This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I noticed smoke from the hood last month and called a mechanic out to check all the hoses. I took it to the original dealership where I purchased the car. There finding was that they found coolant leaking from the lower intake gasket. I could not get the repair done because of two reasons. This is my only form of transportation and money is scarce since I am a full time college student and mother. I have had many GM cars with over 100,000 cars before that never had this problem. I voiced my frustations to the manufactuer, who just simply stated tough luck. The dealership refused to give me an extended warranty above the intial manufacturing warranty. The engine has less than 60,000 miles and a major component already needs to be replaced. It does not matter if I was the original owner or not. I can be a future Buick owner, but after this whole situation I am going foreign.
There is a tapping noise coming from motor. Dealer has been contacted. Consumer stated the service engine light comes on, consumer took the vehicle to the dealer. But the dealer refused to fix the problem.
Engine is knocking when driving. The vehicle was taken to the dealer, it was determined that engine needed to be replaced. Provide further information.
After getting off work consumer went to turn vehicle on and engine caught on fire. There was no prior warning to incident occurring. Consumer contacted dealer, and dealer could not figure out what problem was. Said that they were going to call manufacturer for the consumer. Referenced in EA02-030
- Goosecreek, SC, USA
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While driving at 20 mph the entire vehicle began to jerk backward and forward, at 30 mph the jerking became violent, the engine became noisy and there was a loud noise which appeared to come from below and toward the back of the car. Consumer took vehicle to dealer but dealer was unable to duplicate the problem. Nlm the dealer, not knowing what the cause of the problem is, replaced the main computer. The consumer is upset that the dealer replaced a part on the vehicle that wasn't possibly what was causing the problem.
A D V E R T I S E M E N T S
- College Park, GA, USA