This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle suddenly jerked, after which the vehicle lost significant motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to shift out of first gear. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the leadframe. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train), but the VIN was not included. The failure mileage was 150,000.
I own a 2013 Ford F-150. On numerous occasions while driving at any speeds, 40-70;MPH, the vehicle downshifted from 6th, 5th, and 4th to 1st gear, and cease to come to a halt.. The check engine and wrench warning lights illuminated. I would have to turn the truck off and restart to get out of the middle of the road. I would at times have to do this every few miles in order to make it to my destination. The check engine wrench warning light remained illuminated at times and other times would not, and the transmission failed to shift out of 1st gear. This would only happen periodically at 1st, then started happening on a regular basis I took to Ford dealership and got repairs done. At which time I Questioned if there were any recalls and they stated the recall repairs had already been fulfilled on my vehicle, therefore all costs involved are my responsibility. I paid the repair charges in full of approximately 2000$. Upon researching the recalls which started in 2019 NHTSA Campaign Number: 19V433000 (Power Train) or 19V075000 (Power Train). And also seeing documentation in reference to these campaigns that when some of the vehicles were repaired that the broken parts were not all removed from inventory therefore the original recall repairs were made with faulty parts. I then proceeded to phone the Ford dealership back and was pretty adamant that I should be reimbursed for the second repairs as it sounds like same issue of 2019 recall. I was denied my request and was informed to call Ford customer service for reimbursement. As of this date no reimbursement has been made. The failure mileage was approximately 136K
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the vehicle downshifted to 1st gear. The contact stated that the power train malfunction warning light was illuminated. The vehicle was taken to a local mechanic however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 87,000.
I had no problems untill I went to vanderhyde Ford for a oil change and had them perforn tranmission downshifting recall. Well now it is doing exactly what the recall was to made to not let it do do. It will down shift abruptly and show a wrench light coms on and turn snigal will not cancell and odometer stops working. They said they had a problem preforming the recall do to a remote starter system on my truck. I am a certified tech with ase and a past parts and service manager and have never heard such problems foir any reprogramming recall. My truck has over 194,000 and never had any ntrans problems before recall. I can clear codes and let it sit and drives normal with no problems and they tell mi it will take $2000 dollars to fix the problem they created. Several other reports of this on internet
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the power train warning light illuminated, and the speedometer became inoperable. Additionally, the vehicle lost motive power. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continue driving. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission molded leadframe had failed. The dealer informed the contact that the vehicle could not repaired under Ford Campaign Number: 19N01 because the campaign had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
- Flagstaff, AZ, USA
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The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the vehicle unintendedly lost power, jerked, and the speedometer went to zero. The wrench warning light and air bag warning light was illuminated. Upon restarting the vehicle, the vehicle failed to shift out of 1st gear. The contact shifted the vehicle to manual drive mode, shifted to 2nd gear and then back to drive and then the gears shifted as designed. The contact drove the vehicle to the dealer and a diagnostic test was performed. The dealer retrieved DTC code: P0722 related to Customer Satisfaction Program: 19N01. The contact stated that the dealer had diagnosed that the lead frame assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 71,243.
The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the vehicle decelerated, and the transmission downshifted from 5th gear to 1st gear. The contact stated that the vehicle was restarted but failed to shift into 1st gear; the vehicle was stuck in 3rd gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the lead frame had failed. The mechanic related the failure to NHTSA Campaign Number: 19V433000 (Power Train) and TSB Number: 19N01.The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 198,000.
My truck had a safety recall to fix a module that was causing to he transmission to down shift into low gear at high speeds Many times while driving the truck on freeway at 65mph the truck would down shift to low gear causing the truck tires to lock up and engine rev and then it would feel like I was rear ended from behind..An illumination of a orange wrench would take over the whole display of gauges.The milage and all gauges would just be lines like -- - - - this and service engine light would come on too.I would pull over and restart the truck and it would drive ok again for a little while.I took it to Ford and had the recall fixed. When I went to pick up truck I was told my motor needed to be replaced because me # 7 cylinder was not holding compression.My truck only has 79,000 miles on it.There was no problem with motor before thr transmission started downshifting at high speeds My truck is under the milage to be fixed under warranty but because I don't drive it that much I am out of warranty because its been past 10 yrs.This recall for transmission i believe is what cause my motor to go bad
My 2013 F150 downshifted abruptly from 5th to 1st gear going 55. This caused me to stop dangerously and abruptly. It then got stuck in 1st gear. I turned off truck and restarted and it was stuck in 3rd gear. I did have a check engine light read which were codes: P0720/p0721/p0720 pointing to the output shaft speed sensor. I had Ford dealership TSB performed in 2020 to reprogram PCM to prevent this from happening, wrench icon showed a long with airbag light and dashboard quit working all except RPM gauge. The first time this abrupt downshift occurred was today February 21, 2024. Seems like a very dangerous safety issue and the dealership has no regards to it and said they are booked out and it would be $150 to look into it.
Feb 18th 2024 I was driving my 2013 Ford F150 FX4 (current mileage: 65,900) and I was up to about 55-60 mph when the truck downshifted on its on to 1st gear as I was approaching a curve. My gauges went blank on the vehicle and the check engine light as well as the wrench light came on. I pulled off the road. I tried to turning the engine off and starting it again. As I went to put it in drive, when it hit reverse the truck jerked hard and I went to neutral. As I shifted to drive it jerked hard again and registered the truck in 5th gear sitting still. I tried that (2) more times and same result. I unhooked the battery and reconnected it. Started the truck and no service lights. My family and I continued on our trip to dinner thinking it was just a glitch. After dinner on the way home we experienced the same thing when the truck hit 55-60mph, luckily right in front of an Auto parts store. I had them do a diagnostic test and pulled (3) codes. 1) P0721 Output shaft speed sensor circuit range/performance. 2) P07210-00 and 3) P0722-00. Took it to Ford dealership and said it was a "customer satisfaction recall" but my truck is past the 10 year period being a 2013 model so it's not covered and will be $1,300.
Transmission would not shift from 1st gear. yes available for inspection. car would not keep speed with traffic. Had to stop in middle of highway and cut off truck and restart. Has not been sent to dealer. Not inspected. light came on to for maintenance.
Unknown While I was driving at 45 miles per hour my truck suddenly downshifted to first gear and locked up the rear wheels almost causing me to be rear ended. Now Transmission is stuck in 5th gear
Was driving on a public road about 35 mph when the car decelerated on its own and engine rpm went up significantly (maybe to 4000 rpm) due to the transmission downshifting to first gear. While trying to change to manual shifting (M) I noticed the speedometer was reading zero even though we were moving now approximately 20 mph. Eventually I was able to manually shift to 3rd gear but no further. During this time, the speedometer returned to showing speed and automatic transmission began working again. I was told by the dealer that I did not qualify for the Customer Satisfaction Warranty Extension for the molded lead frame (transmission electrical) since my vehicle was three months past the extended warranty. I mentioned to the dealer representative that this felt more like a safety issue than a customer satisfaction issue during the event. I replaced the lead frame myself.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to accelerate, the contact became aware that the vehicle failed to shift properly and seemed to be stuck in gear. The service engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission-molded lead frame. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 103,000. The contact understands the recall expired but the vehicle did not present the issue until after the fact. And thinks a recall is a recall and FMC should stand behind their product.
The contact owns a 2013 Ford F-150. The contact stated while accelerating from a complete stop, the power train warning light illuminated, and the vehicle went into LIMP Mode. Additionally, the speedometer and odometer became inoperable. The contact stated that the vehicle failed to exceed an undisclosed speed. The contact veer to the side of the road. The contact stated that she attempted to shift into park (P), but the gear shifter was significantly difficult to move. The contact was able to move the gear shifter to park (P) after several attempts. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed while driving. The speedometer became functional after driving for a while. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission molded lead frame harness had failed. The mechanic related the failure to NHTSA Campaign Number: 19V433000 (Power Train) and Ford TSB Number: 19N01. The vehicle was not repaired. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 114,590.
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 60 MPH, there was an abnormal sound coming from under the floorboard. The contact removed her foot from the accelerator pedal and the vehicle began to violently downshift. The contact stated that it felt like the brake pedal was being depressed on every downshift. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train) and the vehicle was repaired in 2019. The manufacturer was not informed of the failure. The failure mileage was 209,107.
The contact owns a 2013 Ford F-150. The contact stated while driving 45 MPH, the vehicle downshifted from 5th to 1st gear and seized in 1st gear. The check engine and wrench warning lights were illuminated. The contact pulled off the roadway and restarted the vehicle and the vehicle returned to normal functionality. The contact stated the vehicle continued to downshift while driving. The vehicle was taken to the local mechanic and was diagnosed with a defective transmission leadframe assembly. The vehicle was being repaired. The vehicle was not included in NHTSA Campaign Number: 19V433000 (Power Train) or 19V075000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH, the vehicle downshifted independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) and the VIN was included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 74,000.
The contact owns a 2013 Ford F-150. The contact stated that the wrench symbol was illuminated while driving at unknown speeds. The instrument cluster became inoperable. The contact called the local dealer, where it was diagnosed that the leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 154,385.
Last week the Transmission downshifted from 6th gear to third gear and would not shift to first gear when I stopped at a red light. Proceeded in third gear and vehicle finally shifted to fifth gear and would not shift to 6th gear at road speed. At the onset this time, transmission in 6th gear, at speed of 65 to 70, shifted hard into fifth gear and stayed there, wrench appeared on screen, speedometer went to zero and seat belt indicator light came on. I feel our safety was at risk, vehicle would not shift gears. After waiting a while I restarted vehicle and it ran properly. Two separate times when we were traveling on top of a mountain, vehicle threw wrench signal on screen and started vibrating excessively and lost power and went into limp mode. We turned engine off and after waiting a while, we restarted vehicle and it operated properly. My wife almost had a heart attack. Problem was reported to Riverside Ford, Macon, Ga., where we purchased the vehicle. They replied that nothing like this had been reported before and they did not know what the problem was. Random shifting problems continues to this day. There has been two recalls on transmission and I had not received information on this, possibly due to being the second owner. Currently only has 80,456 miles on odometer.
A D V E R T I S E M E N T S
- Louisville, KY, USA