This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Heated seat caught fire, burning through thick leather upholstery. 2005 BMW X3, 36,000 miles. Not repaired, out of warranty, BMW only willing to pay for half of replacement, consumer cost 700 dollars.
My drivers seat burned a hole through the leather and singed my pants. Almost caught on fire and I almost lost control of my vehicle. The car filled with smoke and I now have a pea sized hole in my seat. The heating element apparently has shorted out inside the seat. I read there have been other occurrences of this on these vehicles on some of the websites but there is no recall out, but there should be. This is extremely dangerous. Occurred on 12/31/2009 on my bmx X3 2005. I called the dealer and they said the seat would need to be replaced at my cost of $1500.
- Clayton, IN, USA
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- Clifton Park, NY, USA