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NHTSA — Steering Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,556 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Pontiac Grand Prix steering problems

steering problem

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2002 Pontiac Grand Prix Owner Comments

problem #8

Jun 162015

Grand Prix

  • 188,100 miles


Car intermittently stalls from slow speeds (<30 mph) or after starting from a complete stop. Complete and almost immediate loss of motor and power steering making it difficult, if not impossible, to steer. Will sometimes not stay running right after starting. Might take two or three attempts to get vehicle to start. Crank sensor replaced, mass airflow sensor cleaned. No codes or check engine light so no good way to troubleshoot. This is extremely dangerous as it can stall at any time without warning. Will usually start again within a minute but then will stall out again at any moment without warning.

- Royalton, MN, USA

problem #7

May 142003

Grand Prix 4-cyl

  • 32,000 miles
I bought this car used and the warranty had run out and the ignition froze up so I could not get the key out this one day.I played with the key and tried to move the shift lever and it was frozen along with the steering wheel. I left the car alone for about an hour came out and the key came out and everything worked good. Over the years this happened alot and finally I got on the internet and one guy said there is a hole by the ignition switch that you can put a pencil in very carefully and if you move it around it will release the tumbler and key. I did that and put a pencil in there and broke it off and it has worked every time but the steering wheel don't lock and you can take the key out while driving or any time. I talked to GM dealers over the years and they wanted too much money to put a new ignition switch in$500-to $600. I could not afford it. There are hundreds of Grand Prix Pontiac like my year and make on the internet that complained about the same problem. Now this recall conveniently misses the 2002 Grand Prix Pontiac. I'm just lucky I did not have a problem while driving and I don't know if my air bags work or not.

- Eden Prarie, MN, USA

problem #6

Jan 302014

Grand Prix

  • miles
I purchased this vehicle from a lady she was selling it. A couple weeks later I started having problems with the ignition. When I try to turn my car off by turning the key backwards it gets stuck and I have to sit there andand constantly jiggle the key until I'm able to get it to release. This happens about once a week but sometimes twice a day there is even times I can't get the key out so I'm forced to leave it like that requiring a jump the next day. I just want to know if my car is on the recall list for the faulty ignition switch.

- Holt, MI, USA

problem #5

Mar 172009

Grand Prix

  • 42,000 miles


Can not start up again after shut down have to wait till cars cools down.

- Pottsville, PA, USA

problem #4

Nov 012009

Grand Prix

  • 110,000 miles
The steering on my 2002 Pontiac Grand Prix failed.

- Baltimore, MD, USA

problem #3

Aug 152007

Grand Prix

  • miles
For the past two years I have noticed my car steering to the right side from time to time and I was not sure what that could be. It is random. It felt like it was to the right and I could not control it.

- Benton Harbor, MI, USA

problem #2

Sep 012008

Grand Prix

  • miles
I would like to complain about the gear shift assembly in my 2002 Pontiac Grand Prix. For the past six months, I have experienced situations where I cannot get the key out of the ignition once I have put the car in park and turned off the engine. This is a dangerous situation because I can envision one day not being able to get the key out at all. The GM dealer says that the computer is not recognizing that the car is in park. What is the computer shifts gears while I am driving" could this be a computer glitch or defect. I have never had this happen before on any car I have owned. GM says the gear assembly needs to be replaced. Has there been a recall on this gear assembly or other substantial complaints on the gear shift in these cars" the problem is on-going.

- Richmond, VA, USA

problem #1

Oct 202004

Grand Prix 8-cyl

  • Automatic transmission
  • 64,347 miles
While driving and making a left turn the vehicle lost steering. It was difficult to make left turn. Took the vehicle to dealer for repairs.

- Waterville, OH, USA

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