9.3

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,523 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Audi Q7 suspension problems

suspension problem

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2017 Audi Q7 Owner Comments

problem #14

Nov 082023

Q7

  • miles

A D V E R T I S E M E N T S

Rear suspension spring failure on both sides at 54k miles. Happening across many Q7s. Can result in a serious accident due to loss of control especially if towing a trailer. Audi is aware of issue and has revisioned the spring parts. Consumers in states without annual inspections can be driving very dangerous vehicles due to the defective springs without knowing. Should be recalled.

- Getzville, NY, USA

problem #13

Nov 022023

Q7

  • miles
2017 AUdi Q7 shares the same rear coil springs with the Volkwagen Atlas. There has already been a recall for the Atlas (18V-904), but none for the same issue with the Audi Q7. Volkswagen Atlas vehicles included in this recall may been manufactured with rear coil springs of certain production batches using a material that does not meet specifications as well as rear coil springs from production batches made with Vanadium material from one subsupplier with incorrect process parameters. The potentially affected vehicles were identified by tracking suspected parts batches using this material. The affected VINs are not sequential since some batches were built using correct raw material.

- Chanhassen, MN, USA

problem #12

Sep 222023

Q7

  • miles
I brought in my car to Audi of Peabody for routine service at approximately 62,000 miles. I was told both rear coil springs were broken. The car, purchased new in July 2017 has been routinely serviced at the dealership. There were no warnings on the vehicle. The dealer said this is a common failure for the Q7 and not covered by warranty or recalls. Checking user message boards of other owners with Audi Q7, apparently this is very common and seems potentially to be a faulty component. I have owned many vehicles for extended periods of time (more than 7 years each) and this is the first car that I'm told is a common failure. Sudden suspension failure appears to be a safety hazard.

- Reading, MA, USA

problem #11

May 142023

Q7

  • miles

A D V E R T I S E M E N T S

2017 Audi Q7. Both rear coil springs are broken. The car is garage kept with 45000 miles.

- Ebensburg, PA, USA

problem #10

Jul 242023

Q7

  • miles
Took 2017 Q7 to dealer to check brakes. Dealer found both rear coil springs broken. Will cost $2k to replace. Searching internet I find many examples of this same safety related failure. The VW ATLAS with the same frame does have a recall for this issue. Why is the Audi not included. I have the inspection video and will attempt to add here. https://video.37483.net/timeline/jIbOXv5hceWTRPJn

- Chagrin Falls, OH, USA

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problem #9

Aug 192022

Q7

  • miles
Both rear suspension springs broke at approximately the same spot. I am not sure when they failed. I do recall when I was driving at about 15MPH in August I heard a loud bang and checked the outside of my car to see if maybe something had hit my car. You cannot see the suspension springs when you look under the car. When I had my annual NYS safety inspection the mechanic showed me the broken springs and I failed inspection until I obtained new springs and mounting plates. Audi service (New Rochelle NY) informed me that it was unsafe to drive the car until the springs were replaced. I had the springs replaced by Mavis tire center. The springs that failed were inspected by Audi and Mavis tires after they failed and I have the parts if an inspection is required.

- Rhinebeck, NY, USA

problem #8

Nov 212022

Q7

  • miles

A D V E R T I S E M E N T S

I was driving down a well paved road obeying the speed limit of 35MPH when a loud bang startled me. There was nothing in the road, and I checked my rear view mirror to confirm and there was nothing in the road. The car started handling a little differently. I brought it to the dealership and they told me both rear springs had broken. The vehicle only had about 70K miles on it. It could have severely affected the car's driving and could have put driver, passenger or other cars in jeopardy. There were no warnings at all.

- Boxford, MA, USA

problem #7

Sep 232022

Q7

  • miles
Rear coil spring broken- both sides water pump leaking at 70K miles

- Warners, NY, USA

problem #6

Dec 012022

Q7

  • miles
Both rear coil springs were found rusted and broken by Audi dealer and need to be replaced. Car shouldn't be driven since both broken coil springs are just resting on the lower control arms. Quoted $2,171.05 before tax and shop fees.

- Morristown, NJ, USA

problem #5

Aug 062022

Q7

  • miles
My SUV has 40073 miles. During a dealer inspection it was found that its rear passenger side coil spring broken and damaged upper-lower spring mounts. It is going to cost about $2000. Also did some internet search that this has happened to others. The SUV being at lower mileage, I feel that this part is defective and safety issue, and Audi should correct the situation. x4con.xtime.com/mediamicrosite/?&webKey=hoffmanaudieasth&bx=461062&bx1=461062&token=t34KOydJ1vr_1ARLXX

- Bolton, CT, USA

problem #4

Mar 182022

Q7

  • miles

A D V E R T I S E M E N T S

After coming to a park after driving, a loud bang noise was heard from the rear of the vehicle. It was not an impact with another vehicle. When I got home I took off the rear right wheel and found that the lower part of the coil spring had sheared and broken. It looks like some corrosion was inside the metal. I called my Audi dealer service and he had not heard of anything like that happening.

- Orange, CT, USA

problem #3

Sep 132019

Q7

  • 10,000 miles
After 10K miles we started noticing abnormal wear on the outside of the tires. I have the 18" Goodyear runflat tires. The tires are chunking severely posing a serious safety concern for my family. Audi has a tsb for the same condition on the 20" tire. I do not know why the do not cover the same condition on the 18" tire??

- Mission Viejo, CA, USA

problem #2

Oct 042016

Q7

  • 4,621 miles
At slow speed 10mph, every time you turn the steering wheel the front suspension makes a clicking, popping noise which is very annoying and don't know if its safe to drive, the front suspension might just pop out.

- Irvine, CA, USA

problem #1

Oct 012016

Q7

  • 6,700 miles
2017 Audi Q7 excessive brakes noise (squeaks/screech) fiction material issues between rotor/pad - continued use causes heat spots - rotors to become out of round vibration issues loss of braking. At aprox. 5K miles vehicle started to have abnormal brake noise when pulling out of driveway. After short time got progressively worse and has cause further damage and manufacture does not have a fix for this issue. Suspension issues- grinding - strut noise- mostly noticeable when going into drive way turning into garage. Abnormal wear on driver-side tire exterior trim coming undone around windows- quattro molding coming undone catching passenger door can not get passenger out of passenger rear.

- Santa Clarita, CA, USA

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