hardly worth mentioning
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
59,473 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Audi Q5 engine problems

engine problem

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2011 Audi Q5 Owner Comments

problem #9

Mar 082013

Q5 4-cyl

  • 95,000 miles


The contact owns a 2011 Audi Q5. The contact stated that a large quantity of oil leaked and caused the timing chain to fracture. The vehicle was towed to a dealer where it was diagnosed that the entire engine needed to be rebuilt. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. Updated 12/20/16 the consumer stated the engine had to be rebuilt, due to an oil leak. Also, at 98,000 miles the timing chain broke. Updated 12/21/16.

- The Villages, FL, USA

problem #8

Aug 302016


  • 110,000 miles
The contact owns a 2011 Audi Q5. While driving approximately 35 mph, the vehicle jerked and would not restart. The check engine indicator illuminated. The vehicle was taken to a local dealer where it was diagnosed that the timing chain tensioner needed to be repaired. The manufacturer was not made aware of the failure. The failure was not remedied. The failure mileage was 110,000. The VIN was not provided.

- Wilson, NC, USA

problem #7

Mar 282016


  • miles
After my Q5 has been in the service department 3 times for the same issue broke down on a very busy highway with my small child on board. My Audi advisor told me to try to bring it to the dealer. We did not make it. Car had to be towed. After 2 weeks, I was advised I needed a new engine at the cost of $14,700. This is after it had been fixed several times before for the same issue. Secondly, it has a recall that has been published and Audi's response to me was the recall repair is not available yet. They are however are working with takata to produce replacement parts. So, again they are jeopardizing mine and my families safety. And the oil consumption is ridiculous. No vehicle should use a quart of oil every 1000 miles. This is an unacceptable company and their responses are all scripted.

- Wolfe City, TX, USA

problem #6

Sep 132015


  • 67,000 miles


The car has always had proper maintenance and care. This can be documented with Audi of huntsville al. No warnings or indicator lights were present. The car was parked and about 15 minutes later a passerby came into the restaurant in which we were dining saying a gray Audi was on fire. Owner of restaurant tried to use handheld fire extinguisher to the front grill. No luck as it immediately melted the hood and engulfed the whole car in flames. Took firemen 30 minutes to put it out. They had no idea of cause but speculated electrical as the source.

- Murrells Inlet, SC, USA

problem #5

Feb 282014


  • 21,000 miles
The vehicle was purchased with 20,000 miles and has been burning oil since. The car is under warranty and has gone through the manufactures oil consumption test, both 1 and 2 which they are saying barely passed. The car is continuing to burn oil and has gone through phase 1 again for the second time and am being told it passed. Audi states an oil change is good for 10,000 miles and here I am at 7,000 miles having to put oil in it and taking my car to the dealership every few months to test it.

- Fall River, MA, USA

problem #4

Oct 022012


  • 26,281 miles
The Audi 2.0T engine is known to have issues with significant oil consumption. The car has been at Audi with this issue several times. During other service visits I have mentioned to the Audi dealer that the car burns a quart of oil every 1000-1200 miles. Audi claims that this is part of the engine design in order for it to give better fuel economy. This is clearly not true. I have friends with Audi equipped with the 2.0T engine and they have zero oil consumption. There are multiple online blogs with other Audi owners complaining about this issue. It is clearly something that Audi should be forced to issue a recall to resolve the matter.

- Ridgefield, CT, USA

problem #3

Apr 142014


  • 55,975 miles


I purchased a certified preowned Audi Q5 last March 2013. The vehicle was running fine. No problems or concerns. I took the vehicle to an Audi dealer in February 2014 for an annual service and also in March 2014 for my yearly inspection/emissions testing. On April 2014, I had loss the vehicle due to an unknown fire that had started in the car. Yes, my car was engulfed in fire! prior to this fire, I had no problems or messages on my dashboard or smelled smoke while I had drove the car. The car was running fine up until that day. I have no idea what happened to my vehicle. The insurance company had investigated this vehicle, and they stated that arson was not the blame for the fire. They R/O an electrical issue that might of been the cause of the fire. The insurance company had also researched recalls and manufacturer defects, and they claimed there were no issues. I am completely stunned about this incident. The car was parked all day, and I just can't believe out of nowhere that the car had caught on fire. I've been in contact with the dealer where I purchased the vehicle, and they are as shocked as I am about what happen. Hopefully, I'll get an explanation as to why the vehicle had mysteriously caught on fire.

- Philadelphia, PA, USA

problem #2

May 282014

Q5 4-cyl

  • 67,000 miles
Vehicle is burning and consuming oil. I take to dealer for oil changes and last one indicated great. Every 4 days I have to put a quart of oil in the truck. I only have 67,000 miles and no warranty. Audi isn't taking responsibility for the car. And there are no bulletins or recalls from Audi although I've read numerous post about oil consumption in the Audi Q5.

- Seattle, WA, USA

problem #1

Mar 242014

Q5 4-cyl

  • 93,000 miles
Less than 1 yr after I purchased my vehicle, I began having problems with oil consumption. I took it to the dealer and they did oil consumption test and replaced crankcase breather valve and front main seal & ECM update. High oil consumption continued, dealer stated that it was acceptable as long as it was 1200 or more per 1/4 qt of oil. I have complained several times and dealer says it is normal for the car. Now, I am past my warranty and the car is consuming 1/4 quart oil to 760 miles. After some research on internet found that many people are having issues with the oil consumption on this vehicle and the auto maker is not addressing the issue. Others had pistons and rings changed to resolve the issue. Currently, I am spending an extra $90 a month on oil. I have had many issues with this car and see that this model year is riddled with issues. I also had issues with fuel injectors after receiving notice that it was highly unlikely that my car would have such an issue and after 3 returns to the dealer they finally acknowledge that it was a fuel injection issue and replaced them.

- Jackson, NJ, USA

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