CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
8 / 44
Injuries / Deaths:
9 / 0
Average Mileage:
51,395 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee electrical problems

electrical problem

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2011 Jeep Grand Cherokee Owner Comments (Page 22 of 38)

« Read the previous 20 complaints

problem #325

Dec 212014

Grand Cherokee 4WD 8-cyl

  • 45,500 miles

A D V E R T I S E M E N T S

Vehicle would not shut off via push button control, had to engage key then would not turn on via push button control.

- Fort Belvoir, VA, USA

problem #324

Dec 302014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Racine, WI, USA

problem #323

Dec 302014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Orfield, PA, USA

problem #322

Oct 072014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Omaha, NE, USA

problem #321

Dec 222014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Commerce City, CO, USA

problem #320

Nov 152014

Grand Cherokee

  • 28,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 35 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a private mechanic who stated that the vehicle was functioning as designed. The contact received a notification of NHTSA campaign numbers: 14V530000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The failure mileage was 28,000.

- York, PA, USA

problem #319

Dec 292014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system) however, the part needed for the repair was unavailable. The manufacturer was not notified of the delay. The contact had not experienced a failure.

- Princeton, WV, USA

problem #318

Jun 022014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), 14V530000 (electrical system).the contact stated that the parts were not available for months in order to perform the recall remedy. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the delay. The contact did not experience a failure.

- Spokane, WA, USA

problem #317

Oct 012014

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V391000 (electrical) was received in September of 2014 and NHTSA campaign number: 14V530000 (electrical) was received in November of 2014. The dealer was contacted on multiple occasions and it was informed that parts needed to repair the vehicle were not available and no estimated time for receiving the parts were available. The contact did not experience a failure.....updated 01/12/15 the consumer stated the problem was rectified. 01/15/15

- Burgess, VA, USA

problem #316

Dec 262014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id numbers: 14V530000 (electrical system) and 14V391000 (electrical system).the contact stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Gettysburg, PA, USA

problem #315

Dec 262014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- St. Louis Park, MI, USA

problem #314

Dec 262014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V530000 (electrical system) however the part was unavailable to perform the repair. The manufacturer was not notified of the delay. The contact had not experienced a failure.

- Schenectady, NY, USA

problem #313

Dec 262014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V391000 (electrical system) however the part was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Schenectady, NY, USA

problem #312

Dec 242014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Bloomfield Hills, MI, USA

problem #311

Aug 112014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V530000 (electrical system), and 14V391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

- Sandy, UT, USA

problem #310

Dec 212014

Grand Cherokee 4WD 6-cyl

  • 36,500 miles
Repair of blown front running light reveled defective electrical socket that was overheating and creates a safety fire hazard. Bulb socket badly burned and needs replacement due to faulty part. This is a 2011 Jeep Grand Cherokee 4X4 overland with only 36,000 miles. Repair mechanic described electrical socket as a level 1 safety hazard.

- Greer, SC, USA

problem #309

Nov 122014

Grand Cherokee

  • 26,300 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the exterior heated power mirror failed. As a result, the contact's visibility was impaired when driving. The contact received notification of NHTSA campaign number: 14V631000 (electrical system, visibility) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 26,300.

- Scarsdale, NY, USA

problem #308

Dec 182014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Cary, NC, USA

problem #307

Oct 012014

Grand Cherokee 6-cyl

  • 60,000 miles
I received a recall notice for the totally integrated power module for my 2011 Jeep Grand Cherokee in October 2014. The vehicle now struggles to start almost every time it is prompted to. It usually takes two or three attempts to successfully start after it makes a sort of rev type of noise and even produces an odor which is smelt on the outside of the vehicle. The dealership has told me that the part to correct the issue is currently unavailable, and when it does become available, there are over 20 people ahead of me on the waiting list to be repaired. The recall states that the issue could cause the car to stall unexpectedly which makes me fearful for my, and others, safety being that I drive on the interstate everyday.

- Smyrna, GA, USA

problem #306

Dec 072014

Grand Cherokee

  • 68,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 55 mph, the vehicle decreased in speed and the vehicle stalled without warning. The vehicle was not able to restart. The vehicle was towed to a dealer, who installed a new fuel injector kit and timing belt but the failure recurred. In addition, the contact noticed that there was smoke coming from the hood of the vehicle. The vehicle was towed back to the dealer, who diagnosed that the timing belt shredded and a starter needed to be replaced. The vehicle was included in NHTSA campaign id number: 14V530000 (electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

- Merrick, NY, USA

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