This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Acura MDX. The contact stated that while driving at approximately 2 MPH and depressing the brake pedal, the brakes became stuck or jammed. Later, while driving at approximately 15 MPH, the contact again depressed the brake pedal; however, the brakes failed to respond, remained stuck, and failed to stop the vehicle in an intersection, causing the contact to steer to the right and resulting in a crash with a government dump truck. The driver-??s child informed the contact-??s husband that the brakes were not working. No warning lights were illuminated at the time of the failure. The contact associated the failure with NHTSA Campaign Number 25V391000 (Service Brakes, Hydraulic). The driver's iPhone detected the crash and automatically contacted the emergency contact and the state police. The driver sustained injuries to the knee, head, neck, and back and was transported to the hospital for medical assistance. There was no airbag deployment, fire, or police report filed; however, a police officer and the state police were present at the scene and moved the vehicle before photos could be taken. The vehicle was towed to an impound lot and later to an auto body shop. The local dealer was contacted and confirmed there were no recalls applicable to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 65,000.
Airbags: I was driving on interstate five when traffic had come to a slow stop. The vehicle far behind me not paying attention and hit me going at a very fast speed that forced my car into a box truck in front of me. My car was found to be a total loss. Zero airbags were deployed with either impact. The hood completely crunched and dash broke open inside vehicle.
The contact owns a 2022 Acura MDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Acura MDX. The contact stated that on two separate occasions while driving at various speeds, the brake warning light illuminated. Additionally, while driving at various speeds on the two occasions, the vehicle experienced phantom braking. The vehicle was taken to a dealer where it was diagnosed that a software update for the side air bag sensors was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
- Springfield, MO, USA
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- Windsor, CT, USA