Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,719 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee brakes problems

brakes problem

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2011 Jeep Grand Cherokee Owner Comments (Page 5 of 14)

« Read the previous 20 complaints

problem #186

Nov 102014

Grand Cherokee

  • 60,000 miles

A D V E R T I S E M E N T S

Car was brought in for service at the dealer in early June for NHTSA campaign number: 14V154000. I was told that the part was on back order and would be notified when the part was available. I called the dealer on 11/10/14 and I was told the part was still on back order. Waiting 5 months for a replacement part is not acceptable.

- Cincinnati, OH, USA

problem #185

Aug 042014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V530000 (fuel propulsion system), NHTSA campaign id number: 14V391000 (electrical system), NHTSA campaign id number: 14V154000 service brakes, service brakes, hydraulic). However, the parts needed were not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.

- Saint Louis Park, MN, USA

problem #184

Nov 072014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign id number: 14V530000 (fuel system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Wooster, OH, USA

problem #183

Oct 072014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes and service brakes, hydraulic), NHTSA campaign id number: 14V391000 (electrical system), and NHTSA campaign id number: 14V530000 (fuel propulsion system). However, the parts needed for each repair were not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.

- Heyworth, IL, USA

problem #182

Nov 062014

Grand Cherokee 4WD 8-cyl

  • 40,089 miles
I'd like to register a formal complaint "for the record". regarding Chrysler group's recall #S P14, P36 and P54 for the 2011 Jeep Grand Cherokee 4X4... parts are still not available (since May 2014 for the power brake booster!) this is totally unacceptable. Individually, the harbinger of these three (3) recalls could result in; (a) power-assisted braking failure, (B) a vehicle interior electrical fire and, (C) intermittent / unexpected engine shutdown. I contacted the Chrysler group recall assistance center today @ 1-800-853-1403 and spoke with "[xxx]"... received a pretty lame "bs" explanation about parts availability on all three (3) recalls and the method in which they are allocated to their dealerships. She could not commit as to when, if ever, my dealership would receive the required parts to remedy the outstanding recalls on my vehicle. My local dealership is a smaller, rural "mom & pop" store, so the question that begs to be asked is will I ever see these parts installed before there's a recall-related incident with my wife's vehicle? the recall "system" is apparently broken, as Chrysler group is not diligently fulfilling their safety obligations and nobody from NHTSA is apparently doing anything about enforcing it, quite disconcerting and unacceptable! as of today's registered complaint(s), kindly consider NHTSA and Chrysler group as officially put on notice of my complaint and of my dire concern for this particular situation. Note that the problem is not with my local dealership, as they've been trying to acquire the necessary parts on my behalf from Chrysler group. Please follow-up Chrysler group without further delay and report your findings to me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mancos, CO, USA

problem #181

Jun 102014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Moorefield, WV, USA

problem #180

Sep 012014

Grand Cherokee

  • 88,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving approximately 25 mph attempting to engaged the brakes, the brakes failed to respond and extreme force was required in order to stop the vehicle. In addition, the contact mentioned that an abnormal noise emitted from the vehicle when the failure occurred. The vehicle was taken to an independent mechanic who diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The manufacturer was aware of the failure. The approximate failure mileage was 88,000.

- Justice, IL, USA

problem #179

Aug 282013

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V391000 (electrical system) and NHTSA campaign number: 14V530000 (fuel propulsion system). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.

- Prescott, AZ, USA

problem #178

Nov 042014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (fuel system), NHTSA campaign number: 14V391000 (exterior lighting, electrical system) and NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- New Hope , MN, USA

problem #177

Oct 282014

Grand Cherokee 4WD 8-cyl

  • 45,000 miles
The dealer list for the warranty repair of the recall is 7 pages long and in 3 months only one page has been completed. I believe this is an unreasonable delay for a somewhat basic part related to an important safety function like braking.

- Madison, WI, USA

problem #176

Jun 132014

Grand Cherokee 4WD 8-cyl

  • miles

A D V E R T I S E M E N T S

We received an important safety recall letter about the brake booster on my wife's 2011 Jeep Grand Cherokee and called our dealer, westgate Chrysler in plainfield, in, on June 13, 2014, at 10:19 a.M. and were told it would be two(2) months more. Today, October 31, 2014, at 8:38 a.M. we were told it was still on order. Tomorrow will be the first day of November! I wanted to let you know, so hopefully you can address this issue with Chrysler. If the brake may be compromised and may "cause a crash without warning" this is a serious issue and Chrysler needs to do a much better job of servicing it. Thank you, in advance, for your assistance.

- Plainfield, IN, USA

problem #175

May 052014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that in colder weather, the brakes would freeze and extreme force was required in order to operate the brakes. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Powhatan Point, OH, USA

problem #174

Nov 102011

Grand Cherokee

  • 38,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that there were various electrical shortages within the vehicle that occurred intermittently. The dealer was not able to neither replicate nor diagnose the failures. The contact also indicated that the brakes failed on several occasions and went to the floorboard abnormally. The contact had to apply force to stop the vehicle on numerous occasions. The vehicle was taken to an authorized dealer, who installed insufficient rotors and did not secure the tires causing them to fracture. The contact had to take the vehicle back to have the dealer to have them reinstall the correct rotors. The vehicle was repaired by the authorized dealer for the brake failure however, the failure intermittently recurred. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

- Long Beach, NY, USA

problem #173

Aug 012014

Grand Cherokee 6-cyl

  • 20,000 miles
Local Chrysler dealerships do not have parts to correct brake booster recall P14 / NHTSA 14V-154. Have been waiting 3 months for replacement parts. Dealerships say parts are back ordered and they have no estimate on when new parts will arrive. Recall is not being addressed within a reasonable amount of time.

- Charlotte, NC, USA

problem #172

Oct 032014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Artesia, NM, USA

problem #171

Oct 172014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Union Beach, NJ, USA

problem #170

Oct 162014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V391000 (lighting, electrical system) and NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the delay. The contact had not experienced a failure.

- Prescott, AZ, USA

problem #169

Sep 182014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The VIN was unavailable. The contact had not experienced a failure.

- Lutherville Timonium , MD, USA

problem #168

Jun 022014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number 14V154000 (service brakes). The contact indicated that after contacting the dealer and the manufacturer on multiple occasions he was informed that the parts needed to repair the vehicle were still not available and it may take an additional 6 months before the parts become available. The vehicle had not experience the failure.

- Brooklyn, NY, USA

problem #167

Oct 032014

Grand Cherokee 4WD 6-cyl

  • 74,000 miles
The Jeep has no brake pedal, very difficult to stop. The dealer has the vehicle and said it has a recall on the power brake booster. They said they are waiting on the part from Chrysler but it has been 9 days and they do not have a eta. The Jeep is unsafe to drive at any speed therefore we are forced to leave the Jeep at the dealer for a undetermined time.

- Shelbyville, KY, USA

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