Passenger airbag possible failure. Passenger airbag has been turned off by the vehicle.

- Riva, MD, USA

2016 BMW X3 xdrive28 I I pulled into a friend's driveway and applied the brakes approximately 2 feet from the closed garage door. My car "leapt " into the side of the house, then careened into the garage door. The car accelerated with such force that both airbags were deployed. I am sure that I did not hit the accelerator by accident. At the close proximity to the garage I could not have accelerated to cause such a violent crash that deployed the airbags. My car was declared a " total loss ". this was one of the more frightening experiences of my life. It all happened in a split second. I am thankful that I was not in traffic.

- Cardiff, CA, USA

I had pulled into a parking lot traveling very slowly then turned left into a parking space with my foot on brake but just before coming to a complete stop the car suddenly surged forward at great speed, leapt over a concrete "log" designed to stop a vehicle and crashed into a concrete wall 3 feet in front of the car. My first reaction was to lift my foot from the pedal thinking I had depressed the accelerator in error, however the car increased speed and I just had time to glance down and ascertain that my foot was on the brake before the car plowed into the wall, deploying the air bags. The whole incident was over in 2 - 3 seconds and the car was perfectly aligned in the parking space except for the front wheels being the wrong side of "log". the X3 was not drive-able and was towed on a flatbed to the BMW service center and subsequently declared a complete write-off by the insurance company. I am horrified by the fact that many car manufacturers are aware of this sudden unintended acceleration problem yet, because it is difficult to prove, usually put all reported incidents down to operator error, therefore absolving them of responsibility. My insurance company is not investigating the cause, neither is BMW. Why is that? is it going to take a fatality before something is done to rectify this very real problem. Below is the contact details for the chubb claims examiner who is willing to share his report and photos should NHTSA decide to investigate. Sam jackson 800 432 2482 ext 0860 sam.jackson@chubb.com claim # 77140147

- Greenwich, CT, USA