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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,054 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Fusion brakes problems

brakes problem

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2009 Ford Fusion Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #17

May 032016

Fusion

  • 83,000 miles

A D V E R T I S E M E N T S

I was parking my 09 Fusion at my son's preschool, and was almost stopped in the spot, when my car violently and unexpectedly accelerated forward up over a 4 inch curb. I pressed on the brake as hard as I could, but it was the tree that I hit that stopped me. There was no damage to the car, but I had both my children (4 years old and 11 months old) in their car seats with me at the time. This is the second time it has happened while parking. Both times I was going less that 10 mph and was almost at a complete stop when the car unexpectedly lurched forward. Will not put my children back in this vehicle until this problem is fixed; is not drive-able.

- Arvada, CO, USA

problem #16

Oct 122015

Fusion

  • 95,000 miles
Driving in city traffic, I was turning left and hit a rough patch of road. The car in front of me stopped because of road construction, when my Fusion hit the rough patch due to the construction and I applied my brakes, the pedal was very soft, going down to the floor board causing a car accident. Called Ford corporate office and gave V I N info, no recall has been issued as of today's date. Happen again existing freeway, had to pump the brake pedal several times to get the car to stop. Both times occurred in 2015, hasn't happen since. Read on the internet about hydraulic control valve, describes exact circumstance that happen to me. Hope to god they recall this part.

- Glendora, CA, USA

problem #15

Feb 052016

Fusion

  • 57,000 miles
I was driving along about 25 mph and had to stop at a turn on a metal plate and the ABS pulsed because the plate was slippery. After the ABS pulsed the brake pedal went soft and had to be pushed to the floor to stop the car, with no brakes until the pedal got to the floor. It remained this way for several blocks then returned to normal after pumping the brake and turning the car off and on. Bonnell Ford dealer ran diagnostics and it pulled no codes so they told me there was nothing wrong. 4 months later I was driving on a snowy rode about 25 mph and swerved while braking to avoid a downed tree. ABS pulsed and again the pedal went to the floor, and the brake remained soft after the ABS event. Again no brake pedal feel and the brake has to be pushed to the floor to engage at all. It remained this way after pumping and restarting the car. Immediately brought it to the Ford dealer with the brake still soft, and told them to replace the hcu. They ran the same diagnostics but did not address or acknowledge the soft brake pedal and diminished braking, advised against replacing the hcu, returned it to me saying there was no problem because it was not pulling codes. Bonnell Ford and Ford Motor Company customer service has told me to keep driving it with the faulty brakes and keep taking it back to the dealer. Customer service told me to take it to more Ford dealers to get more opinions, even though I told them it was not safe to drive because of the diminished braking.

- Stoneham, MA, USA

problem #14

Jan 242016

Fusion

  • 76,000 miles

A D V E R T I S E M E N T S

In three separate incidents now, spanning approximately March 2015-January 2016, the brake pedal in this vehicle has gone soft down to the floor with minimal braking power directly after the ABS engaged. The first occurred on wet roads at approximately 45mph, the second in normal conditions on the highway stopping for sudden traffic, and the third on snowy roads at approximately 25mph. For two of these times it was necessary to swerve off the road to avoid collision as the car came to a stop very slowly. The brakes would only return to seemingly normal if I was able to pull the car over, put it in park, and pump the brakes. Mechanic has not been able to find anything wrong thus far. From doing a bit of research, this appears to not be an uncommon issue, and most suggest that it is an issue with the hydraulic control unit when the ABS engages. If this is the case, I do not want to replace it with another potentially faulty unit with the high expense but it is unnerving to drive a car with such safety issues in the braking system.

- Charlottesville, VA, USA

problem #13

Dec 142015

Fusion

  • 30,000 miles
ABS fails to reset after they activat from a slick road conditions

- Fairfield, OH, USA

problem #12

Dec 042015

Fusion

  • 90,000 miles
I experienced reduced and uneven braking action after the activation of the ABS system during a hard stop on a city street at approximately 30 mph while turning right. The vehicle was taken to a shop, and they could not find any mechanical problems. A web search indicated similar issues specific to Ford Fusion and similar Ford vehicles of this vintage related to a failure in the ABS hydraulic control unit. I contacted a Ford dealership, and they confirmed that this is a known problem and said it is a common failure mode for my scenario. Before I was able to get the car to the shop, I had several times that I needed to make harder than usual stops. Braking required pumping of the pedal to get needed braking action. The braking action was uneven causing the car to swerve, and it appears the ABS system no longer would activate. No indicator lights illuminated to signify mechanical failure. I consider the car not safe to drive in current state. Repairs are pending.

- Clearwater, FL, USA

problem #11

Sep 202015

Fusion

  • 70,000 miles

A D V E R T I S E M E N T S

After stopping on slippery pavement, or sometimes just hitting a pot hole or bump the brakes fail. The next time you press the brake pedal it goes to the floor and has to be pumped up, just to regain any stopping power. The brakes stay in this state feeling soft and going to the floor until you make a very hard stop forcing the ABS to engage, sometimes it takes several attempts before the brakes return to normal. We have three Ford Fusion in the family, one 2008 and two 2009 models, and all three of them have had this issue at least once. I have also spoken to other Fusion owners and every one of them has had this brake issue.

- Louisville, KY, USA

problem #10

Jul 012015

Fusion

  • 30,000 miles
I have a pending case with Ford. The number is cas-7605243-R8K8V5. Brake problem is intermittent. On several occasions the brakes have gone spongy and require a lot of pressure to stop the vehicle. The brake pedal has to be pressed all the way to the floor and even then the car "slips" several feet before it stops. On two separate occasions I've almost hit a pedestrian who has stepped out into the street at a cross walk. I've taken the car to a dealership and they have replaced the master cylinder and booster. Second time was told the brakes were "normal" even though the service manager was able to replicate the issue. Ford fixed this issue for hybrids and I've asked multiple time for them to look into this for the conventional Fusion. See this site for break fix for hybrid: www.consumerreports.org/cro/news/2010/02/Ford-issues-prompt-fix-for-Fusion-hybrid-brakes/index.htm I've written to Ford under this case number with the Ford hybrid link and this link www.carcomplaints.com/Ford/Fusion/2008/brakes/service_brakes.shtml documenting that this issue is widespread. Response from Ford customer care manager is as follows: "my role as the regional customer service manager is to work with you and your dealership to ensure they┐re honoring the warranty on your vehicle. If you have questions about potential repairs on the vehicle, those would have to be addressed with a service advisor at the dealership. If you decide to bring the vehicle back into the dealership, please let me know so I can follow-up with them and see if there's any additional assistance I can provide at that time." I asked for this issue to be escalated and I provided all of this information and documentation the manager's superior. He confirmed he received my email and has done nothing! this issue needs to be investigated/ addressed before a serious accident occurs.

- Narberth, PA, USA

problem #9

Mar 302015

Fusion

  • 82,180 miles
Repairs and regular maintenance on vehicle have only been done by Ford dealership mechanics. Have never taken it elsewhere until now. I have a binder of every repair and issue with my vehicle. Took vehicle up to dealership to get looked over for any issues, warranty was about to expire. Issues were a leak of my power steering high pressure line, oil leak, and coolant leak. Got fixed, headed home, had to slam on brakes on 60mph highway due to debris in the road lost from a trailer in front of me, did call police. After that brakes felt mushy. Called dealership, was told must be air in line and to pump brakes. Worked. Brakes felt stiff again. June 2015 driver on parents dirt road, slid a little on loose gravel, ABS kicked in, brakes went to the floor, went through intersection, couldn't stop. Lucky it was rural road, low traffic. Pumped brakes to re pressure, after finally being able to stop. Brakes from then on stayed mushy. Took to Ford mechanics on July 16, 2015 and was told brakes were fine. Could find nothing wrong. Brakes still go almost to floor before braking engages. Slid on gravel and through same intersection. Lucky again. Took to another mechanic, it's the hydrolic control unit (hcu). Was told Ford only had two new units left in entire country $800 part, best bet junk yard used around $100. Was also told Ford has discontinued the part but there is no other alternative replacememt. 100% factory defect, not usage. Neighbor with 08 Ford Fusion sel 85,000 miles had same issue. Google search says I am not alone either.

- Greenwood, NE, USA

problem #8

Sep 012014

Fusion

  • 113,000 miles
The contact owns a 2009 Ford Fusion. While driving approximately 6 mph, the brake pedal traveled to the floorboard when depressed. The vehicle was driven to an independent mechanic for diagnostic testing, but a failure could not be located. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 113,000.

- Eastmon, GA, USA

problem #7

Feb 232015

Fusion

  • 101,000 miles

A D V E R T I S E M E N T S

Brakes keep going mushy after ABS activates, taking significantly longer to stop the vehicle. The ABS activates occasionally for no reason. Today traffic was stop and go, and when the car in front of me stopped and my boyfriend hit the brakes to stop, the ABS went on followed by the brakes malfunctioning which caused a rear end collision. While researching this problem I found 26 reports of the same exact problem on www.aboutautomobile.com for the 2008 Ford Fusion alone, as well as numerous complaints on other websites regarding Fusion.

- Tampa, FL, USA

problem #6

Aug 122014

Fusion 6-cyl

  • 41,292 miles
While traveling at 65 mph in traffic, the car completely shutdown. Dashboard lights appeared and the car lost all power, including power brakes and steering. Fortunately, I was able to maintain control of the vehicle while exiting the roadway. Due to the lack of steering and braking ability, I don't feel a person of smaller stature, I.e. my wife, would have been able to maintain control without being in an accident.

- Seminary, MS, USA

problem #5

Jul 232014

Fusion

  • 15,000 miles
Just very concerned. The brake hub S get extremely hot and the brake pads were no good I have less than 20'000 miles on my 2009 Ford Fusion. The car is drove very little and is garage kept.I just don't understand the concept from Ford motor to make a vehicle that the brake hubs get hot and wear out the pads. I had Ford vehicles for years and never has been a problem. Why do you allow a problem like this to go on.. this is a safety concern too. My older Ford vehicles never did have brakes that you questioned whether or not you would be able to stop at a traffic light. Now I worry that it may not stop. Just a few months ago it almost didn't stop at a traffic light. When I applied the brakes it continued to roll and I rolled thru four car lengths before it finally stopped. I was so frightened !! I too noticed Ford is recalling some of the newer for Fusion for this problem. Suggest that they recall all vehicles that have the brakes like what is on the Fusion....why does someone need to loose their lives to get a problem like this fixed?? the automobile industry is failing the consumers and lacking safety standards. Usa automobile industry can do better than this.

- Signal Mountain, TN, USA

problem #4

Jul 012014

Fusion 4-cyl

  • 16,000 miles
The contact owns a 2009 Ford Fusion. The contact stated that while driving into a parking lot, the vehicle loss power and the wrench warning light illuminated. The vehicle was towed to the dealer, who diagnosed that the power train control module failed. The vehicle was repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 16,000. Updated 09/05/14 updated 09/15/2014

- Pensicola, FL, USA

problem #3

Aug 122013

Fusion

  • 81,000 miles
The contact owns a 2009 Ford Fusion. The contact stated that the brakes failed when applied. The contact had to pump the brakes to stop the vehicle. The contact took the vehicle to a local mechanic however, the mechanic could not find a defect in the braking system. The contact did not take the vehicle to a dealer nor call the manufacturer. The failure mileage was 81,000.

- Lakeland, TN, USA

problem #2

Dec 262012

Fusion

  • 69,000 miles
The contact owns a 2009 Ford Fusion. The contact stated that while driving approximately 60 mph and depressing the brakes, he heard a loud grinding noise. The vehicle was taken to the dealer for diagnosis where they advised him that the rear brakes and rotors failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages were approximately 69,000. The VIN was unavailable.

- Warren, MI, USA

problem #1

May 112012

Fusion 6-cyl

  • 28,000 miles
While driving on the expressway the rear brakes seized. When I parked the car the rear brakes were omitting a foul odor and the rear wheel rims were scalding hot to the touch. I took the vehicle in to the dealership who said the springs in the caliper stuck requiring new brake pads, the discs to be machined and a lubrication of all internal components. The dealership stated it is a maintenance issue despite being solely maintained by the dealership and there is no notice in the owners manual or service as to lubricating the internal brake components.

- Madison Heights, MI, USA

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