really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
86,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 BMW 323 transmission problems

transmission problem

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2000 BMW 323 Owner Comments (Page 1 of 11)

problem #219

Sep 012010


  • miles


My 323I has the reverse gear is broken..... found this from noreverse.org. Cost me 3K to fix.

- Ashburn, VA, USA

problem #218

Jul 182011

323 6-cyl

  • 111,000 miles
With no warning, no indication on dash, no previous problem, car would not back up, fortunately, I was in my own driveway and not in a precarious situation. 2000 323I automatic trans 100000+ mi dealer serviced since new, "lifetime fluid" no way to check fluid level, dealer says"fluid low clutches burned" "?? lifetime fluid. I suspect and will check to find broken clutch drum so common to this trans as indicated in the many websites dedicated to this trans literally, hundreds perhaps thousands of similar complaints are on line how many not reported? this is a dangerous defect as well as an obvious engineering failure that has nothing to do with the owners failure to service this vehicle or check the fluid level- in fact -the owner has no way to check the fluid level. Why has NHTSA not forced the manufacturer to address this potentially deadly defect ? are we waiting for another "' pinto" series of disasters"

- Springville, CA, USA

problem #217

Jul 172011


  • 62,155 miles
Just yesterday my reverse went out on my wife's 2000 BMW 323I without warning. After doing a bit of research I am shocked to find that this is a common problem for BMW's of this era. This car only has 62,000 miles on it and has been cared for extremely well. I was also shocked by the amount of complaints associated with this problem and that BMW chooses to do nothing about it in the form of a recall. I have been a proud BMW owner and was a huge fan of the product. Lexus/infiniti here I come. Let's hope that BMW does the right thing and helps those of us suffering from a sub-standard product.

- Winona, MN, USA

problem #216

May 222011


  • 147,000 miles


The contact owns a 2000 BMW 323ci(na). The contact stated the gear shift selector would not shift into reverse. The failure recurred intermittently. The vehicle was not diagnosed or repaired and the manufacturer was not made aware of the problem. The approximate failure mileage was 147,000.

- Atlanta, GA, USA

problem #215

May 172011

323 6-cyl

  • 55,134 miles
BMW 323I 2000 at 55tou miles suddenly it will not reverse to my garage. I research the internet and found out there hundreds of people complaining of no reverse in their BMW. I called the BMW executive office in New Jersey [xxx]but not willing to do anything. I also mentioned hundreds of unhappy people on the website but still will not give assistance. With many BMW owners complaining no reverse on their car this should been recalled because of defective transmission. Here is the website of unhappy BMW owner's....www.noreverse.org/complaints_2009Q3.html.. I appreciate it so much and other owners if you help us make BMW recognize 'defective transmission-automatic). Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chicago, IL, USA

problem #214

Feb 052011

323 6-cyl

  • 120,000 miles
I have a 2000 BMW 323ci and the reverse gear stopped working all of a sudden. Sometimes it comes back and starts working again, but then it stops working again. I went to a transmission shop and they said it would cost about $3000. BMW said they did not know about this problem and that I needed a new transmission. Please help!

- San Juan, TX, USA

problem #213

Mar 162011

323 6-cyl

  • 97,376 miles


I purchased a 2000 BMW 323I on Tuesday March 14 from a private owner who had meticulous records of maintenance and vehicle only had 97K miles. Two days later, the "reverse" went out but the other gears were fine. I took the car to a mechanic and said that I would be needing a new transmission. The BMW dealer is going to charge me $7000 to fix. I have only owned the car for 2 days and now is not drivable. I went online to search if this was a common problem and was astonished to see hundreds if not thousands of complaints about the same exact problem for the same make and model vehicle. Bmwna is not doing anything about this. This is clearly a transmission defect and should be recalled.

- Romeoville , IL, USA

problem #212

Jul 232009


  • 90,000 miles
BMW 2000 323I. The reverse went out with no warning. What the heck" how does this happen in mass with no recall from BMW. How have they gotten away with this in the usa"

- 27705, NC, USA

problem #211

Mar 102011


  • 138,000 miles
2000 BMW 323I transmission just stopped going into reverse. Forward gears work fine.

- Bensalem, PA, USA

problem #210

Mar 062011

323 6-cyl

  • 98,500 miles
No reverse, transmission does not engage reverse gear.

- Salinas, CA, USA

problem #209

Mar 062011


  • miles


My 2000 323I BMW won't go into reverse.

- Kirkland, WA, USA

problem #208

Feb 122011

323 6-cyl

  • 140,000 miles
I own a 2000 323I w/140K miles. I pulled into a convenience store (head in). Upon leaving, I put my car into reverse and nothing happened. I thought maybe I accidentally put it in neutral, but no. So I put it back into park, turned the car off and removed the key. I tried again with the same result. It would not go into reverse. Drive worked just fine. There was no warning whatsoever. No lights, sounds, or indication that anything was wrong. I am really ticked off. I had to get pushed back and then I could drive off. Recall please.

- Lexington Park, MD, USA

problem #207

Jan 152011

323 6-cyl

  • 89,528 miles
Reverse stops working without warning.

- El Cajon, CA, USA

problem #206

Jul 152009

323 6-cyl

  • 96,000 miles
Car does not go on reverse. Drive it for about 5 miles or so and the reverse works. Leave it turned off and most of the time, the reverse wont work again.. it's frustrating.

- Huntington Beach, CA, USA

problem #205

Dec 072010


  • 50,000 miles
We brought our daughter a 2000 323I BMW, a few weeks after purchasing the car the car will not shift into reverse. This was a gift and our daughter was so happy, we spent a good amount of money on this car, it is in excellent condition, only has 50K miles and was garage kept and was never drove in the winter, and now it is sitting in the garage and cant be driven. I would like to become a member of a class action, this is a issue that has been going on for years, a dn BMW needs to recall the cars and fix the problem. Our daughter is so disappointed she cant drive her car. The BMW dealer that looked at the car said it was going to be $4800 for the transmission and they can not guaranteed that the new transmission will not do the same thing, and I don't want to have it fixed and it do it again and have to keep repairing the car. I know after all of this I will never buy another BMW. If anyone knows a classaction suit please email me at [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Nevada, OH, USA

problem #204

Dec 072010

323 6-cyl

  • 155,000 miles
My daughter has an 2000 BMW 323I, she got into it to go to class and it will not go in reverse. I know this is not new, just that the NHTSA and BMW are acting as though it has never happened before. It is shocking how many times this has been reported and nothing is being done about it.

- Myakka City, FL, USA

problem #203

Nov 252010

323 6-cyl

  • 170,139 miles
BMW 323I sports wagon is not going to revere.this car has infamous zf5hp-19 transmission fail on the way to college.the car is 2 month old.

- Pacific, MO, USA

problem #202

Oct 012010

323 6-cyl

  • 100,000 miles
I have a 2000 323ci BMW and all of sudden my reverse stop working for no reason at all. I been up to date with my taking care of it and one day it just stop working, the reverse just doesn't do nothing, I haven't done anything to try to correct it because simply is to much for me the cost for it is 4,000 dollars and I just don't have the money to do it, I feel its not fair what BMW has done, with this problem that BMW 3 series are suspect on doing. I read online this is a common problem with certain bmws and I'm wondering why BMW hasn't issued a recall since this is a safety issue as well as an identified common problem.

- Baldwin Park, CA, USA

problem #201

Oct 052010


  • 155,967 miles
My 2000 BMW 323I at times will not go into reverse. My car has approximately 155,000 miles. I did take it for repair and was given an estimate of about $5000 to replace my transmission. With all the complaints that I have seen with this particular problem with these cars BMW should definitely do a recall and offer to replace these faulty transmissions.

- Rocky Mount, NC, USA

problem #200

Aug 152010


  • 109,156 miles
I am the original owner of 2000 BMW 323I with 109K miles. One fine day the reverse gear on the car just stopped working without any warning or noise. I took the car to the BMW dealership who did the diagnostic and told me there's a transmission failure and that the new transmission will cost $5,880. I then went online and found a site "noreverse.org" and was shocked to see numerous BMW owners reporting the same issue. I called BMW customer relations and they refused to offer any assistance nor did they own up to the problem, stating that it's out of warranty. Given the number of complaints received by NHTSA (175 as of September 5th, 2010 for "2000 323I" under the category of "power train automatic transmission") and a huge number of complaints listed on "noreverse.org" and other consumer sites, BMW ought to have done a recall of these defective transmissions (zf5hp19) and set an example for a responsible global brand they stand for.

- Longmont, CO, USA

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