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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,590 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge body / paint problems

body / paint problem

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2013 Ford Edge Owner Comments (Page 1 of 5)

problem #96

Apr 042016


  • 110,000 miles


Door latch did not properly signal whether or not the door was closed. Drove away on several occasions with a door that was not latched properly because the light was always giving a false signal that the door was open.

- Laurel, MD, USA

problem #95

Oct 032016


  • 65,000 miles
I have been dealing with this door latch sensor issue for the duration of my ownership on my Ford Edge. I don't see how it is possible that our vehicles meet NHTSA standard Federal Motor Vehicle Safety Standard (FMVSS) no. 206, door locks and door retention components. The testing for that standard would have been done in a laboratory, and it is apparent that contaminants out in the field are making their way into the door lock assembly and compromising the sensor - it is not a stretch to consider the latch itself may be deteriorating as well. There is no way to know if the door is fully shut. The interior lights coming on while driving at nighttime from the unpredictable sensor. I just replaced a battery 10/3/16, failed from the sensor draining it repeatedly, bought the largest capacity oem replacement I could get for it from from the dealer. While parked, even for hours and days on end untouched, the car will periodically sense the door is opened and closed (though it hasn't been), and the parking/convenience lighting will come on and go back off again.

- Redford, MI, USA

problem #94

Jul 152016


  • 40,000 miles
The contact owns a 2013 Ford Edge. The contact stated that while driving at approximately 50 mph, the rear driver's side door opened without being prompted as the door ajar warning indicator illuminated continuously. The contact stated that the 'shift to park┐ warning message also displayed and the vehicle would not lock due to failure. The contact mentioned that the 'shift to park┐ warning message illuminated while the vehicle was being operated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000. The VIN was unavailable.

- Bonney Lake, WA, USA

problem #93

Sep 302016


  • 50,000 miles


The driver side front door closes but the door ajar warning light stays on and is annoying. My wife took it in and they wanted $500 to fix it on a 3yr. Old car they can't make a latch to last longer than 3 yrs.?

- Tomball, TX, USA

problem #92

Aug 262016


  • miles
My drivers side door when I shut it, the door ajar light stays on along with the dome lights. It only took a few times re shutting the door to make this go away. However, just recently it has been staying on longer and harder to get to go off. It has also been coming on when driving and I have to pullover to try to get this to turn off. I cannot lock the doors when this happens causing a very unsafe travel along with the lights staying on. If I had kids in my vehicle I would feel they could open the doors due to this failure and fall out. When driving and this happens the light comes on and causes a glare and could cause an accident! even after Ford does their "cleaning" to the door it still happens after a couple months. The door latch and components have to be replaced completely to have this fixed.

- Milwaukee, WI, USA

problem #91

Sep 012016


  • miles
Driver side door latch is faulty. Claims the door is open, even when it's not. Unable to lock doors, and now just got a dead battery because the interior lights stay on.

- Oak Creek, WI, USA

problem #90

Sep 012016


  • 65,000 miles


Left door sensor/latch is not working properly after 65,000 miles. Affects door locks while driving and parked. The door locks go up and down intermittently and unexpectantly. Affects overhead lighting and the remote start. Dangerous to have the doors not locked especially if young kids are in back seat.

- Beavercreek, OH, USA

problem #89

Aug 012016


  • 58,000 miles
Door latch does not fully shut drivers side. Lights and door ajar remain on. Even if off during driving the door ajar light may come on suddenly after turning corners. Online comments suggest latch sensor arm continues to touch door latch when closed or door latch does not fully engage.

- Salem, MA, USA

problem #88

Sep 012016


  • 40,000 miles
Door locks do not work, can pop open when car is in motion.

- Livonia, MI, USA

problem #87

Sep 062016


  • 35,500 miles
The car cannot recognize when the driver's door is closed. The light panel will show door open, a light will come on telling me the door is open, shift into park, and if I am driving, sounds will chime until I park. The door occasionally will be recognized as closed, but 80% of the time, it will not. I, was told at the dealer that the problem is common in Ford and they need to replace the latch mechanism in the door.

- Hillside, IL, USA

problem #86

Aug 302016


  • 65,000 miles


The rear door is continually stating that it is ajar and all doors refuse to lock automatically when put in "drive".

- West Grove, PA, USA

problem #85

Aug 222016


  • 40,000 miles
Front driver side door latch warning light and interior lights come on while driving, door needs to be slammed shut a couple of times for warning lights to turn off. Warning light appears more frequently and now appearing while driving vehicle on highway. Doors will not lock and interior lights are on, until door is slammed shut.

- El Paso, TX, USA

problem #84

Aug 052016


  • 69,000 miles
The door ajar sensing mechanism fails chronically, resulting in ongoing alarms, which is distracting the driver, and an a learned disregard to the door position.

- Hudsonville, MI, USA

problem #83

Mar 152013


  • 31,000 miles
Driver's door ajar switch malfunctioned and the vehicle would indicate the door was open at various random times, even when it was closed. Took car to dealer 3/2013 where they serviced the latch and the issue resolved for about a year. Took car back to dealer and they wouldn't repair it unless I paid for a new latch. Cleaning and lubricating the latch sometimes helped for a few hours or days but the problem always returned. The problem occurred with the vehicle running or not, and both stationary and moving. Replaced the driver door latch assembly 8/2016 (which contains the door switch) and the problem was resolved. The replacement latch assembly part no. 8T4Z-7821813-B has been updated twice per Ford parts.

- Wyandotte, MI, USA

problem #82

May 092016


  • 42,000 miles
The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds, the ┐driver's door open shift to park┐ warning message illuminated. The failure recurred numerous times. The contact stated that as a result the vehicle could not be securely locked once the vehicle was not occupied. The vehicle was taken to a dealer where it was diagnosed that the door mechanism failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.

- North Royalton, OH, USA

problem #81

Jun 012015


  • 50,000 miles
The "door ajar" light comes on and doors will not lock even though the door is shut. It's blinding at night due to the fact it leaves the interior dome lights on causing you not to see outside and unsafe driving with unlocked doors with kids

- Van Buren, AR, USA

problem #80

Jul 252016


  • 60,000 miles
In 2015 we took our Edge in to the shop because the door ajar indicator would still be on when the door was closed. This would not allow the doors to lock going down the road and would have an annoying message telling me to shift to park as I came up to a red light. They said that they could clean it and that should fix it but that would only be temporary and that they would probably eventually replace the switch. Again this month, July 2016, it has started again. The "shift to park" messages and not being able to lock the door and the interior lights stay on all happening again. From what I have read, even after they replace the switch, this doesn't completely fix the problem and that it will start to occur again after a few months. This needs to be a recall. The dealers are making a few 100 bucks from every person that shows up to get it "repaired". it is going off right now, as I type this, as my wife is driving and I am at work and she called me.

- Huntsville, AL, USA

problem #79

Jul 012016


  • miles
Driver side door ajar sensor stays on while door is closed (in motion, idle and off), resulting in the battery to be drained if left off too long. This has left me needing to get a jump if out and multiple times charge my battery if it sits too long.

- Niceville, FL, USA

problem #78

Apr 222016


  • 35,250 miles
Door ajar signal stays on when door is closed. Prevents driver from knowing of a real door ajar situation. Interior light stays on, creating a night driving hazard and when sitting in car at night. Doors no longer lock when vehicle is in motion. Major safety issue. Faulty latch or sensor. All issues stemming for faulty door latch or sensor. This has continued for several weeks.

- Clark, NJ, USA

problem #77

Jun 222016


  • 41,421 miles
"driver door ajar" around 40K plus miles we started getting this issue. Even when the door is close it keeps saying "driver door ajar". it won't lock the door because of this. Even when you parked and turn off the engine once you try to lock the door it won't. this may cause potential battery damage or worst people can just simply open your door when you are in a stop while on the road. Apparently I am not the only one. This issue is very common, try youtube and search for Ford door ajar. A lot of people are getting this issue but still no recall.

- Henderson, NV, USA

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