This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 BMW X5. The contact stated that while exiting off of the highway, the front wheels ceased and the contact was unable to maneuver the vehicle. The contact applied the brakes and pulled off of the roadway. The contact stated that the vehicle started to shudder with an abnormal sound coming from the front wheels. The contact attempted to drive the vehicle however, the vehicle failed to drive smoothly. The vehicle was taken to BMW of arlington (1105 E. lamar blvd, arlington, tx 76011, 817-461-9222 to be diagnosed. The contact was the driveshaft and U-joints needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 102,000.
Have a 2015 BMW X5. Purchased brand new and picked it from factory. The suspension had been making a noise and it's found that the control arms have to be replaced. However, even after replacing and a few thousand miles, the same issue recurs in the new control arms in the from suspension. There seems to be a defect in the control arms that BMW is providing/supplying, especially when diagnosing costs $145, part and installation cost $800 each time from the dealer.
- Dayton, OH, USA
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- Los Angeles, CA, USA