windows / windshield problem
9.7
really awfulTypical Repair Cost:
$391.00
Average Mileage:
53,806 miles
Number of complaints:
7 complaints
Most common solutions:
- replace plastic parts of the power window (6 reports)
- replace the entire engine and regulator in the door (1 reports)
Helpful Websites About 2002 Pontiac Grand Am power window stopped working
2007Sep 06
(reported on)Grand Am 3.2L V6
- Automatic transmission
- 74,500 miles
I hadn't noticed any problems with window prior to the regulator going out on me. One day when driving to work I cracked it so I could have a smoke and then went to roll the window up and the ENTIRE window slid down into the door. I thought maybe the window had broken since I heard a crash. I took it in and they said the regulator was broken. The part is about a 200-300 dollar part because you can't buy just the regulator. You have to buy the entire engine and regulator packaged together. I was quoted a few different prices for work. One place told me 400 and another told me 550. The dealership told me it would be about 600 possibly more just for labor for the part and it would take all day to fix. Thankfully the first place I took it to was able to slide the window up and use clips to hold the window up until I could get it fixed. I know for a fact that you can find the regulator itself online reconditioned for about 55 bucks or close to it. A place that normally fixes car windows MIGHT be able to do the work but it's hard to find a place that will do the work and for a reasonable price. Another WONDERFUL GM glitch.
2007Oct 07
(reported on)Grand Am 4 cyl
- Automatic transmission
- 60,000 miles
I think it's f**#ing ridiculous that car manufacturers can use cheap plastic parts on such an important parts of the car...such as...oh...THE F**#ING WINDOW!!!!!!! GM needs to do something about this! We pay enough for the car and now we have to pay almpst $500 for a piece of plastic that is the size of a McDonalds toy!
2007Sep 27
(reported on)Grand Am GT 3.4L
- Automatic transmission
- 53,438 miles
sick and tired of this problem- husband finally learned how to take door panel off and found again for the THIRD time in less than 1 year that those PLASTIC!!! clips were broken. Is there not a way to make something more stable ???? maybe metal????
2007Sep 27
(reported on)Grand Am GT 3.6L
- Automatic transmission
- 46,603 miles
2nd time and this time it bent the regulator so had to replace. had to wait until could find a used one because gm charging over $400 for new one. original guy fixed but really wasn't too happy that had to do this again within months.
2007Sep 27
(reported on)Grand Am GT 3.4L
- Automatic transmission
- 46,603 miles
Really annoying as it happened during the spring and during a rainy season. Took to my autobody guy and was told at first I needed to replace the entire mechanism even though the regulator was working just fine.
2007Sep 04
(reported on)Grand Am GT V6
- Automatic transmission
- 15,000 miles
Both windows have broken twice on this lemon. 3 times under warranty, 1 time out of pocket for app $400.00. And it fell down into the door 200 miles from home in Iowa in Jan... at least I didn't have to roll down the window for Illinois toll booths! Solution... don't use your power windows on your Grand Am in the winter and carry plastic and duct tape in the trunk!! It appears the motor is stronger than the window tracks, if the window might be frozen don't attempt to open it, it will most likely break the tracks.
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A D V E R T I S E M E N T S
2007Dec 14
Grand Am
My complaint is the same as everyone else's, except my plastic pieces didn't break right away. I had been having problems with the window not sitting in its track, and the motor was having problems putting the window up and down, it was moving very slowly. Then there were times when the window wouldn't work at all. Then just this past Friday I was driving home, I went to put the window up and I heard an crack and new something had broken. The motor kept running, but the window wouldn't move.
My husband looked at it when I got home and realized the stupid plastic piece had broken. Apparently the other one had broken a long time ago, which is what caused the slow movements, the strain on the window, and taking the window off of its track. The door panel is now completely ripped off, the window is being held up by duct tape, and it's a mess. Thankfully my husband can fix this problem himself, otherwise I'd hate to see the cost at a dealership. He was able to get both plastic pieces for $50 at a GM dealership nearby. There is not much room within the door panel though to maneuver around, so I'm not sure how much stress or time it's going to take to be able to fix it.
Jennifer P.
Baltimore, MD, USA
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