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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,590 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge body / paint problems

body / paint problem

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2013 Ford Edge Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #76

Sep 012015


  • miles


The door ajar light is always on. It keeps me from locking the doors while inside. I have already had the issue fixed while it was under warranty for the driver door but the same issue is happening again with the rear drivers side door. This issue is present at all times.

- Gilroy, CA, USA

problem #75

Jul 032016


  • miles
The driver side door latch is defective. The door is ajar like stays on when door is fully closed. Inside cabin and dome lights stay on which creates a hazard at night. More importantly the doors will not lock with the "door is ajar" signal on. This really concerns me because my wife (whose car it is) can be subject to a potential carjacking or robbery. Additionally it poses a threat to my grandchildren because we cannot engage the child lock safety feature. Ford told me if would cost $400 just in labor and not including part to repair. To keep my battery from draining I have had to remove the overhead lights. Another personal safety issue. This is unacceptable from a major manufacturer. Apparently this is not an isolated problem. No one seems to want to correct it. My car only has 42K. What's to be done.

- Citrus Heights, CA, USA

problem #74

Jun 262016


  • miles
The driver side latch and door ajar sensor are defective. The car does not properly register that the door is closed. This forces the door ajar light and sound to repeatedly go off. This also keeps the dome light on when shutting the door thus killing the battery. Also, you are not able to lock the doors and this is a safety issue with kids and with items in the car being stolen.

- Charlotte, NC, USA

problem #73

Jun 012016


  • miles


Driver door ajar always on, sometimes doors want lock with door ajar, makes car unsafe inside lights stay on, unsafe. Engine light on, has came on twice while driving on highway, first code check evap emission system.

- Ozark, AL, USA

problem #72

Apr 202016


  • miles
Driver side door ajar signal stays on even the door is closed so that when driving all of doors can't locked. Interior light stays on when driving.

- San Marcos, CA, USA

problem #71

May 232016


  • miles
Door ajar light randomly comes on saying drivers side door is open. Takes several door slams to get the light to go off. Safety issues: Light stays on day or night. The doors will not lock while driving and there are kids in this car. Can't lock doors or set your alarm when leaving your car=theft. I did the recall June 6, 2015 and now it's happening again. Brought it to Ford today June 2, 2016 and quoted fix price is $600. Called Ford and they said that there is nothing they can do for us.

- Clinton, CT, USA

problem #70

May 232016


  • 69,000 miles


Ford Edge latch door ajar dome lights stay

- Derwood, MD, USA

problem #69

May 302016


  • 37,000 miles
The switch that controls the circuit that detects if the driver door is closed or not is defective. An internet search shows this is a common issue on these vehicles. It is a safety issue in that the doors will unlock (including the rear doors) automatically while the vehicle is in motion. Also, due to the vehicle believing the door is open, it will drain the battery and leave the car unable to start after parking. This happens while the vehicle is stationary, or when moving, and will even fail while driving even after closing the door many times to ensure the switch ends up in the right condition. At times, it takes 30 or more open close cycles for the switch to operate correctly, but will sometimes "open" again while driving down the road.

- Smyrna, TN, USA

problem #68

May 022016


  • 39,000 miles
Driver's door "ajar" alarm is on continuously, even when door is fully closed. Alarm notification and chime comes on every time care starts moving forward. Notification states to put car in park. Internet searches reveal this to be a common problem with the Ford Edge.

- North Hampton, NH, USA

problem #67

Apr 292016


  • miles
My door ajar alarm stays on even after the door is close securely. Got fix last year and it had again. The doors will not lock while I am driving. This is a safety issue on all the Ford vehicles apparently. Please recall this error.

- Killeen, TX, USA

problem #66

May 102016


  • 37,027 miles


Experienced 2 separate incidents of consistent problems with door ajar light being signaled when in fact the door is closed. First incident at 37027 miles, serviced under warranty. Same problem again at 54000 miles. Safety issue due to needing to put car in park in order to attempt another door close. Must often slam the door several times to get the light to turn off. Tsb 14-0083 suggests this is a known issue for several Ford vehicles.

- South Milwaukee, WI, USA

problem #65

May 012016


  • 43,000 miles
During acceleration a strong exhaust odor enters the passenger compartment. The Ford service at the dealer stated that Ford has issued a bulletin stating that the body seams in back near the rear bumper need to be resealed, vents replaced and a fuser used to seal the body. This seems to me to be a safety issue - allowing dangerous exhaust fumes to enter the passenger compartment. Ford refuses to correct this at their expense although it seems to be a design flaw that creates a safety issue.

- Williamsburg, VA, USA

problem #64

Apr 252016


  • 21,000 miles
Ford Edge 2013 error code "door ajar" would randomly come on while parked or driving when the door was actually closed. Door would have to be repeatedly closed in order to make the "door ajar" error go away. "door ajar" error would come back even if the door was closed successfully without the error before. While driving, "door ajar" warning would sound off triggering dashboard lights which would startle the driver and cause a safety hazard. When the car was parked, "door ajar" error would prevent lights in the vehicle from turning off. "door ajar" error would prevent the doors from being locked via remote or lock button in the car.

- Matteson, IL, USA

problem #63

Apr 252016


  • 89,000 miles
Dorr ajar will not go off and the door will not lock also the dome light stays

- Midlothian, IL, USA

problem #62

Dec 142015


  • 56,000 miles
Drivers side door ajar warning indicator will not shut off. The interior dome light stays on until approx moving 5mph. A few times the light came back on when stopped at a red light or stop sign. The doors will not stay locked, as the system thinks the door is open. After stopping and exiting the vehicle, you are unable to lock the door using the key less entry keypad. The only way to lock the doors is to use the key fob. This was an intermittent problem, now the warning light stays on all the time.

- Mishawaka, IN, USA

problem #61

Mar 012016


  • 31,000 miles
My driver door ajar light stays on and will not lock the doors even though it is clearly shut completely. This allows the dome light to remain on also. After several times of opening and shutting it finally registers that it is closed. Had my mechanic look at it he cleaned it and lubed it which cleared it for a day but is doing it again. Looks like it needs a whole new door latch. I have found many complaints about this same issue but no recall from Ford. This has been happening for approx. 1 month but has gotten progressively worse.

- Lerna, IL, USA

problem #60

Mar 212016


  • miles
My driver side door ajar alarm is constantly activated, even when the door is shut tightly. Because the door ajar is always activated my car alarm has started going off randomly, so now I can no longer lock my car without fear that the alarm will be set off while I'm away from the vehicle. While driving the sensor for the door ajar keeps dinging, which is very distracting and causes confusion. It also refuses to go off no matter how many times I try closing the door, so there is no way so stop the dinging or alarms while the vehicle is in operation.

- Sioux Lookout, On, MN, USA

problem #59

Feb 202016


  • 39,000 miles
Driver door ajar light stays on even when door is closed. This prevents the interior light from going off. This is a safety concern while driving at night due to it causing visibility issues to have the light on. It also prevents the doors from automatically locking while driving which is a big safety concern. Anyone could open my car doors while stopped at a signal light or parked in parking lot. If you try to manually lock the door it will automatically unlock again. Ford needs to recall this part immediately. This issue is affecting many Ford owners with various models spanning 2007-2014 and it happens after the warranty expires. My problem started at 39,0000 miles and the warrant expired at 36,000 miles.

- West Jordan, UT, USA

problem #58

Jan 232015


  • 23,000 miles
Door ajar light and warning tones remain on when the driver's door is closed. Interior lights remain on. Doors can not be locked properly...

- Loveland, CO, USA

problem #57

Feb 052016


  • miles
Driver door ajar warning sign and the door would not lock whether stationary or in motion. It poses a safety hazard as it prevents you from locking the doors while driving the vehicle. I had the same problem last year and I had it fixed at a local Ford service center but the door latch sensor is malfunctioning again. There should be a recall for this part malfunction as it presents a safety hazard.

- Hayward, CA, USA

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