This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In May 2022, BMW of Bellevue performed recall service on my BMW X3 with a car wash. Within miles of leaving the dealership, the car displayed a warning "Passenger restraint system: malfunction. Continue wearing safety belt. Consult nearest service center." My understanding is that the airbag will no longer deploy in an accident, posing a serious risk to my family. Both BMW of Bellevue and Eastside Bavarian have confirmed the issue. Eastside Bavarian confirmed that the defect could have been triggered by the dealership's service. BMW of Bellevue denies responsibility, and has quoted $3k to repair the airbag. Based on internet searches, this error message is a frequent defect in BMWs. Attached is a photo of the error message and two invoices from BMW of Bellevue: the first is for the recall and the second is for their inspection of the fault.
The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,482.
After a collision, the driver side airbag exploded and a large piece of metal was projected from the airbag and into the driver's lung. The surgeon removed a gold colored disc from the drivers lung. (See Photo) Further, the driver had a large laceration to their chest and shoulder that appears to be the result of shrapnel. (See Photos)
The contact owned a 2014 BMW X3. The contact stated that while driving at approximately 35 MPH, she lost control of the steering wheel, the vehicle suddenly jerked to the left, and she crashed into a cement light pole. The Chassis Stabilization warning light was illuminated intermittently. The driver's side air bag had deployed. The contact stated that she hit her head on the steering wheel but had declined medical attention. A police report was filed. The contact made a local dealer aware of the failure; however, the vehicle had not been taken to be diagnosed or repaired, and the contact was informed the VIN was only included in an emissions recall. The contact stated that the OBD monitor was removed when the vehicle was previously impounded. The vehicle was towed to a tow yard and was deemed totaled. The manufacturer was made aware of the failure. The failure mileage was 74,526.
My vehicle has the ' defective takata airbag ' and BMW refuses to recall and replace the airbag.. they would rather pay damages after the fact then correct the problem !
The contact owns a 2014 BMW X3. While driving at approximately 55 mph, the brakes failed to respond causing the contact's vehicle to crash into the rear of another vehicle. The air bags did not deploy. A police report was not filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. On another occasion, when the brake pedal was depressed, they failed to respond and caused the vehicle to crash into the rear of another vehicle. A police report was filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 15,000.
A D V E R T I S E M E N T S
- Bellevue, WA, USA