This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000 BMW 323I. The electronic locking system failed. When this failed it locked with family in the car. Went to use the button to unlock the doors and they would not unlock, therefore, went to use the handle to open the door and it would not open. Had to get family out of the back seat from the windows. Took vehicle to a mechanic, and he said the electronic locking system failed. The car was going into the BMW shop on Friday. Cannot drive this car with the doors still locked. E-mailed the manufacturer this morning about the problem.
- Hartsdale, NY, USA
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- Hartsdale, NY, USA