The contact owns a 2019 BMW X3. The contact stated while driving at an undisclosed speed, the seat belt warning light illuminated. After restarting the vehicle, the vehicle seemed to return to normal functionality however, the failure had become a regular occurrence. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 36,000.

- Atlanta, GA, USA

While driving, an error message appeared on the car screen that said: Passenger restraint system malfunction: Contact BMW Carefully drive to the closest service center. Passenger restraint system is limited. Increased risk of injury in case of a collision. Continue wearing safety belt. 1) What component or system failed or malfunctioned, and is it available for inspection upon request? Passenger restraint system 2) How was your safety or the safety of others put at risk? Increased risk of injury in case of collision 3) Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer ran a diagnostic and no fault was found. They tried to claim that there was water on the seat because an umbrella was on the seat. It was not raining before or during the time the message appeared. The umbrella has not been used for quite some time and was not wet. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealer. 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. This appears to be a random deactivation of the passenger restraint system.

- Ashburn, VA, USA