This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle has 59,800 miles on it, driving home from work the vehicle started riding really rough and engine started making a knocking sound. Drove it straight to Nissan to have it looked at. Technician called the next morning to inform me it has a bad fan motor assembly. Its is a known issue and parts are on back order for weeks. Nissan is well aware of this issue with the 2015 Pathfinder but still makes the consumer pay all or part of the repair. Only after complaining did I receive an offer to pay 70% of the repair. Although I am grateful for the offer I still do not feel I should be responsible for any of the cost on a known issue of a part being defective. Hopefully they will soon issue a recall and others wont have to go through what I am going through. I am very disappointed in the quality of the product and the cost I will incur to have it repaired.
Radiator fan assembly. My vehicle is at appx 41K miles. A few weeks a loud metallic clanking noise began emanating from the engine compartment. Our mechanic identified the issue as the driver side radiator fan (this model has 2 fans housed in one assembly) hitting the assembly shroud. The bearings have malfunctioned causing the blade to rotate off axis. If the blade shears off or breaks it would likely puncture the radiator assembly which could lead to overheating or fire. Nissan has not addressed this as a recall issue, though there are numerous reports of a similar problem in Nissan owner forums. This whole dual fan assembly must be replaced, but the problem has occurred so often that the assembly is not available. Mine was ordered on Feb 9th. There is no release date for the part from Nissan.
Loss of acceleration after stopping. Pushed the gas pedal to the floor & no response, no RPM change. Pumped gas pedal several times, finally the vehicle responded after almost being hit. My vehicle is an automatic. This has happened several times & always seems to be after breaking. I do not have my foot on the break but it does seem to respond after I switch from break to gas several times as if it is a faulty switch.
When starting from stop ( at a stop sign or traffic light) the vehicle periodically will not accelerate. The vehicle has been in the shop two times now with no change. The first time it was in they did a software update and thought that would correct it, it did not. The second time they said it was because the vehicle was in 2wd and it was wet out. It has happened again with the vehicle in auto and the ground bone dry. I called Nissan Consumer Affairs and started a case. I was told to get a second opinion. The vehicle is unsafe because when pulling into a lane of traffic you may not move for a few seconds ans on coming traffic may not stop.
- Royersford, PA, USA
Search CarComplaints.com for these popular complaint phrases...
My wife and I left our home and drove our Nissan Pathfinder into the city on 27th street going into milwaukee, and our sun roof exploded, showing glass shards down on us with no warning, no rocks, or no debris on the road to be seen anywhere. Our dealer says call your insurance. However after reading several forums, I see the this has happened to other drivers and want to file a complaint. When we went to pick up the car, it still had shards of glass scattered throughout the interior and glass was still laying on the exterior top of the car. We were very disappointed with the dealer and our insurance company on their handling of the incident.
I have to recall that shows on my car fax, but one recall have to parts to replace since May 23,2016. Have only received 1 letter in mail after I call Nissan 1800 number. The second happen today for CO2 sensor. I call and there are no solution in place, I brought this vehicle new and now I feel its a lemon, they even made me replace the brake fluid due to it being black, too early for me if SUV is new. I want to know if lives are in danger why cant I get it replace or get a loaner"?? and what is the government going to do with defected merchandise being sold at high value??"
It started with the dreaded hesitating/jerking thing I have read about Nissan cvt trannys. The dealership stated it was a valve inside the transmission, and not the tranny itself. How is a valve inside the transmission not be a part of the transmission"!?! they needed to replace it and it will take approximately 3 days. They said if it might or might not solve the problem. If after repair, it continues, they will have to replace the whole transmission. I thought Nissan already fixed this cvt transmission issue"
We were driving at 35 miles/hr on a city street and suddenly our sunroof exploded. We heard a loud sound like a bomb went off and we were in shock and suddenly we saw glass shattered all over me my seats and we were in awe. My daughter and wife were in the back as well. We had eyewitness as well who saw this and turned around and came back and asked us we were ok. Then I called the sheriff and they documented this issue. This is a very scary situation and I took the car to the dealership and they gave me a loaner and said we will look into this by contacting Nissan on Monday. We as a family are very scared to get back in the car.
I had slowed to enter a parking lot and as I turned I heard what I thought was something rattling in the back storage area. My wife turned to see what it was and saw that the entire upper rear glass moon roof had shattered into small pieces. I stopped and got out to look at it and the front portion looked as if pressure had pushed the glass up from the inside of the car. Around the area that appeared to have had the most pressure, the glass had a hole with small pieces falling into the rear passenger compartment. The rest of the moon roof was completely shattered but stayed intact. I took the vehicle back to the dealer for replacement of the moon roof. They claimed that they and the district manager had never heard of such an incident, but replaced the glass roof. I didn't realize other cars were having this issue until I saw a report on tv, so I wanted to add my experience to the issue.
A D V E R T I S E M E N T S
- Murfreesboro, TN, USA