This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I wanted to register a concern about my 2013 Buick Encore. Two days ago, while on the highway, my sunroof literally exploded. The glass shards didn't injure me, but I felt helpless while on the expressway. There was nothing indicating concerns or issues with the sun roof, I am fortunate to escape harm, but wanted GM to be aware of this danger. We have been lifelong General Motors customers for over nearly 50 years, and felt the need to bring this to your attention.
Exhaust smell in car especially when air recycle button on. Smell is worse at stops and after car is returned to garage. Have complained to GM Buick for three years. No cause found.
- Ashburn, VA, USA
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- Westchester, IL, USA