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really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Fusion brakes problems

brakes problem

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2009 Ford Fusion Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #22

Jun 152016


  • 70,000 miles


In the past year and a half, on at least 4 occasions, the brakes became very mushy following anytime the anti lock brakes have activated. The ABS was activated when coming to a stop in slippery conditions and on loose gravel. Afterwards the brake pedal nearly goes to the floor in order to stop the car. This usually lasts for a day before the brakes return to normal. I have inquired about this issue with a local Ford dealer, but they had no experience with this situation and could not provide any remedy. A search of the internet found several people reporting the same problem with their Fusion (not all 2009 model year). No one reported a fix for the problem.

- Friedens, PA, USA

problem #21

Oct 152014


  • 75,000 miles
2009 Ford Fusion sel V6 I am having issues with the ABS system. The brakes are soft and really only activate when pushed almost to the floor. The issue started at about 75000 miles. I have replaced the brakes, bleed and replaced brake fluid, no leaks, checked calipers and master cylinder. The problem is the ABS hydraulic control system. When replacement of the fluid and brakes the problem resolved until I made a sharp turn to the right and had wheel slip. ABS activated and from that point on it lost most braking ability. After much research I have found this is a common problem among many small Ford manufactured vehicles. This is a very dangerous problem as it has caused countless near misses in my car. Ford knows of the issue and that it disables the ABS system but will not fix the problem. It does however offer to replace the part for over $1000.

- French Lick, IN, USA

problem #20

Jun 142016


  • 95,000 miles
ABS control module valve sticking. The 1st event happened during the winter when driving in snow and the ABS system engaged. After the event the pedal would go almost all the way to the floor before the brake would engage. After re-creating an intentional brake slide causing the ABS system to engage again the valve became "unstuck" and has been fine for a year. But, once again on a dirt road the ABS system engaged due to braking on gravel. One of the valves is stuck again and recreating the event making the ABS system re-engage has not cured the problem. This is a safety issue and with 1500 miles to drive home while on vacation is going to be a white knuckler. It's hard to think that we have to spend $1000 for a repair that will only last until the ABS system is needed again and another valve sticks! this is a faulty part design and should be recalled and replaced with a dependable part.

- Wake Forest, NC, USA

problem #19

Jun 082016


  • 138,000 miles


Several times in the last 3 months, including today, when the ABS starts, it looses breaking ability. I almost wrecked the vehicle into the gas pump this morning after starting to break off the highway, coming into the station, the right front time lost it's grip after going over a rain grate, the ABS then kicked in and all the sudden mush for brakes. It is only ever corrected after you stop the car, put in park, turn off engine for several minutes and restart. Brakes are worthless until the car is "reset."

- Round Hill, VA, USA

problem #18

May 012013


  • miles
3 issues: I saw someone else post this- my break pedal is also soft and goes all the way down to the floor after antilock breaks are engaged (like on icy or wet roads). There is no other time this occurs- as it's the breaks, I've been very mindful of it. I have also had the breaks replaces so I don't think it's actually the breaks but rather somewhere within the breaking mechanics. Second, only when turning left, I get a "clunk" sound at about 1/4 of the way thru the turn. I thought the sound was coming from rear left axle area- but I honestly cannot isolate its origin. The third is my most hated: The rear of the drivers seat is breaking down- almost as though there's a framework of soldered metal inside in the core of the seat and the soldering is snapping apart. One of these days I'm going to fall back when the rear backrest completely breaks. I absolutely hate this- I have never had to buy a replacement seat before and I've owned Ford/Mercury products for 35 years.

- Bloomfield Hills, MI, USA

problem #17

May 032016


  • 83,000 miles
I was parking my 09 Fusion at my son's preschool, and was almost stopped in the spot, when my car violently and unexpectedly accelerated forward up over a 4 inch curb. I pressed on the brake as hard as I could, but it was the tree that I hit that stopped me. There was no damage to the car, but I had both my children (4 years old and 11 months old) in their car seats with me at the time. This is the second time it has happened while parking. Both times I was going less that 10 mph and was almost at a complete stop when the car unexpectedly lurched forward. Will not put my children back in this vehicle until this problem is fixed; is not drive-able.

- Arvada, CO, USA

problem #16

Oct 122015


  • 95,000 miles


Driving in city traffic, I was turning left and hit a rough patch of road. The car in front of me stopped because of road construction, when my Fusion hit the rough patch due to the construction and I applied my brakes, the pedal was very soft, going down to the floor board causing a car accident. Called Ford corporate office and gave V I N info, no recall has been issued as of today's date. Happen again existing freeway, had to pump the brake pedal several times to get the car to stop. Both times occurred in 2015, hasn't happen since. Read on the internet about hydraulic control valve, describes exact circumstance that happen to me. Hope to god they recall this part.

- Glendora, CA, USA

problem #15

Feb 052016


  • 57,000 miles
I was driving along about 25 mph and had to stop at a turn on a metal plate and the ABS pulsed because the plate was slippery. After the ABS pulsed the brake pedal went soft and had to be pushed to the floor to stop the car, with no brakes until the pedal got to the floor. It remained this way for several blocks then returned to normal after pumping the brake and turning the car off and on. Bonnell Ford dealer ran diagnostics and it pulled no codes so they told me there was nothing wrong. 4 months later I was driving on a snowy rode about 25 mph and swerved while braking to avoid a downed tree. ABS pulsed and again the pedal went to the floor, and the brake remained soft after the ABS event. Again no brake pedal feel and the brake has to be pushed to the floor to engage at all. It remained this way after pumping and restarting the car. Immediately brought it to the Ford dealer with the brake still soft, and told them to replace the hcu. They ran the same diagnostics but did not address or acknowledge the soft brake pedal and diminished braking, advised against replacing the hcu, returned it to me saying there was no problem because it was not pulling codes. Bonnell Ford and Ford Motor Company customer service has told me to keep driving it with the faulty brakes and keep taking it back to the dealer. Customer service told me to take it to more Ford dealers to get more opinions, even though I told them it was not safe to drive because of the diminished braking.

- Stoneham, MA, USA

problem #14

Jan 242016


  • 76,000 miles
In three separate incidents now, spanning approximately March 2015-January 2016, the brake pedal in this vehicle has gone soft down to the floor with minimal braking power directly after the ABS engaged. The first occurred on wet roads at approximately 45mph, the second in normal conditions on the highway stopping for sudden traffic, and the third on snowy roads at approximately 25mph. For two of these times it was necessary to swerve off the road to avoid collision as the car came to a stop very slowly. The brakes would only return to seemingly normal if I was able to pull the car over, put it in park, and pump the brakes. Mechanic has not been able to find anything wrong thus far. From doing a bit of research, this appears to not be an uncommon issue, and most suggest that it is an issue with the hydraulic control unit when the ABS engages. If this is the case, I do not want to replace it with another potentially faulty unit with the high expense but it is unnerving to drive a car with such safety issues in the braking system.

- Charlottesville, VA, USA

problem #13

Dec 142015


  • 30,000 miles
ABS fails to reset after they activat from a slick road conditions

- Fairfield, OH, USA

problem #12

Dec 042015


  • 90,000 miles


I experienced reduced and uneven braking action after the activation of the ABS system during a hard stop on a city street at approximately 30 mph while turning right. The vehicle was taken to a shop, and they could not find any mechanical problems. A web search indicated similar issues specific to Ford Fusion and similar Ford vehicles of this vintage related to a failure in the ABS hydraulic control unit. I contacted a Ford dealership, and they confirmed that this is a known problem and said it is a common failure mode for my scenario. Before I was able to get the car to the shop, I had several times that I needed to make harder than usual stops. Braking required pumping of the pedal to get needed braking action. The braking action was uneven causing the car to swerve, and it appears the ABS system no longer would activate. No indicator lights illuminated to signify mechanical failure. I consider the car not safe to drive in current state. Repairs are pending.

- Clearwater, FL, USA

problem #11

Sep 202015


  • 70,000 miles
After stopping on slippery pavement, or sometimes just hitting a pot hole or bump the brakes fail. The next time you press the brake pedal it goes to the floor and has to be pumped up, just to regain any stopping power. The brakes stay in this state feeling soft and going to the floor until you make a very hard stop forcing the ABS to engage, sometimes it takes several attempts before the brakes return to normal. We have three Ford Fusion in the family, one 2008 and two 2009 models, and all three of them have had this issue at least once. I have also spoken to other Fusion owners and every one of them has had this brake issue.

- Louisville, KY, USA

problem #10

Jul 012015


  • 30,000 miles
I have a pending case with Ford. The number is cas-7605243-R8K8V5. Brake problem is intermittent. On several occasions the brakes have gone spongy and require a lot of pressure to stop the vehicle. The brake pedal has to be pressed all the way to the floor and even then the car "slips" several feet before it stops. On two separate occasions I've almost hit a pedestrian who has stepped out into the street at a cross walk. I've taken the car to a dealership and they have replaced the master cylinder and booster. Second time was told the brakes were "normal" even though the service manager was able to replicate the issue. Ford fixed this issue for hybrids and I've asked multiple time for them to look into this for the conventional Fusion. See this site for break fix for hybrid: I've written to Ford under this case number with the Ford hybrid link and this link documenting that this issue is widespread. Response from Ford customer care manager is as follows: "my role as the regional customer service manager is to work with you and your dealership to ensure they┐re honoring the warranty on your vehicle. If you have questions about potential repairs on the vehicle, those would have to be addressed with a service advisor at the dealership. If you decide to bring the vehicle back into the dealership, please let me know so I can follow-up with them and see if there's any additional assistance I can provide at that time." I asked for this issue to be escalated and I provided all of this information and documentation the manager's superior. He confirmed he received my email and has done nothing! this issue needs to be investigated/ addressed before a serious accident occurs.

- Narberth, PA, USA

problem #9

Mar 302015


  • 82,180 miles
Repairs and regular maintenance on vehicle have only been done by Ford dealership mechanics. Have never taken it elsewhere until now. I have a binder of every repair and issue with my vehicle. Took vehicle up to dealership to get looked over for any issues, warranty was about to expire. Issues were a leak of my power steering high pressure line, oil leak, and coolant leak. Got fixed, headed home, had to slam on brakes on 60mph highway due to debris in the road lost from a trailer in front of me, did call police. After that brakes felt mushy. Called dealership, was told must be air in line and to pump brakes. Worked. Brakes felt stiff again. June 2015 driver on parents dirt road, slid a little on loose gravel, ABS kicked in, brakes went to the floor, went through intersection, couldn't stop. Lucky it was rural road, low traffic. Pumped brakes to re pressure, after finally being able to stop. Brakes from then on stayed mushy. Took to Ford mechanics on July 16, 2015 and was told brakes were fine. Could find nothing wrong. Brakes still go almost to floor before braking engages. Slid on gravel and through same intersection. Lucky again. Took to another mechanic, it's the hydrolic control unit (hcu). Was told Ford only had two new units left in entire country $800 part, best bet junk yard used around $100. Was also told Ford has discontinued the part but there is no other alternative replacememt. 100% factory defect, not usage. Neighbor with 08 Ford Fusion sel 85,000 miles had same issue. Google search says I am not alone either.

- Greenwood, NE, USA

problem #8

Sep 012014


  • 113,000 miles
The contact owns a 2009 Ford Fusion. While driving approximately 6 mph, the brake pedal traveled to the floorboard when depressed. The vehicle was driven to an independent mechanic for diagnostic testing, but a failure could not be located. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 113,000.

- Eastmon, GA, USA

problem #7

Feb 232015


  • 101,000 miles
Brakes keep going mushy after ABS activates, taking significantly longer to stop the vehicle. The ABS activates occasionally for no reason. Today traffic was stop and go, and when the car in front of me stopped and my boyfriend hit the brakes to stop, the ABS went on followed by the brakes malfunctioning which caused a rear end collision. While researching this problem I found 26 reports of the same exact problem on for the 2008 Ford Fusion alone, as well as numerous complaints on other websites regarding Fusion.

- Tampa, FL, USA

problem #6

Aug 122014

Fusion 6-cyl

  • 41,292 miles
While traveling at 65 mph in traffic, the car completely shutdown. Dashboard lights appeared and the car lost all power, including power brakes and steering. Fortunately, I was able to maintain control of the vehicle while exiting the roadway. Due to the lack of steering and braking ability, I don't feel a person of smaller stature, I.e. my wife, would have been able to maintain control without being in an accident.

- Seminary, MS, USA

problem #5

Jul 232014


  • 15,000 miles
Just very concerned. The brake hub S get extremely hot and the brake pads were no good I have less than 20'000 miles on my 2009 Ford Fusion. The car is drove very little and is garage kept.I just don't understand the concept from Ford motor to make a vehicle that the brake hubs get hot and wear out the pads. I had Ford vehicles for years and never has been a problem. Why do you allow a problem like this to go on.. this is a safety concern too. My older Ford vehicles never did have brakes that you questioned whether or not you would be able to stop at a traffic light. Now I worry that it may not stop. Just a few months ago it almost didn't stop at a traffic light. When I applied the brakes it continued to roll and I rolled thru four car lengths before it finally stopped. I was so frightened !! I too noticed Ford is recalling some of the newer for Fusion for this problem. Suggest that they recall all vehicles that have the brakes like what is on the Fusion....why does someone need to loose their lives to get a problem like this fixed?? the automobile industry is failing the consumers and lacking safety standards. Usa automobile industry can do better than this.

- Signal Mountain, TN, USA

problem #4

Jul 012014

Fusion 4-cyl

  • 16,000 miles
The contact owns a 2009 Ford Fusion. The contact stated that while driving into a parking lot, the vehicle loss power and the wrench warning light illuminated. The vehicle was towed to the dealer, who diagnosed that the power train control module failed. The vehicle was repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 16,000. Updated 09/05/14 updated 09/15/2014

- Pensicola, FL, USA

problem #3

Aug 122013


  • 81,000 miles
The contact owns a 2009 Ford Fusion. The contact stated that the brakes failed when applied. The contact had to pump the brakes to stop the vehicle. The contact took the vehicle to a local mechanic however, the mechanic could not find a defect in the braking system. The contact did not take the vehicle to a dealer nor call the manufacturer. The failure mileage was 81,000.

- Lakeland, TN, USA

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