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10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
22,680 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 BMW 325 seat belts / air bags problems

seat belts / air bags problem

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2002 BMW 325 Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #20

Sep 012014

325 6-cyl

  • miles

A D V E R T I S E M E N T S

2002 BMW 325I. Consumer writes in regards to front passenger airbag recall and lack of parts.

- Oxford, MS, USA

problem #19

Feb 272015

325

  • miles
The contact owns a 2002 BMW 325ci. The contact received notification of NHTSA campaign number: 13V172000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Miramar, FL, USA

problem #18

Sep 012014

325

  • miles
The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign number: 14V428000 (air bags); however, the part to do the repair was unavailable. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

- Sharon, PA, USA

problem #17

Feb 042015

325

  • 116,300 miles

A D V E R T I S E M E N T S

Driving to work this morning, the passenger airbag above the door erupted. My vehicle was not hit by anything. I have no damage to the outside at all. I need to know how this airbag recall affects me, because it talks about in the event of a crash...and I wasn't in a wreck of any sort.

- Lafayette, IN, USA

problem #16

Jul 102014

325

  • miles
The contact owns a 2002 BMW 325I. The contact received notification of NHTSA campaign number: 14V428000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.

- 6115 Costa Brava, CA, USA

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problem #15

Sep 012014

325

  • miles
Message: Hi, there was a safety recall on air bags. We own a 2002 BMW and our vehicle is also included in this recall. We contacted our local BMW dealer (niello BMW at sacramento, ca) several times but they said they don't have the parts to replace. How long do we have to wait ? thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sacramento, CA, USA

problem #14

Sep 022014

325 6-cyl

  • miles

A D V E R T I S E M E N T S

Contacted in September of 2014 regarding recall for defective air bags. Dealer scheduled repair in September, but when we showed up for our appointment we were informed there were no air bags. We have called 4 times since then and told a shipment was coming in and we would be contacted. The last (#5) still no airbags, probably sometime in January.

- Mckinney, TX, USA

problem #13

Dec 012014

325

  • 140,000 miles
The contact owns a 2002 BMW 325. While the vehicle was parked in the driveway, the contact discovered that the driver side air bag deployed and evidence of a fire was present. The contact indicated that the dashboard was melted and burn marks were present throughout the cabin of the vehicle. The front windshield was shattered and the ceiling panel was burned and hanging down. The vehicle was not diagnosed or repaired. The failure mileage was 140,000.

- Rochester, NY, USA

problem #12

Sep 012014

325

  • 110,000 miles
The contact owns a 2002 BMW 325ci. The contact stated that the air bag warning indicator was illuminated. The vehicle was taken to an independent mechanic who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact received NHTSA campaign number:14V428000 (air bags) and believed the failure was related to the recall. The approximate failure mileage was 110,000.

- Baltimore, MD, USA

problem #11

Jun 162014

325

  • miles
The contact owns a 2002 BMW 325I. The contact received a notification for NHTSA campaign number: 14V428000 (air bags). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.

- Fan Mateo, CA, USA

problem #10

Jun 102014

325 6-cyl

  • 80,000 miles

A D V E R T I S E M E N T S

The BMW dealership in san francisco keeps cancelling my appointments for my airbags to be replaced. I have been waiting since June. They cannot offer any assistance to helping me get my airbags replaced.

- San Francisco, CA, USA

problem #9

Oct 202014

325

  • miles
The contact owns a 2002 BMW 325xi. The contact received a notification for NHTSA campaign number: 14V428000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Peabody, MA, USA

problem #8

May 232014

325

  • 80,000 miles
The contact owns a 2002 BMW 325. The contact stated that another vehicle crashed into the rear of the vehicle. The air bags failed to deploy. The contact was unconscious immediately after the impact. The contact was taken to a hospital where he sustained bruising on his neck, the shoulders and a severe concussion. A police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was 80,000. The VIN was not available.

- Jersy City , NJ, USA

problem #7

Mar 212013

325 6-cyl

  • 136,492 miles
I was driving the car and my wife was a passenger in the front seat. Another car hit our car on the front driver side deploying both front airbags. I had back injuries and my wife lost vision in both her eyes. She is still not able to see even though she had several surgeries at mayo clinic in rochester, mn. Every surgeon she has seen has said that this is the worst airbag injury they have ever seen. Updated 09/17/14..updated 10/01/14 updated 01/26/15. Updated 02/4/2015

- North Oaks, MN, USA

problem #6

Dec 192013

325 6-cyl

  • 39,000 miles
Out of the blue the airbag light came on. I became concerned and did not want to drive it- I didn't know why or what to do about it. The light stays on constantly and never goes out. I had an auto mechanic look at it but he had not knowledge of what it might be. I continued to drive the care and the light remained on. I wasn't driving it everyday so I was not worried very much. But I had read about a recall of some BMW's were having problems with their airbags and I thought that could be it. I am going to get to the bottom of this problem as that seems to be the only problem I have been experiencing with my car, hope this works out and it can be repaired as it is a safety issue and how would I know if the airbag will deploy if I should need it for protecting me and my family.

- Sherman Oaks, CA, USA

problem #5

Jun 222014

325

  • 130,000 miles
Was driving on a cloverleaf ramp in baton rouge, la. (hwy 61 & Florida blvd.) when passenger side air bag deployed causing me to veer to the right. I then hit a drain on the curbing and blew out both right side tires and bent rims. Outside temp was 90* with no rain. ( not sure of exact vehicle mileage B/C car is in shop) I can get pictures if needed.

- Lutcher, LA, USA

problem #4

Jun 012005

325

  • 50,000 miles
Airbag light has been on for the last 7 years. BMW pensacola and century BMW greenville, SC have been unable to fix this problem after many visits and $1000. In repair charges. BMW pensacola said they did not know what else to do and would not refund my charges. Century BMW wanted me to pay $775. To try to change a computer part that they did not know would fix it. They refuse to say if the airbags will work during an accident. BMW of North America says it is a dealer problem.

- Inman, SC, USA

problem #3

Sep 012011

325 6-cyl

  • 138,000 miles
My air bag light came on and will not go off. I know someone else who has the same make, model and year as I do and they told me that their air bag light is on as well. I am afraid that if I were involved in an accident my air bag will not work. I feel that this could definitely be a safety issue and should be resolved immediately. Thank you for your time and consideration in getting this issue resolved.

- Durham, NC, USA

problem #2

Mar 202008

(reported on)

325

  • miles
Information on seat belt system for a 2002 BMW 325I. Consumer states that she has encountered problems with the driver side seat belt and air bag. She states that the light came on and stayed on was repaired and problem recurred.

- Carmichael, CA, USA

problem #1

Sep 172004

325 6-cyl

  • Automatic transmission
  • 33,000 miles
Inadvertent deployment of my driver side airbags. I was driving on highway at approximately 50 mph (due to rain) and my airbags deployed. I was able to safely pull over to side of road. Tire was blown out and there was some damage to bottom of car from debris, but it is unclear if blowout and debris damage happened before or after airbag deployment. Either way, there was no impact with any object that should have caused this deployment. My car has not been driven for nearly 4 weeks now and it should have only needed a tire replacement. Any other damages could have been fixed in my own time, but car is not drivable B/C of airbag deployment and repair costs are very high.

- Warren, OH, USA

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