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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,419 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge body / paint problems

body / paint problem

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2013 Ford Edge Owner Comments (Page 3 of 7)

« Read the previous 20 complaints

problem #82

May 092016


  • 42,000 miles


The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds, the ┐driver's door open shift to park┐ warning message illuminated. The failure recurred numerous times. The contact stated that as a result the vehicle could not be securely locked once the vehicle was not occupied. The vehicle was taken to a dealer where it was diagnosed that the door mechanism failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.

- North Royalton, OH, USA

problem #81

Jun 012015


  • 50,000 miles
The "door ajar" light comes on and doors will not lock even though the door is shut. It's blinding at night due to the fact it leaves the interior dome lights on causing you not to see outside and unsafe driving with unlocked doors with kids

- Van Buren, AR, USA

problem #80

Jul 252016


  • 60,000 miles
In 2015 we took our Edge in to the shop because the door ajar indicator would still be on when the door was closed. This would not allow the doors to lock going down the road and would have an annoying message telling me to shift to park as I came up to a red light. They said that they could clean it and that should fix it but that would only be temporary and that they would probably eventually replace the switch. Again this month, July 2016, it has started again. The "shift to park" messages and not being able to lock the door and the interior lights stay on all happening again. From what I have read, even after they replace the switch, this doesn't completely fix the problem and that it will start to occur again after a few months. This needs to be a recall. The dealers are making a few 100 bucks from every person that shows up to get it "repaired". it is going off right now, as I type this, as my wife is driving and I am at work and she called me.

- Huntsville, AL, USA

problem #79

Jul 012016


  • miles


Driver side door ajar sensor stays on while door is closed (in motion, idle and off), resulting in the battery to be drained if left off too long. This has left me needing to get a jump if out and multiple times charge my battery if it sits too long.

- Niceville, FL, USA

problem #78

Apr 222016


  • 35,250 miles
Door ajar signal stays on when door is closed. Prevents driver from knowing of a real door ajar situation. Interior light stays on, creating a night driving hazard and when sitting in car at night. Doors no longer lock when vehicle is in motion. Major safety issue. Faulty latch or sensor. All issues stemming for faulty door latch or sensor. This has continued for several weeks.

- Clark, NJ, USA

problem #77

Jun 222016


  • 41,421 miles
"driver door ajar" around 40K plus miles we started getting this issue. Even when the door is close it keeps saying "driver door ajar". it won't lock the door because of this. Even when you parked and turn off the engine once you try to lock the door it won't. this may cause potential battery damage or worst people can just simply open your door when you are in a stop while on the road. Apparently I am not the only one. This issue is very common, try youtube and search for Ford door ajar. A lot of people are getting this issue but still no recall.

- Henderson, NV, USA

problem #76

Sep 012015


  • miles


The door ajar light is always on. It keeps me from locking the doors while inside. I have already had the issue fixed while it was under warranty for the driver door but the same issue is happening again with the rear drivers side door. This issue is present at all times.

- Gilroy, CA, USA

problem #75

Jul 032016


  • miles
The driver side door latch is defective. The door is ajar like stays on when door is fully closed. Inside cabin and dome lights stay on which creates a hazard at night. More importantly the doors will not lock with the "door is ajar" signal on. This really concerns me because my wife (whose car it is) can be subject to a potential carjacking or robbery. Additionally it poses a threat to my grandchildren because we cannot engage the child lock safety feature. Ford told me if would cost $400 just in labor and not including part to repair. To keep my battery from draining I have had to remove the overhead lights. Another personal safety issue. This is unacceptable from a major manufacturer. Apparently this is not an isolated problem. No one seems to want to correct it. My car only has 42K. What's to be done.

- Citrus Heights, CA, USA

problem #74

Jun 262016


  • miles
The driver side latch and door ajar sensor are defective. The car does not properly register that the door is closed. This forces the door ajar light and sound to repeatedly go off. This also keeps the dome light on when shutting the door thus killing the battery. Also, you are not able to lock the doors and this is a safety issue with kids and with items in the car being stolen.

- Charlotte, NC, USA

problem #73

Jun 012016


  • miles
Driver door ajar always on, sometimes doors want lock with door ajar, makes car unsafe inside lights stay on, unsafe. Engine light on, has came on twice while driving on highway, first code check evap emission system.

- Ozark, AL, USA

problem #72

Apr 202016


  • miles


Driver side door ajar signal stays on even the door is closed so that when driving all of doors can't locked. Interior light stays on when driving.

- San Marcos, CA, USA

problem #71

May 232016


  • miles
Door ajar light randomly comes on saying drivers side door is open. Takes several door slams to get the light to go off. Safety issues: Light stays on day or night. The doors will not lock while driving and there are kids in this car. Can't lock doors or set your alarm when leaving your car=theft. I did the recall June 6, 2015 and now it's happening again. Brought it to Ford today June 2, 2016 and quoted fix price is $600. Called Ford and they said that there is nothing they can do for us.

- Clinton, CT, USA

problem #70

May 232016


  • 69,000 miles
Ford Edge latch door ajar dome lights stay

- Derwood, MD, USA

problem #69

May 302016


  • 37,000 miles
The switch that controls the circuit that detects if the driver door is closed or not is defective. An internet search shows this is a common issue on these vehicles. It is a safety issue in that the doors will unlock (including the rear doors) automatically while the vehicle is in motion. Also, due to the vehicle believing the door is open, it will drain the battery and leave the car unable to start after parking. This happens while the vehicle is stationary, or when moving, and will even fail while driving even after closing the door many times to ensure the switch ends up in the right condition. At times, it takes 30 or more open close cycles for the switch to operate correctly, but will sometimes "open" again while driving down the road.

- Smyrna, TN, USA

problem #68

May 022016


  • 39,000 miles
Driver's door "ajar" alarm is on continuously, even when door is fully closed. Alarm notification and chime comes on every time care starts moving forward. Notification states to put car in park. Internet searches reveal this to be a common problem with the Ford Edge.

- North Hampton, NH, USA

problem #67

Apr 292016


  • miles
My door ajar alarm stays on even after the door is close securely. Got fix last year and it had again. The doors will not lock while I am driving. This is a safety issue on all the Ford vehicles apparently. Please recall this error.

- Killeen, TX, USA

problem #66

May 102016


  • 37,027 miles
Experienced 2 separate incidents of consistent problems with door ajar light being signaled when in fact the door is closed. First incident at 37027 miles, serviced under warranty. Same problem again at 54000 miles. Safety issue due to needing to put car in park in order to attempt another door close. Must often slam the door several times to get the light to turn off. Tsb 14-0083 suggests this is a known issue for several Ford vehicles.

- South Milwaukee, WI, USA

problem #65

May 012016


  • 43,000 miles
During acceleration a strong exhaust odor enters the passenger compartment. The Ford service at the dealer stated that Ford has issued a bulletin stating that the body seams in back near the rear bumper need to be resealed, vents replaced and a fuser used to seal the body. This seems to me to be a safety issue - allowing dangerous exhaust fumes to enter the passenger compartment. Ford refuses to correct this at their expense although it seems to be a design flaw that creates a safety issue.

- Williamsburg, VA, USA

problem #64

Apr 252016


  • 21,000 miles
Ford Edge 2013 error code "door ajar" would randomly come on while parked or driving when the door was actually closed. Door would have to be repeatedly closed in order to make the "door ajar" error go away. "door ajar" error would come back even if the door was closed successfully without the error before. While driving, "door ajar" warning would sound off triggering dashboard lights which would startle the driver and cause a safety hazard. When the car was parked, "door ajar" error would prevent lights in the vehicle from turning off. "door ajar" error would prevent the doors from being locked via remote or lock button in the car.

- Matteson, IL, USA

problem #63

Apr 252016


  • 89,000 miles
Dorr ajar will not go off and the door will not lock also the dome light stays

- Midlothian, IL, USA

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