Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The 2002 Ford Focus 2.0L SOHC engine has a defect where the intake valve seat fails. The valve then falls into the cylinder, destroying the engine & most owner relationships with Ford in the process.


fairly significant
Typical Repair Cost:
No data
Average Mileage:
53,900 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2002 Ford Focus body / paint problems

body / paint problem

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2002 Ford Focus Owner Comments

problem #1

Aug 082005

(reported on)

Focus ZX5

  • 53,900 miles


I noticed the paint bubbling up all around the chrome trim piece on the hatch. I checked my warranty book and I interpret it as saying corrosion caused by rock chips and the environment are not covered. Fair enough. This was caused by the trim piece cutting through the paint down to the bare metal so I figured it should be covered. I take it to Simmons Ford in Vicksburg, MI and the paint manager takes pictures of the rust. The regional customer service person was supposed to be there the next day and she said she would show him the pictures and get back to me. I wait 3 days then call her back only to hear that its not covered. The warranty is only good for 3 years or 36,000 miles or 5 years if the rust makes a hole in the hatch. There is no rust anywhere else on the car and it has been garaged since we had it. I'll try a few more options but if this is not resolved with no out of pocket money from me then this will be the last domestic car I buy. I had similar problems with customer service and the warranty on a 2000 Dodge Caravan. I sued using the Lemon Law. I can't say for certain that a foreign car warranty is any better but I know that a domestic warranty is garbage. I paid $1300.00 for the extended warranty and its simply wasted money.

- , Scotts, MI, USA

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