This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The message "power steering assist fail" message appeared on the instrument panel and was very hard to drive vehicle and to negotiate turns to get home from work on Friday evening, 6/7/2019. Had vehicle towed to the local Ford dealer on Saturday and have not heard back.
The contact owns a 2013 Ford F-150. While driving 70 mph, the power steering assist and traction control warning indicators illuminated. While coasting over to the side of the road, the steering wheel became difficult to steer. The contact powered off the engine. The vehicle was restarted, but the failure recurred. The contact stated that he was down the street from an independent mechanic and was able to drive the vehicle with difficulty steering. The vehicle was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The contact called mac haik Ford Lincoln (located at 7201 N interstate hwy 35, georgetown, tx 78626, (512) 930-3673) and was informed that they never heard of the failure and there was no recall for the steering. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.
Lost complete steering became very hard no warnings either. Very dangerous and I had to pay for the full repair there should be a recall for that it is a very dangerous situation to be in especially because it happens with no warning what's so ever
The contact owns a 2013 Ford F-150. While driving approximately 45 mph, the transmission downshifted into first gear on its own, the rear wheels seized, and there was a loss of power steering. The vehicle veered to the right into a ditch and then veered back onto the road towards oncoming traffic. There was no crash or damage. The vehicle was driven to the contact's residence. Poage Ford (1110 us-61 bus, bowling green, mo 63334) was contacted by phone and the contact was informed that the parts were not available to perform the recall repair for NHTSA campaign number: 19V075000 (power train). The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 47,423. Consumer stated after the downshift it seemed as if all electrical power also failed. Car was traded in.
- Wellsville, MO, USA
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All of the sudden steering got hard to turn. It doesn't feel safe to drive. There are thousands of complaints on the internet. And when we called the dealer they knew exactly what it was doing. Same thing the 2014S were recalled for.
The contact owns a 2013 Ford F-150. The contact stated that while driving, the service advance trac warning light intermittently illuminated. In addition, the contact stated that while attempting to drive, the steering wheel seized as the power steering and service advance trac warning lights illuminated. The vehicle was not able to drive. The contact stated that the vehicle would be towed to his residence. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 92,343.
Power steering stopped working without warning on the freeway, causing me to veer onto the shoulder until I could manually regain control. No dash lights came on. Power steering is working intermittently, but not functioning more than functioning. Searched online and found that there have been recalls for other years with the same equipment due to this, but not 2013. I've found literally thousands of complaint about this same issue, but nothing is being done. Someone could've easily been killed. This is an extremely expensive repair, and I still won't feel totally safe in my vehicle anymore knowing that this can randomly happen at anytime.
The contact owns a 2013 Ford F-150. While operating the vehicle, the contact heard an abnormal noise coming from the steering area. An independent mechanic diagnosed that the rack and pinion needed to be replaced. In addition, the vehicle was included in NHTSA campaign number: 19V075000 (power train); however, the recall notice stated that there was no remedy yet. The manufacturer was notified. The contact felt that the manufacturer had not provided a solution other than replacing the same oem rack and pinion part that could fail again. The approximate failure mileage was 69,542.
The contact owns a 2013 Ford F-150. While driving approximately 20 mph, the steering wheel became very loose and started to move to the right and left on its own. The vehicle was driven to the contact's residence. The following day, the vehicle was taken to summerville Ford (9700 dorchester rd, summerville, SC 29485) where it was diagnosed that the steering gear rack needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure mileage was 40,880. Consumer stated the steering did not become very loose, it turned the wheels and tire to the left and right. Even after parking and putting the truck in park, with the engine running, I got out and went to the front of the vehicle and watched the front wheels turn to the right and then to the left, without anyone in vehicle.
On 4/2/19 while driving at approx. 50 mph, all at once, the speedometer dropped to 0, air bag light came on, and the truck started running an idling rough. When we got to our destination we were planning on calling on someone to pick us up. We started the truck to move it out of the way, and it was back to normal. We drove home no problems. I drove the truck to work the very next day, 10 minutes away, ran errands, about 30 minutes driving, and went back to work. Still no problems. As I was getting ready to leave work, I hadn't been driving but a few minutes, then the truck all of sudden downshifted to first gear. I almost lost control. I was up to about 45 mph at this point. The back end of the truck kept sliding until it finally slowed down. Luckily I live in a small town with not a lot of traffic. I am not going to attempt to drive it again until out local dealership checks it out. I called the dealership and they have advised us to bring it there on Monday April 8th, and leave it with them.
Service advancetrac, power steering failure, hill descent control fault lights all come on and power steering has stopped working. Previously these would come on as soon as the trucks started, lights come one, shut truck off, restarted truck and lights went off. This has happened twice. Third time lights came on while driving and power steering completely went out while traveling down interstate.
The contact owns a 2013 Ford F-150. While driving approximately 50 mph and attempting to make a turn, the steering lost power and the steering wheel seized. There was no warning indicator illuminated. The vehicle was taken to kenny ross Ford (724-864-3601, located at 104 black hill rd, irwin, pa 15642) to be diagnosed, but the technician was unable to duplicate the failure. The manufacturer was made aware of the failure and stated that the vehicle could not be repaired unless the dealer was able to duplicate the failure. The contact was referred to NHTSA. The vehicle was not repaired. The failure mileage was approximately 47,000.
While driving the steering wheel becomes extremely difficult to turn. This happens intermittently and so far has not killed anybody. I reported this to the dealer when I had the transmission shift programming recall done, and the service advisor wanted $130 + 10% shop supplies + tax to check it out. I am still under extended warranty, but he said if their were no eroor codes related to steering and if the steering shaft was not bent, there was nothing they would do for me.I declined to pay because the problem happens intermittently and cannot be reproduced on demand. This happens mostly when making a turn from a stop stop sign.
Steering is binding up during turns, both right and left. Feels like power steering has failed. Wheel does not return to center but must be steered back to center. No warning lights present took to dealer told me steering gear assembly needs replaced and there has been alot of recalls for this but my truck has not got the recall on this problem this is very dangerous and Ford needs to fix this problem before someone gets hurt or killed do to it...
I was driving and without warning the steering became extremely hard to turn. If my wife would have been driving this vehicle she would have not been able to turn and possibly had a very bad accident.
Steering is binding up during turns, both right and left. Feels like power steering has failed. Wheel does not return to center but must be steered back to center. No warning lights present
Intermittent power steering assist failure, results in a difficult to control, and potentially deadly situation. First happened at appx 20 mph while cornering, and momentary exit of lane into oncoming traffic until able to wrestle vehicle back into lane. I was on a curvy country road.
After getting off of work at 1130 pm I went out to warm up my truck. After bout five minutes I went back out to leave got in the truck began to go home. To my surprise not far down the road when I went to go around bin(corner) my steering had locked up and I could barely move it. Luckily I didn't go off the road and didn't get into wreck or anything over this although it was still pretty scary. The dash would beep and flashed power steering assist fault. So I call someone to help me then get on my phone google in power steering assist fault and the year make and model of my truck and it shows me that there had been a recall on that product or whatever the case may be and this is obviously a repeated problem with this truck. Tried talking to the Ford people and not only were they rude but was told it wasnt their problem basically cuz the VIN number did not show the recall and I can take it up with the dealership. How can they just do that? there are several complaints on the same thing and I could have very easily been hurt as well as anyone else with this problem.
A D V E R T I S E M E N T S
- San Angelo, TX, USA