Pontiac Grand Am accessories - exterior problems

accessories - exterior problem

8.0

pretty bad

Typical Repair Cost:

no data

Average Mileage:

62,000 miles

Number of complaints:

1 complaints

Most common solutions:

  1. remove dash, reseal, remove seats to clean (1 reports)

Helpful Websites About 1996 Pontiac Grand Am water in rear passenger floor

A D V E R T I S E M E N T S

problem #1

2001Dec 03

(reported on)

Grand Am

  • 62,000 miles

It was annoying to learn that I had a hot tub in the rear passenger flooring but the real pain part came when I tried to deal with Pontiac's Customer Service area. Not only could no one get my name right (another family member also has a Pontiac Grand Am - different year), but I was told that my problem was due to "normal" wear and tear. (Water sheets off of the windshield, gets through a seal and settles in the rear passenger flooring because it is the lowest part of the chassis). I have owned cars with more than twice my mileage and have never encountered this problem before. To add insult to injury, they wanted me to cover the cost because it was "normal" wear and tear - to the tune of $325.

In my estimation, Pontiac does not stand by their product - I would not recommend them to any of my family, colleagues or friends.

Juli L.

Wind Lake, WI, USA

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