2013 Buick Encore seat belts / air bags NHTSA complaints: Air Bags

NHTSA — Air Bags Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22,651 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Buick Encore seat belts / air bags problems

seat belts / air bags problem

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2013 Buick Encore Owner Comments

problem #2

Dec 302015


  • 22,802 miles


Purchased a used 2013 Buick Encore with 21,115 miles. After two (2) months the passenger airbag light starting showing off when my wife was seated in the car, she weighs 110 lbs. It would come on then go off or not come on at all. Took car to nearby dealership, they stated "no problem, we can adjust the sensor all the way down to 85 lbs." About half way home the passenger airbag off light came back on. After six (6) trips back to the dealership, which included replacing the seat sensor and the passenger presence module, the assistant service manager hooked up a computer to the car with my wife in the seat and the airbag light off. He said the computer was showing the seat occupied but the airbag disabled. He then stated he would have to keep the car and talk to the engineers at detroit. The next day I received a call from the service dept. Saying my wife would have to weigh 125 lbs before the airbag sensor would activate and it was normal for the airbag to be off and that it would actually be better for my wife if it the airbag didn't work. I find this totally unacceptable.

- Lenoir, NC, USA

problem #1

Aug 262014


  • 22,500 miles
In a line of traffic getting ready to make a left turn and without warning, the engine raced causing the car to accelerate and slam into the rear of another car causing over $5K worth of damage to the Encore. The air bags did not go off. The impact was so intense that the rear glove box opened tossing the contents out into the trunk.

- Columbus, OH, USA

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