The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 25 mph, an abnormal odor emitted from the overhead of the vehicle on the driver side. Also, the windshield wipers activated without warning. The headliner above the driver's left shoulder started to emit smoke and ignited into flames. The materials from the ceiling were dropping onto the driver seat and burned the seat. There were no injuries. The vehicle was towed to a storage lot. The manufacturer was not made aware of the failure. The failure mileage was 18,500.

- Washington, UT, USA

My husband was in an accident on a sunny morning with no precipitation or ice involved while driving in a 2011 Jeep Grand Cherokee. He was not speeding or found responsible for this accident. A Chrysler authorized body shop and the insurance company totaled the car based on the steering column, electrical system, the airbags, as well as the seat belts - which we found strange since we drove the car from the accident. It has been over a year now that he has been dealing with the aftermath of this accident - a traumatic brain injury from this small collision, still out to work, having trouble functioning, and trying to get some answers as to how an airbag that deployed at a speed of 30 mph or less can injure someone so much. Fca (which is now Chrysler) is not giving us any straight answers as to whether this case is involved with the tanaka airbag recall situation. Based on their actions we feel that fca doesn't want to pay for/take responsibility for the vehicles that they have inherited from Chrysler. Through our dealings with fca we are learning that they cannot be trusted to do what they say they are going to do. Fca has told us a few different stories about the orc module, airbags, and seat belts, what we have found is that fca is a group of liars and this needs to be looked into by the federal government immediately as fca is directly putting american safety at risk. We were very loyal Jeep customers prior to the fca buyout because of Chrysler's previous track record of safety and their reliability as a company to take care of important issues like these, fca is not following in their footsteps and I hope all who read this that can do something about this will.

- Agawam, MA, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V530000 (electrical system), 14V391000 (electrical system), and 14V154000 (service brakes, service brakes, hydraulic); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The contact had not experienced a failure.

- Bismark, ND, USA

2011 Jeep Grand Cherokee Laredo a P14 recall was received. The consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted.

- North Babylon, NY, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 4/6/15 the consumer stated the recall was completed on March 20, 2015. Updated 04/09/15

- Palm Coast, FL, USA

In October 2014, my Jeep Grand Cherokee stalled without warning three time. There was complete loss of power, no warning lights. I have a push button start and had to come to a complete start, place it in park, and restart. Each time was on a busy street with many unhappy drivers slamming on their brakes. I left the car at the Jeep dealership for two days and they found nothing. The next week, I got the recall. I took it back and they checked with the regional service guy. They changed the tipm pending the "final fix." No more stalls occurred. They then did the "final fix" in January. I had another stall on January 26! I'll take it back with the next recall for god knows what and see what they suggest. I'm not optimistic.

- Pueblo West, CO, USA

2011 Jeep Grand Cherokee. Consumer states he paid for recall repairs but have yet to receive reimbursement. According to Chrysler, the part required to provide a permanent remedy was not available and there was no repair procedure in place. Recall # 14V530000.

- Rome, NY, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V391000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Petaluma, CA, USA

I have received 3 recall notices regarding my 2011 Jeep Grand Cherokee (NHTSA 14V154, 14V530 and 14V391). After receiving notice 14V154 I contacted the local dealership (larry H miller in boise Idaho) and was informed that the parts were back ordered with no date when parts would be available. This information was repeated in September. Having now received 3 recalls I attempted to schedule to have all 3 resolved at the same time. However, when I tried to schedule a service, I'm told that, while parts are available, they will not order the parts until I bring my vehicle in first. When I asked why they stated that they needed the VIN number. However, they not only have my vehicle information on record and I had the VIN available during the call. I asked to complete the service order on the phone and was told it was "policy" to schedule service appointments only when the vehicle is present and only then will they order parts. This dealership has exceeded the reasonable amount of time to complete the repairs and is creating an unreasonable barrier to completing the services.

- Meridian, ID, USA

I've been receiving recall notices on a Jeep I purchase last February (used) on recalls P14, P36 and P54. I continuously call Jeep to have these issues repaired and am told the parts are not available, Jeep hasn't shipped or they just have too many recalls. How do I get my recalls fixed before I do have a crash?? I am concerned.

- Sun Prairie, WI, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V530000 (electrical system) and stated that the parts were not available. The dealer did not give a specific date for when the parts would become available for months. The manufacturer was also contacted. The contact had not experienced a failure.

- Littleton, CO, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified. The contact had not experienced a failure.

- Epson , NH, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V530000 (electrical system). The contact stated that once the vehicle was retrieved after being remedied, it exhibited the same failure as mentioned in the recall. The totally integrated power module failed, which caused the vehicle to stall without warning. The contact attempted to contact dealer, but had not received a return call. The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 3/13/15 updated 9/12/2017

- Point Pleasant, NJ, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V53000 (electrical system) was received in December of 2014. The dealer informed the contact that the part needed to perform the recall remedy was not available and no estimated time for receiving the part was available. The manufacturer was not notified of the delay. The contact had not experienced a failure.

- Queensbury, NY, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Rockaway, NJ, USA

Vehicle would not shut off via push button control, had to engage key then would not turn on via push button control.

- Fort Belvoir, VA, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Racine, WI, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Orfield, PA, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Omaha, NE, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Commerce City, CO, USA