This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Audi Q5. The contact was not made aware of NHTSA campaign number: 17V298000 (fuel system, gasoline) until after the vehicle was purchased. The contact was unable to determine if there may be a stop sale of the vehicle due to the dealer (Audi North austin, 12971 pond springs rd, austin, tx 78729, (844) 473-2985) and manufacturer being unable to determine when the remedy and repair parts would be available. The contact received no written notice of a manufacturer recall. The service center manager sent an E-mail a month after the vehicle was sold and the contact was waiting on a solution from the manufacturer. The contact was not experiencing a failure. Parts distribution disconnect.
- Austin, TX, USA
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- Austin, TX, USA