This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion. The contact stated that on several occasions, an abnormally loud clattering sound was heard after starting the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.
I purchased my car on 9/22/21 with 103,000 miles as well as opting into the extended warranty offer. Since then, I have had a LOT of issues. It was taken to the dealership on 8/1/22 due to an issue with acceleration; the car would stop operating while driving to a point where I-??d have to pull over, turn it off, then turn it back on. The check engine light would come on with code P0299. I had to pay for the repair since it was deemed it was a vacuum leak...which wasn-??t covered in my warranty. The issue returned shortly after, so my car returned to the dealership on October 3,2022. The diagnostics indicated I needed a new transmission, so I didn-??t receive my car back until November 19, 2022. Shortly after receiving my car back, I noticed coolant leaking to the bottom of the engine. There is also white residue on my spark plug in the first cylinder. I have just returned from the dealership to have my vehicle diagnosed (5/16/23), but I was told I have exceeded the mileage for the warranty coverage; to have my car diagnosed for the 3 issues, it would cost $199.99 each....and it may result in requiring a new engine....which would cost around $8,000. So essentially, I am now stuck paying a car note on a vehicle that has had several MAJOR issues not even 2 years into ownership.
Coolant started leaking into the engine block. Appears that the reason for this leaking into the engine is because of a design flaw that Ford is aware of in the ecoboost versions of their engines. The vehicle is now un-driveable because of the risk of overheating and safety risks.
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact also stated that an abnormal clunking sound was coming from the front end of the vehicle with the check engine warning light illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fort Edward, NY, USA
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I noticed that my coolant in the reservoir kept getting low. I will add coolant every other day. Then I noticed my tailpipe left a trail of white smoke. Then a check engine light came on. I scanned the code and showed P0302. A misfire in cylinder two. I began reading that thai is a common issue. My car only has 87,000 Miles.
I noticed that my coolant in the reservoir kept getting low. I will add coolant every other day. Then I noticed my tailpipe left a trail of white smoke. Then a check engine light came on. I scanned the code and showed P0302. A misfire in cylinder two. I began reading that thai is a common issue. My car only has 87,000 Miles.
Purchased car 2 months ago. Vehicle started overheating and was towed to the local ford dealership. Was called and quoted $14,400 to replace the engine due to an issue that Ford apparently knows about and has a class action suit against them for. Car is only 7 years old and should not need an entire engine.
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 70 MPH, the vehicle started to lose forward momentum. The contact stated that the engine started to misfire and vibrate after each misfire. The contact stated that when the engine misfired, the vehicle nearly stalled. The contact stated that the check engine warning light illuminated during the misfire. The contact stated that when he manually downshifted, the check engine warning light would flash on and off. The contact had taken the vehicle to an independent mechanic who diagnosed that that a piston had melted. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 147,000.
The contact owns a 2016 Ford Fusion. The contact stated that while driving 35 MPH on a mountainous roadway and depressing the brake pedal, the vehicle failed to respond. The contact continuously depressed the brake pedal until the vehicle responded. The contact turned off and restarted the vehicle. The contact stated that she continued driving and the vehicle lost motive power nearby an independent mechanic shop. The contact was able to veer to the side of the road. The independent mechanic was unable to diagnose the vehicle. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the vehicle was shuddering. The message "Engine Coolant Over Temperature" was displayed. The contact veered to the side of the road. The contact stated upon turning off and restarting the vehicle, the vehicle shuddered significantly and made abnormal knocking sounds. The contact stated that after the vehicle remained stationary for a while, the vehicle responded as needed; however, there was dark smoke coming out of the exhaust pipe. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure reoccurred. The vehicle was taken back to the mechanic, who was unable to duplicate the failure. The contact stated that the failure had been recurring increasingly, and the vehicle failed to start. The vehicle was towed to another independent mechanic, where it was diagnosed that there was coolant intrusion in the engine and the engine needed to be rebuilt. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The contact related the failure to Ford Technical Service Bulletin Numbers: 20- 2100 and TSB 22-2229. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 62,000.
Cylinder two misfire diagnosed with having coolant run into the cylinder. This can cause fires and cause car to stop causing potential road hazard. Dealership said engine is no good and this is a ford known issue for this type of engine but there are no ford backed fixes and it would cost me $8k for a new engine in order to be road safe. This needs to be brought up yo fire and they should fix this known issue on eco boost engines.
Engine on my 2016 has coolant leaking into the engine through cylinder 2. This is a known issue and Ford has not done anything to correct issue. Dealership says engine is bad and wants over $8K for a new engine. Ford should do right by it-??s loyal customers.
Coolant is leaking into the engine cylinder. I have to fill my coolant every 2 weeks. Ford says the fix is to replace my engine. My engine has 97000 miles and is outside of warranty.
Coolant leaking into Cylinder 1 causing the spark plug and ignition coil to be replaced. Replaced the parts and Engine light came on again. Called Ford and they are not willing to investigate the problem nor fix the problem. Was told that since my engine was built out of the Flat Rock assembly plant, it was not on the recall list.
My fusion is experiencing a coolant leak in the engine. After research, I have found it is a KNOWN problem by ford, that several people are experiencing. They are refusing to issue and recalls or cover any repair costs associated with the issue.
I've had my Ford Fusion for about 9 months now I have white smoke coming out of the exhaust. I asked was it the head gasket and was told no. I was told it was a cracked radiator, water pump and thermostat. Cost me almost $1,700. Only for the white smoke to come back a week later.
I've had my ford for almost a year and found that coolant was getting into my engine and causing it to overheat and went to get it checked out at a Ford dealership only for them to tell me I would have to buy a new engine I can't afford. I've been looking online at all the problems that could arise if I don't switch the engine like the car starting on fire in hot summer days and can't afford to buy a new car as I had to get a loan for it and can't even drive it much for worry of anything happening. It's my main source of transportation to work and without it I could lose my job. I can't afford to get a new car and another loan for that as well while paying for my ford's loan. I've tried to do research for a recall on the engine but nothing seems to be showing up and I don't know what to do but just keep driving the car and continuously filling the coolant waiting for the day my engine fails on me or it starts on fire and maybe my insurance will cover the costs. I really enjoy the car and have had other ford's before but for the dealership to sell me a car that would fail on me and have me pay more for an engine is not right. This isn't okay and I'm in a situation I can't get out of without being put more into debt with getting more loans.
The airbag sensor keeps popping on and off in the car-€¦ Also, the car is not shifting properly between gears-€¦ There is supreme hesitation involved.. there is so much noise coming from the steering column and/or the airbag system.. just out of the blue
The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the engine started to misfire, and the vehicle stalled. There was no warning light illuminated. The contact stated that the power steering and brakes functioned as needed. The contact was able to pull over safely. The contact stated that he was able to restart the vehicle after numerous attempts however, the RPM-€™s were fluctuating. The contact stated that the engine was idling rough for about 15 minutes. The contact stated that the misfire and stalling failure were intermittent but were more frequent during cold weather starts. The contact had not taken the vehicle to be diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact had been advised over the phone by a manufacturer-€™s representative that the failure was known and diagnosed in Technical Service Bulletin Number: 192139. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.
A D V E R T I S E M E N T S
- Harvard, IL, USA