10.0
really awfulTypical Repair Cost:
$540.00
Average Mileage:
15,000 miles
Total Complaints:
1 complaints
Most common solutions:
- paid for new tires (1 reports)
wheels / hubs problem
Helpful Websites About 2002 Ford Focus tires cupped prematurely
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A D V E R T I S E M E N T S
2005Aug 08
(reported on)Focus ZX5
At 15,000 miles the tires started to roar like I was driving a monster truck. I called the dealership (Simmons Ford in Vicksburg, MI) and explained my problem but was told that the warranty only covered the tires up to 12,000 miles. I took it to the Firestone dealership and they checked the alignment and said all four tires had cupped and needed to be replaced due to a bad four wheel alignment. They believed it left the factory needing an alignment. Most of the miles driven were on the highway and I don't think 15,000 highway miles would cause all four wheels to to go out of alignment so I believe it was indeed a factory flaw. It never pulled one way or another and the first indication of a problem was the noise. Another example of poor customer service and a worthless warranty.
sadfocus
Scotts, MI, USA
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