NHTSA Campaign ID : 09E011000 Mfg's Report Date : MAR 31, 2009 Component : EQUIPMENT Potential Number Of Units Affected : 2323 Summary : THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS. Consequence : THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH. Remedy : THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388. Notes : THIS RECALL ONLY PERTAINS TO THULE AFTERMARKET ROOF MOUNTED LOAD CARRIERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV

- Indian Trail, NC, USA

I did receive 2 airbag recalls, I did visit Mazda dealers for repair, they did fixed, and when I checked :result 0 unrepaired recalls.but I received still many recall letters.please review and stop those letters which bother me.I 'm so grateful for your help. Have a good day

- Cupertino, CA, USA

When driving with cruise control on. The highway at 65 mph, I try to turn it off by depressing the brake, the brake is stiff and will not disengage. The only way to disengage is by pushing the on off button on steering wheel.

- Beachwood, OH, USA

Takata recall. When replacing the airbag the airbag light on the dash came on. When taking the vehicle back for second airbag replacement the dealer was notified that the light had come on. The dealer stated that it was a coincidence and had nothing to do with the fact that they had just worked on the system. I wonder if this has been an issue and what is the fail rate of the seat sensor at the time of work being done or if this is a way to recoup money for the service.

- Savannah, GA, USA

2008 Mazda Cx-7. consumer writes seeking reimbursement for vehicle repairs. The consumer requested to be reimbursed for the total cost of recall repairs and towing. The consumer is a licensed mechanic and repaired the lower control arms and the airbag inflator.

- Brownsburg, IN, USA

Takada recall. I have contacted the Mazda dealer in bossier city la concerning the recalls for my vehicle and the dealer still has not resolved the issues.

- Shreveport, LA, USA

Takata recall. The contact owns a 2008 Mazda Cx-7. the contact stated that the air bag warning indicator remained illuminated. The contact received notification of NHTSA campaign numbers: 17V457000 (air bags) and 16V593000 (suspension). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to lannan Mazda (720 rogers St, lowell, MA 01852), but the parts were not available for the repair. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 151,028. Parts distribution disconnect.

- Laren, MA, USA

Also the bearings are recalled. We received two letters from the Mazda recall department, stateing the recalls.

- Richmond, UT, USA

Takata recall and horn and passenger door lock. I took my car in for the suspension recall and air bags to galpin in van nuys ca. I got the car back and the suspension was done but not the passenger air bag. The reason from the Mazda service mgr was since my passenger door is broken ( the lock) he could not open the door so he did not work on the air bag. I can not afford the $200 that it will take to fix and replace my passenger door lock. I feel that I should have my door fixed by Mazda and then do the repair work on the recalled air bag. The door lock just broke on its own and I paid cash for my car brand BMW from galpin. Also I was driving on the freeway and all of a sudden my Mazda emblem in the center of the steering wheel blew off and landed in NY lap!! I was not using the horn. I now have no horn and have looked at the fuse and everything else and no one seems to know what happen here. You can see that my Mazda emblem is broken all the way around this piece"? someone said that since there is an air bag in the steering wheel I need to buy a new steering wheel? really? I am a senior on my social security retirement..I am not able to have these problems fixed at hundreds an hundeds of dollars. However if my air bag has a recall and they didn't fix it since my door lock is broken and they couldn't open the door. What would you suggest I do" please contact me with any info you have at [xxx] or email at: [ xxx] thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?

- North Hollywood, CA, USA

Nov. 2015 I was involved in a accident on I435 in which the airbags deployed which I inhaled the gas, which disoriented me for awhile. After regaining my senses discovered my vehicle was totaled.

- Kansas City, MO, USA

The contact owns a 2008 Mazda Cx-7. while driving various speeds, the driver and passenger air bag indicators illuminated. The contact stated that the driver's air bag indicator began to blink and the passenger air bag indicator illuminated intermittently. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.

- Kissimmee, FL, USA

The contact owns a 2008 Mazda Cx-7. the contact stated that each time the vehicle drove over a bump in the road, the radio independently turned on or off. The contact also stated that the door locks failed to remain locked. The vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 17V429000 (air bags) and 16V593000 (suspension); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown Mazda dealer in columbus, oh and was informed that the remedy part was not available for the repair. The manufacturer informed the contact that they could not do anything about it and did not offer further assistance. The failure mileage was 80,000. Parts distribution disconnect.

- Jackson, OH, USA

Took car to Mazda for airbag recall, replaced airbag but Mazda tells me the actual sensor that tells the airbag to deploy does not work and its my responsibility to fix it. Prior to the recall the sensor did not come up on the dash after the recall I now have a light on my dash and Mazda is telling me its $700 to replace fix and part and labor. Electrical car shorts out all the time, windows, engine, lights work one day not the next when doors open. Car stalls out when driving and system reboots. Other issue is I have spent 7 thousand dollars in repairs on this car. I have black smoke coming out of the tail pipes, ive replaced thousands of dollars in parts. Engine light wont go off. I took it finally to auto zone for a free engine diagnosis to get a print out and now the emissions valves are showing faulty. Its burning 2 quarts of oil about every couple of weeks/monthly basis. Ive replaced motor mounts, coolant/oil parts, air compressor, headlights, bumber, wiper blades, electrical control panels, rocker arms, spoilers that have cracked with weather, the car still needs another motor mount, I now have a knock in the engine like its the lifters and I still have another year on this 5 year loan on this car. I have to keep rolling payments to the back of the loan to keep up with the repairs. Its very frustrating. Ive never had this many problems with any car I have purchased ever!!! even the parts department at Mazda has said what do you expect you purchased a plastic car on wheels. Is there any other people experiencing problems besides myself?

- Clearwater, FL, USA

I got a recall on the air bas but the engine went up first couple weeks I had

- Baltimore, MD, USA

Takata recall. The contact owns a 2008 Mazda Cx-7. the contact stated that NHTSA campaign number: 17V429000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in October of 2016. The dealer (anderson Mazda of Lincoln, 3201 yankee hill rd, Lincoln, ne, 68516) stated that the parts were unavailable. The manufacturer confirmed that the parts were unavailable and would call the contact when the parts were available. The manufacturer offered another location where they would Transport the vehicle to be serviced; however, the contact stated that he had not heard from them since. The contact had not experienced a failure. Parts distribution disconnect.

- Cozad, NE, USA

The contact owns a 2009 Mazda Cx-7. the contact received a recall notification for NHTSA campaign number: 16V593000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (wayne Mazda of wayne, New Jersey) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pequannock, NJ, USA

Takata recall - Liberty Mazda in wakefield MA - just recently purchased a Mazda CX7 and knew there was a recall. Scheduled service and for the recall and took car in July 19th - when picked up they said they didn't have the part (scheduled 1 1/2 weeks in advance) and we had to wait for the recall letter. Called Mazda directly who told us they only needed the VIN. Mazda contacted Liberty and spoke to rob and had them order the part. Scheduled for Aug. 23rd. Liberty said they still didn't have the part and that Mazda (in ca) ordered it from the wrong warehouse (ga) so it may not be in until maybe Saturday. I called Mazda and was informed that the dealer was ordering the part. Just called Liberty Mazda today and got the same story that Mazda (ca) was ordering the part and they saw an invoice there but had no idea when it would be in. I feel that Liberty Mazda is giving us the run around. We already brought the car in once for the recall and nothing happened. Now we keep getting told that a part that was suppose to be ordered on Aug. 17th may not be in until after the 27th? not sure how parts are shipped but I called another local dealer yesterday (Aug 23) who said if he ordered the part that day he should have it by Saturday. This is a safety issue that we have not been able to get resolved since July 19th!

- Reading, MA, USA

Takata recall. The contact owns a 2008 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V356000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with open road Mazda of East brunswick (352 NJ-18, East brunswick, NJ 08816) who stated on multiple occasions that they did not have the repair part. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- South Amboy, NJ, USA

The contact owns a 2008 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called oxmoor Mazda at (502) 894-3425 (located at 7913 shelbyville rd, louisville, ky 40222) where it was confirmed that the parts were not available for the recall remedy. The contact received a recall notice for NHTSA campaign number: 17V429000 (air bags) and stated that an appointment was scheduled for August 22, 2017. The contact stated that she had been waiting for the repairs since 2016 per NHTSA campaign number: 16V356000 (air bags). The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Louisville, KY, USA

The contact owns a 2008 Mazda Cx-7. the contact stated the air bag warning light would illuminate intermittently. The contact took the vehicle to the art hill Ford/Lincoln/ Mazda, located at: 901 West Lincoln highway meryiville in 46410 dealer where it was informed that the VIN was included in the takata recall. VIN tool search was utilized however there was no air bag recall associated with the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

- Valparaiso, IN, USA