10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
15 / 1
Average Mileage:
43,766 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2007 Ford Fusion Owner Comments (Page 3 of 6)

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problem #69

Aug 022016

Fusion

  • 78,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the dashboard material began to buckle around the air bag department. The contact took the vehicle to the dealer who tightened and re-applied the material on the dashboard. The contact informed the manufacturer who stated that there was no official repair for the vehicle and they would not be able to reimburse the contact for the repair services. The approximate failure mileage was 78,000. VIN tool confirms parts not available.

- Hummelstown, PA, USA

problem #68

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wichita, KS, USA

problem #67

Jul 232016

Fusion

  • 16,000 miles
Takata recall, Ford recall 16S26. I received a letter from the Ford Motor Company on Saturday, 07-23-2016 about safety recall notice 16S26. This notice identified that the frontal airbag inflator may rupture in the event of a crash necessitating airbag deployment. A "ruptured inflator may result in metal fragments stricking vehicle occupants causing serious injury or death". I have called san tan Ford, gilbert, AZ 85295 (customer service/james rubio, service mgr. Gene babb) and basically was told that they do not have the new passenger frontal airbag inflator replacement and do not know when they will receive this replacement assembly/part. No answers on a Ford recall that could result in serious injury or death. I called Ford at 1-866-436-7332 and was connected with a Ford rep. In the philippines who gave me the same ridiculous answer as was provided by san tan Ford. Nobody seems to get the basic idea that I am driving a low mileage 2007 Fusion (that I bought new from san tan Ford) that is a "imminent death trap" and won't and/or can't do anything about the recall. Please help me immediately to obtain a free passenger frontal airbag inflator replacement per safety recall notice 16S26. Thanks, robert M. zastawny 1835 S. morrison ln. Gilbert, AZ 85295, tel.# 480-940-4531.

- Gilbert, AZ, USA

problem #66

Mar 052016

Fusion 6-cyl

  • 126,000 miles

A D V E R T I S E M E N T S

The dash on the passenger air bag protruded out several months ago. I can see the airbag in the gap from where the dash has stuck out. With the and humid weather in Tennessee this last weeks, it appears the protrusion is getting worse. I have seen several complaints on this issue. My car is on the recall for the takata inflators issues and Ford needs to have a recall and determine how to correct dash from protruding. I am very very very concerned with any passengers in my car and for myself if the air bag explodes and if no one is injured I am concerned if I can driving the exploding air bag could cause me to have an accident. Please look into this issues. I know Ford did change the dash design in all newer vehicles. Thank you very much for your time. Please look into this dash-airbag issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dyer, TN, USA

problem #65

Jan 052016

Fusion

  • miles
My car begin make a loud squeaking noise. (I describe it as if it was a old rust car) when I was driving. It didn't matter if the steering wheel was turning or not. I was told by one mechanic that it was my tire rod ends. ($400 later 3/1/16) my car is still making that sound when it's hot outside. My air bag on the passenger side dash board is buckling. My passenger door makes a lot of noise.( loud vibration sound)

- San Bernardino, CA, USA

problem #64

May 092016

Fusion

  • 55,000 miles
The contact owns a 2007 Ford Fusion. While driving 37 mph, the air bag warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

- Greensboro, NC, USA

problem #63

Jun 162016

Fusion

  • 43,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Ford Fusion. When the vehicle was started and in the park position, the air bag light remained illuminated. The contact noticed that the dashboard was bulging approximately an inch or more. The vehicle was taken to the dealer for diagnostic testing. The vehicle was not diagnosed or repaired. The approximate failure mileage was 43,000.

- Pampa, TX, USA

problem #62

Jun 012015

Fusion

  • miles
My passenger side dash had begun to bulge. They stated it was O.K. and I did not need to worry about the airbag deploying.they told me that it could not be fixed; and no one recommended how to fix it. The bulge has gotten worse and it looks as if the airbag is going to deploy. My airbag light came on shortly after and I can not pass inspection

- Denham Springs, LA, USA

problem #61

Jun 132016

Fusion

  • miles
My passenger airbag is bowed. It just started recently, in the last few weeks. I called Ford and they said my VIN isn't on the list, but I have all the symptoms of this issue. I was told to go directly to the dealership since it was so unsafe, but the dealership turned me away. Basically I was told the passenger air bag can deploy and shoot shrapnel at passengers. Called Ford and they said for safety reasons I should take it in right away. Ford called the closest dealership and they turned me away because my VIN isn't on the list. The recall is now, however, so it could still be added. In the meantime, I'm driving around in a car that could throw shrapnel at my face and neck at any moment. My VIN needs to be added to this list so I can drive safely. Bob rohrman Ford in schaumburg il turned me away and wouldn't help. They were very rude and had no common sense

- Hampshire, IL, USA

problem #60

Jun 012016

Fusion

  • 150,000 miles
The contact owns a 2007 Ford Fusion. The contact stated that there was a bulge near the front passenger side air bag housing area. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 16V384000 (air bags). The failure mileage was 150,000.

- Hampshire, IL, USA

problem #59

Aug 012015

Fusion

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Ford Fusion. While driving at any speed, the air bag light remained illuminated without warning. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

- Atkinson, NH, USA

problem #58

Mar 142016

Fusion

  • 145,000 miles
The dashboard around the passenger side airbag is deformed. It has separated and has started to "peel" upward. The airbag light has also come one. Not sure if related.

- Cincinnati, OH, USA

problem #57

Oct 122015

Fusion

  • 42,000 miles
The contact owns a 2007 Ford Fusion. The contact stated that the passengers side dashboard was prematurely deteriorating and warping near where the air bag was located. The contact was concerned that the failure would cause the air bags to fail. The dealer was notified of the failure and indicated that the contact would need to schedule an appointment to receive repairs. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.

- Bushnell, IL, USA

problem #56

Mar 092016

Fusion

  • 97,000 miles
Dashboard around passenger side airbag is deformed. Passenger side airbag stopped working as well.

- Dallas, GA, USA

problem #55

Jan 012016

Fusion

  • 110,500 miles
The dashboard is separating from the airbag. I am worried that this will cause my airbag to go off and hurt my passenger. Photo is uploaded for you to view.

- Woodstock, IL, USA

problem #54

Jan 102016

Fusion

  • 85,000 miles
Airbag light came on at about 85,000 miles. Occurred after starting up after being parked facing the wind on a very windy day. Took to dealer, needs new rcm module. Was told no airbags would deploy until replaced. Apparently it is very expensive repair for something that concerns safety of the vehicle.

- Dodge City, KS, USA

problem #53

Oct 012015

Fusion

  • 54,000 miles
The passenger side air bag quit working. The air bag warning light came on and would not go off. Do not know if automobile was moving or still. Had to have replace the inboard and outboard seat zero weight sensors, rail assembly and replace the passenger seat air bag module. It was very expensive for a part of the car that should last more than 54000 miles.

- Chattanooga, TN, USA

problem #52

Jul 012014

Fusion

  • 30,000 miles
The contact owns a 2007 Ford Fusion. After starting the vehicle, the passenger side air bag warning light illuminated. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle; however, the failure recurred and the vehicle was taken back to the dealer. The contact was unsure about what part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000. The VIN was unavailable. Updated 1/27/2016

- Minooka, IL, USA

problem #51

Oct 012014

Fusion

  • 97,000 miles
The contact owns a 2007 Ford Fusion. The contact stated that the passenger side dashboard was raised over the position of the air bag cover. Since the failure, the air bag sensor light would intermittently illuminate. The vehicle was taken to the dealer who indicated that the dashboard would need to be replaced. The manufacturer was not notified. The failure mileage was 97,000.

- Bloomington, IL, USA

problem #50

Aug 192015

Fusion

  • miles
I took my 2007 Ford Fusion to a dealership in regards to my passenger side dash had begun to bulge in the beginning of the year. They stated it was O.K. and I did not need to worry about the airbag deploying. I asked them how much would it be to fix it and they told me that it could not be fixed; and no one recommended how to fix it. The bulge has gotten worse and it looks as if the airbag is going to deploy. I took it back to the dealership on August 19, 2015 and was told that they does not fix cosmetic work or trim.

- Las Vegas, NV, USA

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