Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
38,249 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2011 Ford Fusion Owner Comments (Page 1 of 2)

problem #21

Jul 132016

Fusion

  • 80,000 miles

A D V E R T I S E M E N T S

Takata recall: Recall for passenger side. Received recall letter in July, latest estimate to replace defective part is June, or six months of limited use of our primary vehicle. #2 car is not dependable and with poor mileage. We can not go anywhere as a family unless we rent a car. In short this is costing us money. What can we do to get our Fusion fixed, so it will be safe?

- Houston, TX, USA

problem #20

Jul 092016

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- River Falls, WI, USA

problem #19

Jul 182016

Fusion

  • miles
Takata air bags, recall notice received July 18, 2016. No contact from dealer to repair.

- Knoxville, TN, USA

problem #18

Jun 012016

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hollywood, FL, USA

problem #17

Aug 112016

Fusion

  • 104,900 miles
Takata inflators I recovered a letter 3 monts ago saying my airbag needed to be replaced. The letter stated that I would get a call or email telling me when to taky care for repairs I have not heard anything else.also my steering has gone out in my car I can not get anyone to tell me why they just keep saying I can fix it. Its becoming to the point were I can't drive. What do I need to

- Vincent, AL, USA

problem #16

Jul 082016

Fusion

  • 35,000 miles
Takata recall two months ago, I received recall notice indicating inflation of the passenger side airbag could cause severe injury or death. Neither Ford nor NHTSA have acted in a responsible manner in that Ford is still waiting for parts and cannot estimate when parts will be available. Considering inflation can cause "serious injury or death", there is no honest guidance by either Ford nor NHTSA other than keep driving. I intend to copy this to my two senators and my house representative.

- Oakland, CA, USA

problem #15

Jun 012016

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Highlands, CA, USA

problem #14

Aug 302016

Fusion

  • miles
I entered my VIN number knowing my car has the takata recall but wanting it fixed sometime before "the future", and I found that my car had a power steering recall from 2015 that I was never notified of.

- Houston, TX, USA

problem #13

May 312016

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fontana, CA, USA

problem #12

Aug 162016

Fusion

  • miles
Takata recall passangers side. I would like the air bag shut off. I am very uncomfortable with anyone riding in the front seat. I exhausted asking for help from Ford, my dealer and my insurance co.

- Fort Pierce, FL, USA

problem #11

Jun 012016

Fusion 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2001 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/08/16 updated 10/04/16.

- Taylorsville, UT, USA

problem #10

Jun 012016

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 09/29/16 updated 10/04/16.

- Clayton, NC, USA

problem #9

Feb 072016

Fusion

  • miles
Takata recall. Steering

- Los Angeles, CA, USA

problem #8

Jul 222016

Fusion

  • miles
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Palm Coast, FL, USA

problem #7

Nov 032015

Fusion

  • 112,000 miles
The contact owns a 2011 Ford Fusion. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the preceding vehicle. The air bags failed to deploy. In addition, the fuel safety cut off switch failed to activate. The air bag warning light illuminated. The contact sustained minor bruises that did not require medical attention. A police report was filed. The vehicle was driven from the crash scene and was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 112,000. The VIN was unavailable.

- Colecamp, MO, USA

problem #6

Jan 132015

Fusion

  • 115,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 25 mph, the brake pedal was depressed but failed to respond causing the vehicle to crash into a gate. The air bags failed to deploy. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was unavailable. The approximate failure mileage was 115,000.

- Jersey City, NJ, USA

problem #5

Jan 232015

Fusion 4-cyl

  • 33,000 miles
While traveling down a city street an animal ran out in front of me. Trying to avoid it my car struck a light post. No airbags deployed.

- Springfield, IL, USA

problem #4

Nov 172014

Fusion 4-cyl

  • 127,000 miles
Vehicle hydroplaned on snowy I-71 and went off the road vehicle was totaled including front end collision to tree but air bag did not deploy.

- Fairfield, OH, USA

problem #3

Aug 152014

Fusion

  • miles
Message regarding engine function

- Washington, DC, USA

problem #2

Aug 162014

Fusion 6-cyl

  • 175,000 miles
I entered the cvs parking lot and made a right turn and proceeded to enter the open parking space. I stepped on the brake to shift to the park position when all of a sudden the car jolted forward accelerating in a forceful manner( like it had a mind of its own). I keep pressing down on the brake but the car would not stop and keep going straight and hit the fence on front of the parking space causing the car to bounce back. Despite my afford to stop the car with the brake it did not work. The air bag deployed and smoke and a burning smell started to come out of the car, I got out of the car immediately. I was lucky that I was not on the road and hit another car or a person.I know the my car has a problem.

- Harrison, NY, USA

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