dodge Durango. The contact stated that while driving 30 mph, the engine stalled without warning. As a result, the brakes failed and the steering wheel seized. In addition, the contact stated that he received notification of NHTSA campaign number: 14V530000 (fuel/propulsion system). However, the parts needed to do the repair were not available. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage of the vehicle was 17,000.

- Newington, CT, USA

problem #52

Nov 102014

Durango

  • miles
The contact owns a 2011 Dodge Durango. The contact received a notification for NHTSA campaign number: 14V530000 (fuel system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair to be performed. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- Goldsboro, NC, USA

problem #51

Oct 272014

Durango

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Dodge Durango. The contact received a notification for NHTSA campaign number: 14V530000 (fuel system). However, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle had not experience a failure.

- Oskaloosa, IA, USA

problem #50

Oct 192014

Durango

  • 30,000 miles
Driving with my family to church on rucker avenue in everett Washington at a speed of approximately 35 miles per hour. The engine stalled and car lost power. Was able to safely pull to the side of the road. Same thing happened a week later while driving on colby avenue in everett. The car had been having difficulty starting, it would crank over but not start. On October 1'St I took the car to dwayne lanes in everett, they told they had fixed the problem. The car still did not start and the problem remains. Took the car back to dwayne lanes and informed them that the car was stalling while driving. They commented that the part was on back order and subject to a recall (P54/NHTSA 14V-530). Dwayne lanes advised that they did not know when the part would be in and suggested that I take the vehicle back and utilize it until the part came in. I informed dwayne lanes that I would not be driving a car that loses power at random times on public roads. I informed dwayne lanes that this would put my safety at risk as well as everyone else on the road. Dwayne lanes informed me that there is nothing they can do. The car has 32,000 miles on it, and is still under warranty. Have contacted Chrysler, tempe Dodge, and dwayne lanes, as well as insurance. No person will provide a loaner vehicle, or an estimate of when the car will become drivable again.

- Everett , WA, USA

problem #49

Nov 072014

Durango

  • miles
The contact owns a 2011 Dodge Durango. The contact received a notification for NHTSA campaign id number: 14V530000 (fuel/propulsion system). However, the parts needed for the repairs were unavailable. The manufacturer was not notified of the failure. The contact had not experienced a failure.

- Duanesburg, NY, USA

problem #48

Oct 302014

Durango

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Dodge Durango. The contact received NHTSA campaign number: 14V530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unavailable. The contact did not experience a failure.

- Palm Springs, CA, USA

problem #47

Sep 012014

Durango

  • 60,000 miles
The contact owns a 2011 Dodge Durango. The contact stated that the vehicle failed to accelerate. The contact mentioned that after depressing the accelerator pedal several times, the vehicle regained acceleration and stalled. The vehicle was taken to an independent mechanic. The technician replaced the alternator, battery, and fuel pump. However, the failure was not corrected. The contact recently received a notification for NHTSA campaign number: 14V530000 (fuel system). The dealer advised that the part was not available for repair. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

- Miami , FL, USA

problem #46

Nov 052014

Durango 6-cyl

  • 40,921 miles
My Durango started having problems starting. The starter would continue but the vehicle wouldn't start. This started around October 1st, 2014. After a couple of weeks the problem started getting worse and then after starting it would shut off. After several attempts at this the vehicle would run. The problem has been getting worse every day. On 11-3-14 I received a recall notice for the tipm. I called my Dodge dealer and was advised that there is nothing that they could do for me at this time as the parts don't exist. I then called the Chrysler group recall assistance center. They told me to take it to another dealer or to an independent dealer and have it fixed at my own expense. I could send them the receipts to be reimbursed. I again called my Dodge dealer who said that they could replace the tipm, which would cost over $1,000 out of my pocket. That was the only recourse they had for the time being. I don't think that it is fair at all that Chrysler wants me to pay over $1,000 out of my own pocket to fix their problem and wait to be reimbursed, which will take over 60 days or even at all.

- Visalia, CA, USA

problem #45

Nov 042014

Durango

  • miles
Want to file a complaint regarding Dodge recall notice P54/NHTSA 14V-530. Tipm fuel pump relay. Dodge has advised us of severity of this recall issue and the fact that our vehicle could lose power without any advance warning. They then go on to say that they currently do not have any parts to fix the problem. When I called my dealer the service advisor indicated it could be up to a year before parts are available. Totally unacceptable! we basically have a $40K vehicle that is unsafe to drive. This is the third recall where we have been advised of a potentially lethal problem only to have our dealer say they cannot get parts to fix. Where is the accountability from Dodge?

- Montrose, CO, USA

problem #44

Nov 032014

Durango 6-cyl

  • 54,300 miles

A D V E R T I S E M E N T S

My car started having trouble turning on and staying on. Eventually, after several attempts it would turn on. I took it to the dealer planet Dodge (worse service ever) to be told that the vehicle is under the recall for the fuel relay pump (tipm). The part is being manufactured by Chrysler which they are planning to fix it by adding a part but not replacing the tipm. In the recall it says the part required is not available yet. Upset I contacted Chrysler to be told to either drive the vehicle like that which can shut off and cause a crash without warning or pay $1,000 to replace the tipm. Now, what upsets me is that they do not care at all whether you drive the car or not and/or if you crash and to be reimbursed Chrysler has to changed the tipm (which they won't) and since they won't we will not be reimbursed. It is frustrating how they so nicely tell you to drive the car even though they know it can shut off without warning. Don't fall for the "refund" talk, they will not refund it!!!!

- Miami, FL, USA

problem #43

Oct 132014

Durango

  • 39,000 miles
The contact owns a 2011 Dodge Durango. While driving approximately 65 mph, the vehicle stalled without warning. The vehicle was able to restart. The dealer diagnosed that the pump relay needed to be replaced. The vehicle was included in NHTSA campaign number: 14V530000 (fuel system); however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.

- Mesa , AZ, USA

problem #42

Sep 012014

Durango 8-cyl

  • 54,000 miles
My 2011 Dodge Durango started having starting problems in Sept. Of 2014 and the problem became worst over the next several weeks. On Oct. 22, 2014 the vehicle didn't start and had to be tow in for service. I the was told about the tipm problem and that no parts are available and no date for delivery. Every day I have talked to Chrysler and the dealership with no future of resolving issue.

- Las Vegas, NV, USA

problem #41

Oct 282014

Durango

  • 57,000 miles
Over the past 2 weeks our Durango has had issues with starting. When using the push start button the engine will crank over multiple times and never start. Sometimes vehicle will start and other times it can take over 20 attempts to start. In one incident it took 34 time to start and even cause black smoke to come up from under the hood. From research with Chrysler corporate and the local dealer, they are aware of the problem. We took the vehicle into the local dealership for an assessment and we were told that the problem had to do with the tipm/fuel relay system. We were told they could not fix it because they didn't have parts to remedy the issue and that they hadn't received a recall notice from Chrysler corporate. From my research it appears the recall number is P54. Yesterday, on 10/28/2014 while driving on a major road at 50mph the vehicle with two children in the back seat completely stalled and died. Luckily I was able to pull over to the shoulder and we are blessed we weren't in a major accident or killed. I contacted Chrysler corporate and local dealer immediately and again was told they could do nothing about it. Not a loaner vehicle, not replacement of part at full cost.. absolutely nothing. This is completely unacceptable and when you put my children's lives at stake it becomes personal. The vehicle is now parked in the garage because we fear for our lives. Please help.

- Albuquerque, NM, USA

problem #40

Oct 202014

Durango 8-cyl

  • 43,889 miles
Vehicle engine would start with use of ignition button, then vehicle engine would shut off with out warning. At this time vehicle will not re-start with use of ignition button. Vehicle would just engage starter motor and not fire engine with use of ignition button. Starter would run on until button is pushed to engage the off position, with a no start condition. After several cycles of the ignition button vehicle engine will finally start and stay running. Problem is recurring often.this is absolutely unacceptable for any vehicle and the safety of its occupants. This can lead to loss off control of vehicle, possible collision and loss of life, at high speeds on the crowded interstates, or moderate speeds on small town streets.

- Livermore, CA, USA

problem #39

Sep 242014

Durango 8-cyl

  • 35,000 miles
Vehicle will not start after multiple attempts from inside drivers compartment using push button on dash. However, vehicle will start using remote key fob.

- Manteca, CA, USA

problem #38

Aug 292014

Durango

  • 63,000 miles
Vehicle does not always start the first time but stalls at random intervals. When the issue first started occurring, 2-3 times of pushing the ignition the vehicle would fire up. Now it takes 20-30 pushes before vehicle starts. Lately, I'm the last one to leave the parking lot. I recently called the dealership and inquired about the Chrysler P54 recall. "in the affected vehicles, the fuel-pump relay inside the totally integrated power module may fail, causing the vehicle to stall without warning." I was told that my vehicle VIN does not qualify for the recall. I have a 2011 Dodge Durango with the 3.6 L engine. My vehicle is stalling and the problem is getting worse.

- Columbia, SC, USA

problem #37

Oct 152014

Durango 8-cyl

  • 48,000 miles
Luckily I was driving in a non-congested area in a 35 mph zone when my 2011 Dodge citadel lost power and shut off. I was able to pull of the road and it restarted after cranking for a while. Starting seems to be a problem on some mornings. The vehicle will crank and crank then after repeated attempts it will fire. This vehicle has a 5.7L V8 if that matters. I'm worried I might lose power on the highway. Judging from an internet search this may be a problem for many owners of this vehicle: www.carcomplaints.com/Dodge/Durango/2011/electrical/tipm_going_bad_vehicle_wont_start_or_hard_to_start.shtml sounds like a tipm problem.

- Jamestown, KY, USA

problem #36

Oct 182014

Durango

  • 63,000 miles
Vehicle will start sometimes after multiple attempts and then shut back off. Dealership agreed faulty tipm is the cause and Chrysler is aware of the issue. My VIN is not included in a recall for the issue, so I had to pay $1200 out of pocket to repair.

- Hiram, GA, USA

problem #35

Sep 252014

Durango 8-cyl

  • 50,800 miles
I bought a 2011 Dodge Durango in October of 2013. There have since been several recalls, all took some time to resolve because there were part shortages on both occasions. The most recent problem that has yet to be officially termed a recall because Chrysler claims they are still "researching" the issue involves a faulty ignition wiring harness. This defect prevents the proper communication between the ignition and fuel systems, which results in a vehicle that has problems starting or won't start altogether. My vehicle falls under the latter category as it is currently stuck in my driveway. I called my local dealer and they are well aware of the problem, but there is a nationwide backorder for parts to correct the issue and Chrysler corporation is dragging their feet in declaring it a recall, presumably trying to avoid bad publicity. In the meantime, I'm stuck with an useless vehicle, and Chrysler Corp refused to provide a rental vehicle when I called them on 13 Oct 2014 because they didn't know when the parts would be available. They also refused to provide anything in writing stating that they keep their own records. The only thing they claimed to be able to do is provide a an email when the parts became available, for which they could provide no estimate. Their conclusion appears to be that it is perfectly acceptable to sell a vehicle that can be rendered inoperable through their own negligence or poor manufacturing practices within 3 years.as an active duty service member an unreliable vehicle is not an acceptable option.

- Germantown, MD, USA

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