This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, the steering seized up making the vehicle nearly impossible to control. Multiple warning lights: "service advanced track, power steering, hill descent assist". dealer reports that epas system has gone bad/failed. I've read numerous reports on the steering/electric issue. This is a major safety concern and needs to be recalled. This truck is in immaculate shape and has 67,000 miles on it. Steering should not be failing. Please get a recall going on this before someone dies I also had a wheel stud/bolt sheer off two weeks back.
The contact owns a 2013 Ford F-150. While exiting a parking lot at 20 mph, the steering wheel seized to the left. As a result, the vehicle jumped the curb, drove on top of a pylon, and almost turned completely over. The vehicle was stuck and was towed to the contact's residence. A police report was not filed and there were no injuries. An unknown dealer was contacted and stated that there were no recalls. The dealer quoted the repair cost ranging from $2,500 to $3,000. The manufacturer had not been contacted. The cause of the failure was not determined. The failure mileage was 119,000.
The contact owns a 2013 Ford F-150. While attempting to drive out of a parking space, the steering ability seized and the power steering assist and service advancetrac indicators illuminated. The vehicle was towed to the contact's residence. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
Traction control light came on I don't have power steering at all in my 2013 Ford F150 eco-boost and I noticed when it's really cold outside I don't have power stering
Initially noticed subtle issues with steering while driving on a city street and interstate, followed by a warning message on my dash board stating 'power steering assist fault'. power steering completely went out temporarily, leaving no option but to put the truck in park, and turn the vehicle off. Dealership stated the entire steering rack needed to be replaced due to this being an electronic system. When researching, it appears many other Ford vehicles have had this issue, and not just with F150S. Other years were recalled due to this same electronic power steering design, just not my year. Appears this is the same faulty design.
- Kenner, LA, USA
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50,000 miles my F150 steering wheel will not move.. I had to have my car towed at lowes parking lot.. good thing we were not in the highway when it happend we could have crashed!
Infamous Ford death wobble for the second time on this vehicle. The first time was in the early period of ownership. It was fixed. In February, the death wobble started again. The truck has 182,000 miles on iit. I have spent $3,000 at Goodyear getting most of the front end components replaced before they threw there hands up and could not fix it. I am presently $1,100 into repair at tomball Ford. They do not know how to fix the problem. This is an issue with these trucks and I do not know why the NHTSA is not doing anything about this. It is extremely dangerous.
While driving my vehicle on a city street (speed limit 45mph), and while in a turn, my power steering abruptly failed causing me to almost crash. I was able to recover and continue steering using my body weight to assist in steering which was very difficult. The power steering would then begin to work again, however it would continue to fail intermittently, suddenly, and without warning. I was able to get an appointment at my local Ford dealership where they informed me that my power steering unit itself was fine, however it had a faulty sensor that was causing the unit to intermittently fail. I was told that the sensor was unreachable and that they were unable to replace it, so I would have to purchase and have them install a brand new power steering unit. This cost me around $2000 to replace a power steering unit that was designed with an irreplaceable sensor.
Was driving and the power steering locked up received a power steering assist fault code, service advance trac code, & downhill code. The truck would not turn left or right very dangerous. When the tow truck driver picked up my truck he stated I was the 4th Ford he's towed with these same issue. Looked online and saw multiple pages in regards to the same issues. Vehicle is currently at the mechanics and Ford issued a recall for other vehicles for the same issue.
Serious vibration at or around 45 to 70mph. Steering wheel vibration, front end vibration. Usually around the time the transmission temp hits the normal temp truck starts vibrating. Usually starts at 40mph and gets worst with higher mph. Bought the truck back in Nov of 2018 all was fine till about 2 months ago when the vibration started. Not very happy.
I was driving and made a right turn and the power steering gave out for a few seconds. Then once I straightened back out I could not reproduce the problem. This has happened several times but can happen when turning either way.
Steering first started making groaning noises on tight turns, within a few days, got so bad I could barely steer it. Mechanic diagnosis is that steering rack/electris steering assist system needs to be replaced. He also said that the replacement part has been redesigned to help prevent this kind of problem, which seems common. This suggests that it is a design flaw with serious safety implications-- danger of not being able to steer at various speeds, to include when towing heavy loads, as I was doing when it was going bad. If a design flaw, why is this not already a safety recall?
Trouble with steering. Getting feedback in the steering wheel (noise and vibration). At times steering is difficult and not returning to center on its own. In motion, any road condition, turning and not turning any speed. After reading hundreds of complaints believe the problem to be the steering gearbox.
The contact owns a 2013 Ford F-150. While driving and making turns or pulling into a parking spot, the steering wheel became difficult to turn. There were no warning indicators illuminated. The contact stated that the failure was sporadic, but was becoming more frequent. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 54,000.
Driving truck on a two lane road when the power steering suddenly went out as I was rolling up to the stop sign. I managed to control the truck and get it turned around and back to my house without problem, but could only imagine what could have happened had I been on the interstate at a high rate of speed when this happened. After research, I saw that this was a known issue and that there have been some recalls but my truck was not one of them. Took it to the dealership and they repaired it for $2300. Said they had to replace the steering column. Called complaint line at the corporate office and they paid $700 of the $2300 which we are grateful for, but still feel that it should have been repaired as a recall issue and therefore no charge to us. This has been a known issue with the steering in Ford cars and trucks for a number of years. This truck is a 2013 and only has 40,000 miles on it. One would not expect such an expensive repair to be necessary on a truck with such low mileage. And surely a safety hazard if this had happened in heavy traffic or at a high rate of speed.
A D V E R T I S E M E N T S
- Portland, OR, USA