Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.


really awful
Crashes / Fires:
3 / 26
Injuries / Deaths:
7 / 0
Average Mileage:
40,415 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee electrical problems

electrical problem

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2011 Jeep Grand Cherokee Owner Comments (Page 16 of 24)

« Read the previous 20 complaints

problem #162

Aug 122014

Grand Cherokee 8-cyl

  • 156,000 miles


Stalled on the road while driving. Trouble cranking the vehicle car alarm going off unprovoked rear door locks stopped working.

- Macon, GA, USA

problem #161

Aug 192014

Grand Cherokee

  • 58,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving approximately 35 mph, the engine stalled without warning. After several attempts the vehicle restarted. The failure recurred. The vehicle was taken to the dealer. The technician diagnosed that the tipm module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.

- Dallas, PA, USA

problem #160

Aug 142014

Grand Cherokee 6-cyl

  • 35,842 miles
It began a couple of weeks prior to 8/14/14 where the car would take several tries to start. I would press the start button and the car would not turn over and start. Finally on 8/14/14 it was at its worst taking many more tries and barely started when I left work and again picking up my child from school. I made it home but it wouldn't start again after that. We had the car towed to the dealership on 8/19/14. We were informed on 8/20/14 that it was an electrical issue that needed to be replaced costing $1300. The items repaired as listed on the invoice were tipm kit tip 080350 and core return.

- New Orleans, LA, USA

problem #159

Jul 302014

Grand Cherokee 8-cyl

  • 32,000 miles


I have a 2011 Jeep Grand Cherokee limited with approximately 32K miles. I began seeing an issue several weeks ago where the engine would crank but wouldn't start (using push button starter). Eventually it would start. Over the last several weeks the problem has intermittently reappeared but seems to be getting worse as it's taking longer to start once the issue is seen. I've noticed that if I use the key instead of the push button it'll start right away. In what I initially thought was unrelated I also experienced the engine simply cutting off while driving. Fortunately I was only driving about 5 mph on both occasions in which this occurred. Please contact me if any additional details are required. Thank you,

- Snoqualmie, WA, USA

problem #158

Aug 142014

Grand Cherokee

  • 80,000 miles
Highway driving......vehicle shuts idiot brakes......happened twice......two different Chrysler dealers say there is nothing wrong......New York times article says that Chrysler is "looking into the problem" a high rate of speed I have twice had to muscle the car off the road and drift to a stop in order to apply the brake to restart the engine.....I hope I don't become a statistic.......

- Clifton, NJ, USA

problem #157

Aug 242014

Grand Cherokee 6-cyl

  • 67,000 miles
Tipm part needs replacing-faulty part. Vehicle will not crank.

- Leesburg, ID, USA

problem #156

Aug 232014

Grand Cherokee 6-cyl

  • 58,880 miles


After several attempts at starting the vehicle with the push button start and it would not turn over. At first, the tire pressure indicator light was coming on. I took it to discount tires and they said the air pressure on all 4 vehicles was fine. Two days later, tire pressure indicator came on again. Once I was leaving work, I attempted to start vehicle and after about 5 tries, it finally started. At this point I was a bit leery and decided to drive the vehicle to Jeep dealer and have them check it out. At the time the rep stated that he could not look at the vehicle until Monday because he two days behind. After describing to him what was going on, he indicated that the starter seemed to be sticking and he would not recommend that I continue to drive the vehicle for safety that it may stall while driving. I drove the car home and parked it. The next day, I tried to start the vehicle to drop it off at the dealer. No luck. After several attempts, I gave up and ended up getting a rental for the weekend. After extensive research on the internet it appears to be a faulty part in the vehicle that has enforced a class action law suite from several Chrysler, Jeep and Dodge owners. Predominately owners of the 2011 Jeep Grand Cherokee. The vehicle is still not repairable, and I don't see the point in towing it to the dealer and pay them $100 to diagnose the problem has been declared a nationwide issue. I too am a dedicated Jeep customer and really want to stand behind the product, hopefully this won't turn into a GM issue.

- Rosenberg, TX, USA

problem #155

Aug 152014

Grand Cherokee 6-cyl

  • 50,493 miles
My car (sitting in the garage at a shopping mall) would not start, I tried to start it 5 times, then let it sit a bit and tried it again and it started. Went directly to eastside Chrysler Jeep and they repaired it for me. It took a day but cost me $1,310. I see there are quite a few cars with the same problem. My car's warranty was still in effect, but the dealership did not honor it. Saying it was a second owner vehicle. Sorry, I bought the warranty when I bought it and it should have been honored. Now knowing what I know now that it is a defect in the electrical system, I am lucky I wasn't stuck out on the freeway. I feel like I was taken advantage of and think the company owes me a refund since my car is under warranty.

- Bellevue, WA, USA

problem #154

Aug 212014

Grand Cherokee 8-cyl

  • 78,900 miles
I began having difficulties starting my vehicle about a week ago, the engine would continually turn over without actually starting (push button start). Each time I would have to press the start button multiple times and let the vehicle cycle through multiple failed attempts until the engine would finally start. However, this morning, after cycling through multiple attempts and getting the vehicle to start, the engine shut off while I was driving. After the engine shut off the dashboard read as if it was still running. I was unable to start the vehicle after that and had to push it out of the way (was luckily still in a parking lot).

- Mechanicsburg, PA, USA

problem #153

Aug 092014

Grand Cherokee

  • 50,000 miles
The contact owns a 2011 Jeep Cherokee. The contact stated that the engine stalled. The contact mentioned that the key had to be turned numerous times before the engine restarted. The failure was experienced numerous times. The vehicle was taken to an independent mechanic. The technician diagnosed that the integrated power module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000.

- Linden , NJ, USA

problem #152

Sep 252013

Grand Cherokee

  • 68,000 miles


Vehicle power shuts down while driving at highway speed, in any and all driving conditions. No power steering, no power brakes, no power, nothing. There is no warning when power goes out. Driver can be stranded in middle of freeway, or off-ramp, or busy intersection. Extremely dangerous. Worse than GM issue. Vehicle cannot be restarted without shifting into park. 2011 Jeep stall on 70mph freeway requires driver to shift into park before a re-start can be attempted (neutral will not allow rolling start). Extreme danger of high-speed rear end collision. Well documented issue on web 2011 Jeep Grand Cherokee tipm. Recall is needed for this safety critical item.

- Canton, MI, USA

problem #151

Mar 032014

Grand Cherokee

  • 23,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle would not start when the push button starter was engaged. The vehicle would occasionally start after several attempts. The contact also noticed a burning smell when attempting to start the vehicle. The vehicle was taken to an authorized dealer who was unable to diagnose or replicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.

- Saint Louis, MO, USA

problem #150

Aug 112014

Grand Cherokee 6-cyl

  • 57,035 miles
Vehicle was traveling on highway at 55 mph when it suddenly stalled in traffic. Could not restart after pushing to side of road. Towed to dealer and told that total integrated power module had failed and needed to be replaced.

- Albuquerque, NM, USA

problem #149

Jul 242014

Grand Cherokee 8-cyl

  • 52,000 miles
I've been researching online of similar problems and it all point to the (tipm). My car does not start, and when it starts, it stalls right away. The truck even stalled while running, luckily I was going less than 35 mph with very little traffic, I could only imagine if this could have happened while I was driving on the freeway going like 60 mph. I drive with my wife, 2 children and a newborn and do not want to put their lives at risk because of this issue going on for a while and nobody seems to do anything about this. Now for some reason something is draining my battery, I already replaced 2 new batteries and the problem still persists. I cant take it to the dealer because its out of warranty and it seems to be too expensive to fix, and im someone that lives by every paycheck and still barely affords to pay this truck with a very serious issue. This really needs to get reported to Chrysler Jeep and needs to immediately be put on recall. My wife does not want to get on the Jeep Grand Cherokee anymore due to all of these issues and complaints going on. I just don't know who to go to.

- Laredo, TX, USA

problem #148

Aug 092014

Grand Cherokee 6-cyl

  • 66,421 miles
On Saturday morning after pulling out of a parking space my car stalled and lost power steering. I put it in park and restarted engine it was fine. Went to other store, parked it and the same thing happened once I returned to leave. When I got home I shut off the ignition switch and after app. 8 seconds I heard a sound coming from behind the fuse box area or at least behind that area. Sounded electrical "vooop, vooop" I also noticed when going up an incline around 30 mph the car had a huge delay, I had to push the gas pedal practically to the floor, and than it kicked in and zoomed off. I felt like I was loosing power and than the car took off on its own! crazy feeling!!! I feel as though the computer that is in charge of the car is out of wrack and the car has become inconsistent to drive because of what could occur next. I also lost brakes this winter while driving due to brake booster failure which eventually became a recall. I was scared then and I'm afraid this incident may result in something bigger and worse. :(

- Randolph, NJ, USA

problem #147

Jul 012014

Grand Cherokee 6-cyl

  • 74,200 miles
Faulty tipm (totally integrated power module) caused the car to not start and/or stall after it was started.

- Atlanta, GA, USA

problem #146

Aug 072014

Grand Cherokee 6-cyl

  • 30,175 miles
The car will not start. The car will crank as if it is about to start and then will not start. After some time, it may start and then appears like fuel was not getting to the engine and then stall. Then when I try to start it again, it would not start. My mechanic tells me it is the tipm. Complaints with the tipm for the 2011 Jeep Grand Cherokee is a well known issue. Feel free to look it up on various online forums. Even the service departments at the Jeep dealership knows that tipm is a common issue with the car. Please initiate a recall of the 2011 Jeep Grand Cherokee for this problem. The tipm controls the power / switching / communications amongst various parts of the car. It is extremely dangerous for anybody to drive this car with a faulty tipm. Thank you.

- Hacienda Heights, CA, USA

problem #145

Aug 052014

Grand Cherokee 6-cyl

  • 39,000 miles
Several attempts were made throughout the day to start my 2011 grand Jeep Cherokee and it would not start, only a clicking noise. I took it to the dealer immediately and the tipm is bad and needs to be replaced. Obviously, my car is only 3 years old and not under warranty now. The part alone is over $900, which seems questionable that something would go bad so quickly on a vehicle and cost so much to repair. Besides the cost, there are so many complaints for the same issue, and even more serious with the engine cutting off while driving. Is someone going to recall this item before someone gets hurt or even killed"???" I purchased this vehicle, and all my previous Chrysler/Jeep vehicles thinking they were safe for my family; now I'm not so sure. Do the right thing and recall the tipm! in addition, I have made several attempts to get the brake booster repaired due to the recall and the parts are still not in. This has been going on for months now.

- New Orleans, LA, USA

problem #144

Jul 172014

Grand Cherokee

  • 57,000 miles
The contact owns a 2011 Jeep Cherokee. The contact stated that it took multiple attempts to get the vehicle to start. The dealer stated that the total integrated control module failed. The vehicle was not repaired and the manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 57,000.

- Oxon Hill , MD, USA

problem #143

Jul 232014

Grand Cherokee 8-cyl

  • 35,000 miles
Bad tipm, no voltage to fuel pump car wont start, car stalls on road. Not sure if air bags will work.

- Lynchburg, VA, USA

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